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New Era Granite Inc
63046 Layton Ave, Bend, OR 97701, United States
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New Era Granite Inc
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Al
Review №1

All I can say is WOW! We worked with New Era for our granite countertops and they were amazing! Dylan in the office was an excellent communicator throughout the entire process, answering all of our questions and always responding quickly. He was so easy to work with and made this step in our remodel a breeze! Josh and Josh did template/install and they were so knowledgeable about the process and the product. They too answered all our questions and were a joy to work with. We are SO impressed by this team and will recommend them to everyone!

Ed
Review №2

The entire team at New Era Granite is a pleasure to work with. 100% pleased with the multiple jobs they did for us, and have recommended them to family living in the area.

Co
Review №3

From the template layout and fabrication to the installation, the process was flawless and professional. I liked that we were allowed to see and approve the layout before the work started. Everyone on staff is friendly and easy to work with. Our installers, Josh and Josh did an amazing job of installing the granite and putting on a sealer. Josh explained everything about future care of the countertops and encouraged us to call if we had any questions or concerns. I would highly recommend New Era.

Tr
Review №4

We purchased our quartz slab at cost less and were referred to New Era for the install. Everyone was super easy to work with and prices comparable. We had to wait several months for the install date but it was definitely worth it! Josh and Tim were awesome and did such a phenomenal job with the install.I will definitely use and highly recommend New Era again for any future projects

Li
Review №5

Simply the BEST!! I Love my counter tops!They did such a great job....and.... even cleaned up!! Love you guys. Thanks for an awesome job....😍

Br
Review №6

We are so glad we chose New Era Granite! They were so professional,and easy to work with. They did an excellent job. Our new kitchen countertop is perfect. Thanks so much New Era team!

Ca
Review №7

The entire team at New Era Granite was a pleasure to work with. They patiently answered our many questions, helped us with each step along the way, and then fabricated and installed our beautiful new granite countertops. Highly recommend!

Ji
Review №8

Love my countertops. New Era is the best. Very knowledgeable, personableso enjoyed working with them. I would highly recommend them to anyone.

Ne
Review №9

From templates through the fabrication to the installation, everything was very hands on... And on schedule! Every step was handled by someone specializing in that specific process starting with the measurement session to create the bid through final installation. Clearly these people are artisans who care about what they do, how they do it, and giving the customer the best product they can. Dont settle on anyone else until you check out New Era.

De
Review №10

We had two quartz bathroom contertops installed by New Era. Allison and the entire team was amazing to work with. They were responsive, timely and very reasonably priced. We will use them again for our next project. Thanks again!

He
Review №11

New Era was prompt and courteous when fabricating and installing our new marble bathroom countertops. Josh gave good instructions on the care of the marble. Allison answered all emails promptly when questions arose. Thanks very much!

Ko
Review №12

I got a bid from New Era Granite after picking out Quartz at Costless Carpet. The bid came in one day after the bid request. I accepted the bid and within a couple of days New Era picked up the quartz slabs and started manufacturing. Installation was scheduled about a month out.New Era arrived on the scheduled day at about 9am and by 1230 pm the kitchen, powder room and master bath counters were installed. The installers were very friendly and professional and the installation looked great.New Era Granite did exactly what I asked for when they said they would which I greatly appreciate.

ds
Review №13

Dylan and crew were wonderful to work with! They were so patient with us as we went through the process of selecting granite for our kitchen. We were kept informed thoughout the process and the crew was professional, on time and courteous. We were on a limited budget and Dylan helped us get everything we wanted and more. And have I mentioned how beautiful our kitchen and bathroom look! We still sit and stare at it!! I wouldnt hesitate to recommend them for any project.

Dy
Review №14

I recently got the opportunity to take a seat in back and see what its like to be a customer of New Era Granite. First off, the crew made a precise template over our existing counters and everything fit PERFECTLY! I felt like they went above and beyond during the demo (as they would with any customer) to make it as clean and damage free as possible. The seam came out about as close to invisible as humanly possible, thanks to Steves keen eye and attention to detail (so grateful for that). All in all, it was really neat to see the process first hand and experience things from a customer standpoint. I whole heartedly believe that youre in the best hands possible with these guys and I cannot thank them enough!

Da
Review №15

They did a very professional job.I have used several counter top companies.new Era is by far the best.

To
Review №16

We just had our quartzite fabricating done at New Era. We can’t say enough good things about them. Allison and her crew preformed above and beyond, considering all the delays with our cabinets. She knew we were under the gun as our family was visiting and we had not countertops or sink. They did a beautiful job and I highly recommend them.

Te
Review №17

We highly recommend New Era Granite. They did an excellent job on our kitchen and bathroom counters. They were very professional on all levels, dependable, courteous, prompt and accommodating. We are very pleased with the work they did. You wont regret using this company!

Is
Review №18

Totally impressed! EVERYONE I worked with at New Era is service oriented and knowlegeable. They went out of their way to make sure my counter top and installation were a success. The waterfall on the island is seamless. I would recommend them to anyone.

Sc
Review №19

New Era Granite has the best crew around. Super awesome people who do amazing work. Jorma, Dylan, Josh and Allison were easy to work with, super friendly & helpful. They installed our kitchen, kitchen island and our bathroom vanity and everything came out perfectly. Great experience, would highly recommend to everyone! Thanks guys!

M
Review №20

Jorma and crew are easy to work with. Even with crazy Covid timelines, we were scheduled and had our countertop in a reasonable amount of time. Beautiful work and were able to accommodate a less than perfect slab. I love my new counter! 💕

Mu
Review №21

Totally happy with the beautiful work done by New Era !!

Ni
Review №22

These guys are awesome. They have been SO accommodating to our unpredictable construction schedule, incredibly flexible with my crazy night shift work schedule, and super responsive. More importantly their craftsmanship with granite is top notch. Weve had table tops cut and finished with them, and a full kitchen install at my parents house. 100% recommend and would use again. Thanks guys!

Sa
Review №23

I wish I could give more stars. Dylan was fantastic to work with. The crew that went out to measure and give us an estimate was on time, professional and accurate. Dylan had to modify the original quote because I, of course, changed the project a bit. He was thorough and prompt in updating the quote. He worked with me via text, phone and e-mail as I live 1,000 miles away. He worked with the tenants in my home and we all thought he was great. Now for the workmanship, the quality of the product and the professionalism of his crew —- they were incredible even anchoring the island in the kitchen that the builder did not do 20 years ago when the house was built. Everything was totally cleaned up and that includes the mess from demolition. I feel this company went above and beyond for us. My tenants feel the same way. Dylan and the crew at New Era Granite, you have my unqualified thanks and support. Thank you for updating my grouted tile countertops to beautiful, care free quartz and making me and my tenants happy people.

Li
Review №24

I would highly recommend New Era Granite. They recently did our vanity top and it is gorgeous! They matched the vein up into the backsplash so precisely. We are so pleased 💕

Gr
Review №25

This entire team is stellar! Allison, who handles the logistics/scheduling was so helpful in answering questions and getting the project lined up. During the layout process, the team was patient and helpful in making sure we thought of all possibilities before making our final decision. The installation was done by Jorma, Dillon and Dillon. Our driveway is steep, and they rolled the finished slabs down with total professionalism and confidence. They were all very charismatic during the installation and genuinely excited about the project and their trade. Installation was flawless! This company works as a team to meet and exceed their clients expectations and has fun doing it. I would recommend them to anyone considering doing a remodel or new construction. Looking forward to my next project in 2020 with New Era Granite!

Ja
Review №26

Dylan and Brandon (and the whole New Era crew) were excellent to work with! Responsive, collaborative, and supportive. The result of my quartz countertop is excellent not to mention the easiest and most impactful part of my kitchen remodel. I highly recommend!!

Jo
Review №27

Great workmanship! Professional and efficient.

Ta
Review №28

We got the most beautiful Soapstone bathroom counter top from Jorma (owner) New Era Granite. They are stunning. Thank you!

La
Review №29

Hi. I called them because they were first on the Goggle list. I could not believe that they could fit my small job in not only same day, but almost right away!! Great job!!

Ca
Review №30

If you want premium work done for the place you call home, these are the people you want ensuring the job is done right. This company treats projects like theyre for their own residence. From competitive bids to quality installments, New Era Granite will produce your ideas and transform your life.

Jo
Review №31

We are updating a 1500 SF cottage in Bend. The salesmen and installers at New Era Granite are amazing! They used a gorgeous remnant to make me 2 bathroom counters AND backsplash. Then it was time for a new kitchen counter and they helped me stay on budget again by using one granite slab instead of the 2we thought were going to be required. Overall a great experience and beautiful new counters!

Br
Review №32

Just had them back in to do our bath counter tops and very pleased with the product, installation and team. I was kept in the loop during the whole process and the team was great to work with.

Ca
Review №33

Each and every person on the team at New Era Granite is exceptional! Jorma, Dylan, Brandon, Allison et all, our sincere thanks for a great experience, and stellar installation! We will enjoy your work in our home for many decades to come! No question: we would recommend New Era Granite every time and any time!

He
Review №34

Amazing team and workmanship. These guys are professional and experienced + they are local! I highly recommend them and use them for all my design projects. Kitchen & bath remodels and new construction. If you are shopping new countertops check these guys out!

jo
Review №35

Outstanding from start to finish. Everyone we dealt with was professional and went out of their way to make sure the project was a success. A change on some backsplash was handled promptly and smoothly. We are extremely pleased with the result. Cudos to all involved!

H
Review №36

Very prompt, professional and friendly service. Would highly recommend them for work involving counters

vi
Review №37

New Era Granite was great: professional, timely, and kind. My bathroom looks amazing! They were easy to work with. I appreciate the expertise and quality of work.

Le
Review №38

Love my granite they did a beautiful job highly recommend

Li
Review №39

These guys are the best of the best nothing but professional on time and their work was next level good!!! I will always come here and send anyone I know here loved everything they did!!!!

Me
Review №40

The crew at New Era were a pleasure to work with during our recent kitchen remodel. They were professional, precise, and completed the job within the time frame I was given, despite the hectic holiday season. Jorma and his crew seem to be perfectionists and the communication was always immediate. I highly recommend New Era Granite!

Ge
Review №41

I highly recommend New Era Granite! They are very skilled and precise. They are fun to work with too!

Jo
Review №42

The people who work here are terrific...great to work with. My countertops look fantastic. They are willing to work with remnants

em
Review №43

Working with Jorma and his crew is always easy and to the point. I’ve seen the work they do first hand and highly recommend this team of skilled individuals.

Mi
Review №44

Awesome customer service and top quality product! Would recommend to anyone.

Mi
Review №45

We have been working with Jorman and Eli for over 5 months to complete our remodel. Their customer service is excellent and our countertops look fabulous. They have been willing to spend time with us to explain the process and materials. They show up when they say they will which I cannot say for everyone her in Bend. You can be confident working with them

Ro
Review №46

We work with New Era on many of our jobs - great communication, timely results, and always willing to get us what we need in this imperfect world.

El
Review №47

Easy to work with down to earth people.

Zb
Review №48

The owner is a total flake... horrible business owner. Inconsistent, self centered, exudes poor management.

Sh
Review №49

Amazing staff and quality product

Ni
Review №50

I really wanted to like this company but they ended up being very unprofessional.

Information
30 Photos
50 Comments
4.8 Rating
  • Address:63046 Layton Ave, Bend, OR 97701, United States
  • Site:http://neweragranite.com/
  • Phone:+1 541-610-3431
Categories
  • Countertop store
  • Marble contractor
  • Stone supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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