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Cardinal Buick GMC
3800 IL-15, Belleville, IL 62226, United States
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Cardinal Buick GMC
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Pr
Review №1

Matt Colombo at Cardinal Buick GMC went above and beyond for this paramedic on 9/11 to get me into this beauty. Top notch hospitality. Made me a great deal on my 300 trade in. Will definitely make this my first look when searching for vehicles. Thanks again Matt!!

He
Review №2

Bruno was the best. Even though I gave him a hard time, he still came through for me. He was sufficient and caring that all week long I had been trying to find a car. Nobody would help me. God sent me an Angel and his name is Bruno. Thank you so much Im forever grateful

Jm
Review №3

Jermaine and TC were the best. They worked with my fiancee and I with getting a truck. We got a great deal. Would highly recommend going to see them about purchasing a vehicle

Ja
Review №4

Carlos Riobo was so great to work with. He was very knowledgeable and friendly. We were not exactly sure what kind of car we wanted so we had been test driving at several dealerships. He followed up with us with no pressure to purchase, which was a nice change. We love the new Envision we purchased but also impressed with the great service we received from the entire dealerships from Carlos to finance to everyone who checked on us while we were there. We will recommend Carlos and Cardinal Buick GMC to anyone looking for a car!

da
Review №5

This was my second vehicle I have purchased from Cardinal Buick GMC. Alex was the sales man who help me with my latest purchase, and he did a great job. They take pride in helping you find the right vehicle with no pressure to buy. Thank you Alex, you made this purchase nice and easy. I recommend Cardinal Buick GMC, and I will purchase from th again.

Sh
Review №6

Walked into Cardinal dealership not knowing whether or not we was gone buy a car. Then TC stepped out and put us in a vehicle. Not only did he put us in a car but he explained everything in detail, answered all our questions and gave us the best deal. If you looking for a car go see TC at Cardinal Buick GMC!!!!!!

Li
Review №7

After multiple stops, multiple test drives, and an obnoxious amount of questions/indecision from me, Matt Colombo helped us purchase the perfect car. He was understanding and even more friendly throughout the whole process. It didnt stop there.... we had a great experience with the finance department. They helped us get competitive financing and had us on our way without any headaches. We are very happy with our purchase and experience with Cardinal!

ch
Review №8

I had to convince the service representative that my vehicle required maintenance for a manufacturer recall. The appointment was scheduled and my VIN verified that I needed to bring the vehicle in. When I arrived I was told it was already fixed when it was not and only through my own persistence was the situation rectified. If I trusted the representative no maintenance would have been preformed and I would be driving a potentially unsafe vehicle.Unfortunately I wasnt able to get a hold of Kevin so I will try to clarify here. The campus, and staff were all clean, well kept and welcoming. The entirety of the issue is that the service representative was unsure how to help as her computer showed the service has been completed. I reference the appointment email but that didnt help as Im not sure she could appreciate the seriousness of the situation as she considered the matter resolved. I was getting fed up and was about to leave when I decided to ask if the recall number in my email was the one on her screen, it was not. Once we discovered she was looking at the wrong vehicle the rest of the process went very smoothly. The service was completed in a timely manner and my vehicle was returned to me without further issue. I do appreciate Kevin reaching out and trying to address the issue.

Je
Review №9

The absolute best car buying experience we have ever had! Matt Colombo gave my daughter a phenomenal deal on her first new car ever. She is thrilled and we got a fantastic price. It was such a good deal I didn’t need to dicker. Upfront and honest this is a wonderful full-service dealership. It was well worth a two hour drive to buy here. Thank you, Matt, for making this an enjoyable experience!! We will be back!

Al
Review №10

I love Bruno Mars he was excellent him and Kevin are our favorite people. They really looked out for us I wasn’t expecting this to happen.I would never go to any other dealership to get a car only if they where to leave and work somewhere else lol.

Ca
Review №11

Let me start this off with I was not in person for the looking and buying. I came up a day later to sign papers. I am not impressed with Tom Hoskins or your finance team. First, Tom didn’t offer gap or extended warranty which is pretty common these days. So here we are thinking our payment was $460 like we told him we could do. Ya it’s not its more like $547 now. Second, your finance team did not go over the terms of the loan with my co-signer. He had no idea what the apr was or what the payment was. I found that out the day after but not from the finance team from me actually looking over the papers. Thirdly, I still have no idea who the loan is through and had I not looked at the papers we wouldn’t know the first payment is on 11/20/21. Lastly, I was suppose to be the co-signer not the first person listed and I find that out after the fact as well. On top of that it was never explained WHY there was that change. After this car we will not be back ever again. Tom kept pushing for this sale and he got it so kudos on that. But do better with what you promise your clients.

An
Review №12

Great Service! Really took care of everything I wanted and even showed me all the cool new features that are available now. You could tell everyone cared about my business and wanted to make sure I was happy and helped keep the kids entertained while I finished up the paperwork. Overall 5 Stars

Ni
Review №13

Our salesman Cody James went above and beyond for us, made sure we left with the car we wanted. Id definitely recommend him to anyone, hes upfront and honest. He is so good at his job another dealership actually referred him and cardinal buick to us. Tc was great aswell.

An
Review №14

Brad was excellent salesman. He made the process smooth. If i need anything even after my purchase Im able to contact him and he will get it taken care of thats 5 star service. He checks in to see how things are going.

Br
Review №15

Dave BradshawOutstanding job! It was a pleasure doing business with you.Keep up the great work.

Pr
Review №16

The best experience dealing with buying a car. I recommend Cardinal Buick.my sales person was Cody. very nice and professional.

nw
Review №17

Salesman David Bradshaw (aka Cowboy Dave) and the other staff that assisted were incredible. Very friendly and helpful. No sales gimmicks or slick talking. They were informative and straight-forward. I am very happy with my purchase and the buying experience at Cardinal.

Da
Review №18

Dave Brandshaw helped me get into a reasonable car and worked magic to get me in it but he made it happen, definitely recommend

Ke
Review №19

Andy was awesome. I will be sure to request that he alone work on my car. He was very concerned with making sure my car was safe for our big road trip. He noticed that I needed rear brakes and got me all taken care of. You have a very good ambassador working for you.Id also like to throw out a kind word for MarcWhite the Service Advisor....again nothing but professionalism and kindness.

Mi
Review №20

It was the best. They got everything done in a timely manner also. Everyone was polite and helpful. Josh deserves 10 extra stars for allowing me to confidently ringing the bell knowing Ive been taking care of by the best. He represents the company professionally to the fullest. Loved the experience of getting my first new vehicle. Thanks so much

ni
Review №21

Carlos was awesome through out the process. He listened to my concerns and made sure that my expectations were met. The overall Customer service was great.

Fa
Review №22

Be prepared to know your car trade on value please,do not make the same mistake my mom didmy mother went in to check cars and ended up buying a car.she had a trade in and she didnt know much her car was worth. I wasnt there but I did research and asked other dealerships what was her value and it was 12,800 (per lenders and salesmen quote since the told me they use they own black book) they put her car as rough and only gave her 10k. Im very upset about it since right now they had a trade in event and they go and give her the lowest they could..

Ju
Review №23

Justin Smikoski, Justin List, & TC of the Cardinal Buick GMC in Belleville IL solidified my future purchases will all be with them. They worked hard to make the deal right for me, even while I drove a hard bargain! I would recommend anyone looking for a fair deal, friendly service, and knowledgeable experience, head to Cardinal Buick GMC in Belleville and look them up!

Ti
Review №24

Just bought a new Yukon Denali and it was the easiest experience ever. They did everything to make me feel comfortable and move the process along. Cody communication and was very professional. I would buy another vehicle from him for sure!

Je
Review №25

Everything went very smoothly and Cody was very responsive to all of my questions! Great Job!

Ze
Review №26

Great service very good people Jermaine and TC both were very very helpful.

Ee
Review №27

My latest visit was my best one. Our vehicle was serviced in a timely fashion. We were out of there in less than 1:30 minutes which is amazing.

Ma
Review №28

Bruno made it happen for me I appreciate how how far he went to make me happy. He is the real deal. Thank you Cardinal Buick GM . Awesome!!! Thanks Bruno

Ju
Review №29

I dont know why this service is dated for October 15th this service was conducted a few months ago. The dealership ended up keeping my vehicle for days longer than needed because the tech who was supposed to work on it had an emergency which in itself is completely understandable however the tech appeared to have locked my keys in their toolbox so at one point the dealership lost my keys. All of this could have been explained had they communicated with me in an effective manner but I had to call the dealership multiple times a day even though I was promised call backs. I would not/could not recommend this dealer to anyone that I know and actively tell people to avoid it. I ended up having to take my vehicle to another dealer and because of the way this dealership filled out my paperwork I was required to pay for warranty work that Cardinal was trying to fix by using a paintstick to repair.

Co
Review №30

Cody Murray and his team are great! I had an amazing experience buying my new truck. Thank you all so much!!!

Ji
Review №31

Amazing salesman very knowledgeable. Very happy with my purchase of a Buick Encore GX, thank you Cody Murray. Well worth a 2 hour drive to buy a vehicle

La
Review №32

Tl;dr Awesome sales department, spectacular service department, thoroughly happy with my purchase and will return!I hate buying a car. I hate everything about it, from the anxiety of haggling to the entire day lost at a dealership. However, when I decided I wanted to trade in my SUV for a pickup, Cardinal had a truck I was interested in so I set aside an evening to go look at it.Matt Colombo greeted me when I came in and the first thing he said to me was, You dont want this truck. He assured me that the truck Id come to look at was in pretty rough shape. Hed show it to me, but he also wanted to show me one that was much better truck for the money.He was right, the truck I came to look at sounded like a dying animal when he started it up. He then went on to show me another truck that was about $5,000 more than the first, but when I explained to him that I really wouldnt be able to afford that much more, he showed me (without trying to further convince me to buy the more expensive one) a third truck within my price range that seemed to be in great shape, it was just smaller than what Id initially been looking for. I liked it quite a bit, though, so we went on to do paperwork (I was there for multiple hours, but really thats just part and parcel of buying a vehicle). There was some amount of going back and forth to get the payment where I wanted, but in the end I left happy.That weekend we decided that it would be the vehicle we took on a trip that would involve a total of ten hours drive time on the interstate (not in small part because it was my shiny new to me truck and I wanted to drive it lol). While we were puttering around in our destination city we noticed the brakes making some noise, and by the time we got home they were complaining pretty loudly. I took it to Meineke and was quoted about $1,500 for basically a total brake replacement as well as some shock work and a tie rod replacement. Id just bought the truck!I texted Matt that evening with a picture of the estimate Meineke had given me and asked if there was anything they could do. He advised me to speak with Amanda in service, which I did the next day and she was able to fit me in that afternoon. I didnt deal with Amanda when I got there, but the gentleman (whose name I regrettably cant remember - Bradford, maybe?) with whom I dealt was incredibly helpful and seemed greatly concerned that I had only just purchased the truck from them.I had my toddler with me and was unwilling to reinstall our carseat in a different vehicle so we hung out at the dealership (in a little playroom with lots of toys to keep her occupied) while the service department looked at the truck. We were there for an hour or two and then were informed that the dealership would perform all repairs (except for the tie rod, with which they apparently couldnt find anything wrong) free of charge. I was astounded - Id bought the truck used, after all, and the extended warranty I purchased (its a ten year old truck) explicitly does not cover brakes. I had really just expected a discount on the work, not a complete comp! Were expecting to have the work completed in the upcoming week.All in all, I cant say Ive had a better experience at a dealership, especially with both the service and the sales departments. Usually one or the other falls short. We will for sure be returning for any future vehicle purchases!

He
Review №33

Worked with Cody who was very helpful and made the car buying process less stressful buy being easy to work with. Based on what we were looking for, he even had two options ready to go for us to drive and pick from. We got the red one ;-)

Ta
Review №34

Cody Murray was great! This was my first time buying a car by myself, so I was a bit nervous. Once I spoke with Cody, I felt more at ease. He was so down to earth. I truly appreciate the customer service I received from Cody!!

Ja
Review №35

Everyone was very friendly, professional and knowledgeable. They went above and beyond to provide excellent customer service! I am very happy that I chose Cardinal Buick. Garrett McComb, Horacio and the internet sales manager went above and beyond. They have gained a customer for life

Rh
Review №36

This place is a joke! I referred someone who purchased their vehicle and never got the $100 referral fee. Then once I sold my current vehicle I contacted their finance department multiple times within three months to get a warranty refund and no one ever got back to me. This place will demand money owed upfront, but when they owe you they won’t follow through. Do not waste your time at this dealership! Two of the employees that helped me here were great & they are no longer with this dealership and now I understand why!

b
Review №37

Justin and Garret worked really hard to get me in a new car and I really appreciate all that they did for me this is the best car buying experience I have ever had. They are the best

D
Review №38

First of all I dont write reviews at 70 years old but I felt like passing on this information, Our sales person was David Bradshaw ( cowboy Dave ) Dave and everyone we met working at Cardinal went out of their way to make our deal happen. I have never bought a vehicle in my life that EVERYTHING was taken care of. When our sale was completed we had title, plates on vehicle, taxes paid ( least favorite experience ) detailed and full tank of gas in our 2021 Enclave. In the month of July I had two friends buy vehicles at Cardinal and told me to try this dealership out, we were all three first time buyers at Cardinal Buick. One of my friends that bought lives 70 miles west in Missouri and I live 75 miles east in Illinois, worth the drive for sure .

La
Review №39

First let me say that I didnt have an issue with the customer service. The service people were courteous and respectful throughout the duration. The issue was the length of time to take to get the service done. I kept getting told still waiting on parts and it kept getting pushed back another day. When the parts came it I was told that they were waiting on parts when it was in fact already there. So time was wasted. Also after getting the service done, I was told I needed to get some things fixed that there was no previous indicators that those things needed to be fixed, particularly the brakes. You can tell when your brakes are going out but I didnt have anything wrong with my brakes prior. The only thing I can do is go off their word. If the actual service could match up with their professionalism, they would be slamming.

id
Review №40

It took over a month fix my radio for the second time in less than a year. The staff was friendly but the amount of time it took was unacceptable. It took me taking to several different associates and being on hold over an hour each time to get the parts ordered. The work was 100% covered under warranty. So I have no clue why it took so long to order the parts. Then the wrong part gets ship or ordered. Also this is not the first time they had my vehicle for a extended period for common GM/Chevy parts.

Ma
Review №41

David Dickerson was awesome! He got my wife into the car she wanted and at the price point we wanted. Highly recommend him to anyone.

wa
Review №42

Great experience, Claude Horton was very friendly and knows his job very well. He made us feel very welcome and comfortable while we went through the whole process. Claude made sure we knew everything about the vehicle before we left.This is a very outstanding dealership. I live about 80 miles away and the dealership is far better than the ones in my area. I will have no problem coming back in the future to buy another vehicle.Thank you !!!!!

Gr
Review №43

My experience is not performances base its customer service driven. I recently signed up for service on-line after receiving an email from Cardinal Buick. In the email,was an offer a gold and platinum pack for service...the platinum package was $166.79...but after I picked up my vehicle the total was $274. The false advertisement is my problem, and the customer service rep that had an attitude in explaining that the pricing on-line is not set in place by the dealership. However, an establishment such as yourself should be responsible for knowing as well as honoring your cyber pricing and advertisements.

Va
Review №44

I bought a kia soul with Bruno, he was super helpful and answered all my questions. He wasnt rude in anyway and really listened to what I wanted. It was a great experience and cardinal Buick provided excellent customer service

Ni
Review №45

Just bought our first diesel and had a great experience at Cardinal! Cody Murray took care of us and was very good at getting everything done quickly! Easy to talk to and easy to work with. Would recommend his services!

Ca
Review №46

I want to thank Cardinal Buick GMC for the amazing experience and I want to especially thank my car salesman Bruno you are an amazing guy and was very patient and made me feel comfortable which made this process very quick and easy. No games, no pressure and clear communication.. I can’t wait to ring the bell with you on my future purchases 🥰

Ma
Review №47

I give Jimi Mac and the team at Cardinal 5 out of 5, Jemima is the best from the process of buying a car to even when I come in for service . He is always so kind and greets me every time Im there for service and hangs out to talk and make sure everything is good . Thank you for all you do

Al
Review №48

My experience purchasing a vehicle from Cardinal Buick GMC was outstanding.Bruno, was professional throughout the entire process. His work ethic and attention to detail created a very comfortable atmosphere. I will definitely purchase from Cardinal Buick GMC in the future.

Sa
Review №49

I had been dealing with on going issues with my vehicle for a month. Out of convenience I was using a dealership close to home. After being completely unsatisfied with the outcome I outreached to Cardinal Buick where I purchased my vehicle and from the 1st phone call I made I have had nothing but superior service from them. Chris and Amanda helped me tremendously and I am so thankful for their service.

Ju
Review №50

The first I went up their I was not happy because the car I wanted had a problem so Jimmy said let me check on something an I get back with you. So the next week he text me an said I have some good news its a new SUV an I was so happy I want to thank Jimmy an his team so much my first brand new SUV ever😁

el
Review №51

Claude was the dealer we worked with and he was very knowledgeable, professional and overall pleasant to work with. Recommend anyone shopping for a car to work with him.

Ka
Review №52

I would rate 5 stars for Cody who was doing great job on helping me getting to know more about the car. He always respond me to help with anything we need to know about our new car but I having a problem with the financial service they provided when I bought my car. I bought my car in late night that I had to accept the loan from GM finance. Even my credit score was very high 850., I have to pay 4.75 % interest which told I can refinance after 6 months. I didn’t have time to check around so I accept it and thought I can refinance later . After 6 months, I refinance with my bank with interest rate 2.6% . They request the pay off letter. I called GM financial millions times but no one answer. I always wait for an hours then hang of because no one answer. I called the GM financial guy to help but he didn’t answer me or call me back. I went online request it but it have been 3 weeks, I still haven’t get the payoff letter. I check with them this morning, they said they emailed it already but I still didn’t get it. If you buy car from them, don’t ever use GM finance

Ka
Review №53

From beginning to end GREAT GREAT Customer Service. Great atmosphere welcoming from everyone we came in contact with! BRUNO IS THE BEST salesman you are a wonderful, knowledgeable, amazing young Man. We appreciate everything you did to get us in the new truck! Thank you BRUNO and Cardinal Buick GMC!

An
Review №54

Bruno was amazing to work with! I love the car I purchased and he was very transparent from the start. I would highly recommend the dealership to anyone and Id say find Bruno! Thank you sooooo much for getting me in the right wheels.

O
Review №55

So far the service seems to be good, only problem that I had was when I called for a price of the service that I was receiving I was given one total, upon arrival I was given two different totals, when question why I was given two totals I was told that their cash registers were not working properly, in which is not my fault. In my opinion cash registers that are not working properly should be replaced immediately to give customers more accurate price, otherwise I’d assume that I was being overcharged for the service that I received.

Am
Review №56

Thomas was great! He was kind and took all of my needs into consideration when helping me with my purchase. I am an educator and he was able to work around my busy schedule. Mark the sales manager even came out introducing himself. It was a wonderful experience all around with friendly staff!

Ka
Review №57

The service was good but I a issue trying to pay with my rewards..it was resolved. Now I get an email informing me that more work needs to be done on my car. The service department never mentioned to me that I needed additional service..

De
Review №58

I purchased a vehicle from them yesterday, and the experience was great, not once was I pressured into anything I didnt want. Dave and Bruno was fantastic and very professional they went above and beyond. I will be getting more vehicles from them in the future!

Ra
Review №59

The salesperson was friendly, knowledgeable, and work with my wife and I. I would recommend him to anyone looking for a vehicle.

Ja
Review №60

This is the best car buying experience I have had. Cody was very interested in what I wanted, not what he wanted to sell. Fast closing once I chose. I will be back.

Ta
Review №61

Service rep, Amanda, has helped me several times now and she is exceptional. She always tries her best to help me save money and give good service.

Jo
Review №62

I was happy with how quick the service was performed. Plus being open later is definitely a plus.

La
Review №63

For the Service Dept: Much thanks and appreciation for getting The Undertaker back rolling... Everyone was very helpful and eager to get me back on the street.... Again thank you. You all are A1 forever in my book

Sa
Review №64

Garret was fantastic. Very polite and very knowledgeable. Wonderful young man

Ca
Review №65

Bruno was so kind and such a big help! He listened to every detail and got me exactly what I wanted. I love my new car. I know I made him want to pull his hair out, but he was very patient with me. He made sure I left satisfied. If you ever stop by Cardinal Buick ask for Bruno and tell him Caylin sent you.

Mi
Review №66

Very courteous friendly, completed the work faster than I expected and did an excellent job.

Pa
Review №67

After having a bad experience purchasing my last vehicle at a different dealership, I was a little nervous going in. We worked with Dave Bradshaw, and he immediately put me at ease! He was super friendly and knowledgeable and went above and beyond to take excellent care of us! Would definitely recommend to anyone looking for a new vehicle.

We
Review №68

Thank you so much to my brother Bruno for helping me get my first Brand new Vehicle, Thank you to Kevin, Trey and Sam for making everything posible. It was an experience that I’ll never forget. Happy to be part of the Cardinal Buick GMC family!

Mo
Review №69

I love the customer service and how they make you feel like your family.

du
Review №70

My experience was outstanding, David was very helpful and straight forward. Would definitely purchase there again.

Ke
Review №71

Bruno was Great!!!!! He explained everything when we had problems. He worked his hardest to get me into a vehicle. When we started running into a time crunch he offered to go pick my husband up and take him to work so he wouldnt be late. He was really good handling 2 bored teenagers and even gave my oldest advice on how to build his credit once he turns 18, and told him about current job openings. I would definitely come back and work with him and only him.

N
Review №72

If your credit is less than perfect you are treated with little to no respect. i visited with Every intention on walking away with the car that I personally researched and acquired a loan for prior to my visit. Once the sales guy found he couldn’t upsell me to something more due to my credit challenges he treated me as if I didn’t exist and actually more like I was a bother to him. Even commented his surprise anyone gave a loan at all. I think ill spend mymoney elsewhere thank you!

Ba
Review №73

Cardinal Buick is awesome. I recommend them highly. They have lenders even if your credit is not perfect. The prices cant be beat!! And I love our salesman Claude. We have bought two cars here so far. They have saved us thousands! I cant say enough good about them.

Am
Review №74

Dave Bradshaw did an awesome job if your looking to buy a new car he is the Man!! We live over 2hrs away from the dealership he was willing to stay late so we could get our new Acadia bought tonight! Cowboy Dave greated us with a big smile and our new vehicle ready to go. There was no sitting at a dealership for hours and hours. The whole team was friendly and ready to take care of us. I would recommend all them for a hassle free experience.

Mi
Review №75

All of the staff were extremely pleasant and knowledgeable. The sales people went above and beyond our expectations. We told them our wants and budget and they made it happen. They beat all the competitors with available inventory and price. We love our new Acadia and was able to drive it home the day after our initial visit to the dealership. Thank you to all of your staff and management for making this possible. We have and will continue to recommend Cardinal Buick GMC.

Da
Review №76

I encourage anyone who shops here to pay close attention to the numbers and hold firm on what you expect for your trade! They tried to severely low ball my trade in value and I learned long ago to walk away from unacceptable offers. Only when I was literally driving off the lot was I flagged down by the manager and offered a reasonable amount. $250 less than what I was asking.Now the deal was typed up and the price of the vehicle was magically more than $2000 over the final price listed on their website. More back and forth between the sales person and the manager.I eventually walked away with the vehicle I picked out at the price I was expecting but not without frustration and way more time spent than necessary. I had hoped silly tactics like these were a thing of the past but...

Ta
Review №77

Just bought a 2015 Tahoe from Cardinal GMC and it was the absolute best experience weve had buying a car! The whole process was super easy! Josh, Zach and Kevin you guys are the BEST!! Thank you!

Kr
Review №78

I have a great experience every time I visit Cardinal. I bought my vehicle from Matt Colombo in early 2020- he was very patient, no pressure, and genuinely wanted to make sure I was happy with my purchase. Ive been back there for every oil change/tire rotation (every advisor is super helpful and attentive), and Matt goes out of his way to say hi and asks if Im still enjoying the vehicle- and if he isnt busy, takes it through the car wash himself after the service is complete. Talk about top notch service!

te
Review №79

I took my car in for a recall on the Jack without an appointment and they took care of it right away. I was also having an issue with my hatch they ended up having to order a part for it. Took it back to get repaired No Hassle at all. Everyone one at Cardinal Buick is wonderful.

An
Review №80

I had a great time at cardinal Buick thanks to Amanda South I was Able to get the car I wanted I really appreciate her help. ( Thank you Amanda South for all your hard work getting me into a newer vehicle)

Do
Review №81

They are always helpful, professional and timely. Ive never been dissappointed with the service department. Really super people working there. They will always keep me coming back.

Jo
Review №82

Cody was great in ensuring that the car was in pristine condition, the color was indeed the one desired, and both operators would be able to safely drive the vehicle.

Co
Review №83

Worst dealership I have ever been to. Not afraid to sell you something that is going to break down very soon after purchase and then do nothing about it. Could not recommend less!

Le
Review №84

My service writer and Andy were great. I also spent time in parts and Garrett did a great job helping me. Thanks guys!

Bi
Review №85

March 16, 2021 i cosigned for my daughter to get a newer vehicle. Both credits were not the greatest, but mine was high enough and i had the income to cosign. We get approved, they take her picture holding her plates, we leave (after5.5 hr). Within a few days the finance company calls and welcomes us. All good. March 29th Cardinal calls me and says the finance company wont approve the loan (she is a driver for Jimmy Johns) so i need to come in and redo the loan and put in my name only. Well defeated the purpose of helping her establish credit, but we agreed because she needed a vehicle. So i go and redo all the paperwork. On April 1st they call me again and say the loan company wont approve the loan just with me because they know she will be driving the vehicle. So, we had to return the vehicle. They did refund her deposit, but id never recommend them to anyone trying to establish their credit.

Br
Review №86

If you go to Cardinal Buick GMC. Bellville, IL location go to Amanda South. She was wonderful. She kept in contact with me for over a month while I waited for a settlement on a car accident to get over with. She was friendly and helped me greatly to find the perfect vehicle. She knows what she is doing!

Cr
Review №87

Dave Dickerson was an outstanding sales agent. He made sure I found the vehicle for my needs. I would definitely recommend him.

jo
Review №88

Matthew did an awesome job with the whole purchase experience. I’ve purchased from many dealership and this was by far the best experience I’ve had. Everyone at Cardinal Buick GMC treated me and my family very well.

Ch
Review №89

I worked with Matt Colombo. He was able to squeeze me in an early appointment and was very understanding & friendly. He didnt pressure me at all which I have experienced before with other salesmen at this dealership. He understood my position and that I was just there to get an idea and was not in a need of a new car but if the right deal and opportunity presented itself then great. He even texted me a few days later to see how I was liking the car. Justin in Finance was just a great to work with.

de
Review №90

This was my first time going to a dealership to get a car and I’m very glad that I did. I was helped by Mr. Justin Smikoski who was very down to earth and did everything in his power to help me leave with a vehicle. I had poor credit and a bit of a driving history but they were still able to work with me. I was able to get a 2017 Buick with not very much down, I highly recommend !

Al
Review №91

I was very SATISFIED WITH MY SALESMAN JERMAINE HUNT. VERY VERY HELPFUL.

Je
Review №92

My salesman went well out of his way to make sure I was happy with the deal. He was very accommodating, set up ny Bluetooth and On-Star, and helped me with some of the cars options that I didnt understand how to operate. I can honestly say he is the best salesperson I have ever had. He truly wants his customers happy and is willing to go the extra mile to do so.

Cr
Review №93

First time experiencing poor service in all the years I’ve been a customer. The service tech Bradford did the best he could to communicate delays and offered me 20% off my bill for the 3-hour wait.

Ka
Review №94

TC Cunningham was very pleasant and professional to deal with. Would definitely recommend him and buy another car thru him again. Overall at Cardinal it was a very good experience.

Ja
Review №95

Sad that most times I come in for a service such as an oil change it takes hours and I am almost always asked to reschedule. The girls at the desk are wonderful though which makes it a little more bearable.

Ca
Review №96

Took a little long getting to finish the paperwork but all in all it was great

Er
Review №97

Cree the service advisor was amazing!! She is so awesome to work with and got my car fixed really fast. Jordan the technician fixed all the issues with my car and it rides like it is brand new. I would highly recommend getting service done at this dealership just to have this kind of service.

Ta
Review №98

I was a little upset at first but the Manager Chris is amazing he always find a better way to make his customers happy and I appreciate him in so many way 😘😘😘😘thanks Chris for everything

pe
Review №99

Brad in the service department was extremely helpful. He kept me updated on the status of my vehicle and had an Uber pick me up at my home and take me back to the dealership. The only frustrating part was it took a little longer than I expected but that because of some un foreseencircumstances beyond their control. Brad thanks again for being so awesome 😎😎

Di
Review №100

This was the best car buying experience weve ever had!

Information
88 Photos
100 Comments
4.4 Rating
  • Address:3800 IL-15, Belleville, IL 62226, United States
  • Site:https://cardinalbuickgmc.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 618-233-0303
Categories
  • Auto repair shop
  • GMC dealer
  • Brake shop
  • Buick dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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