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Lewis Nissan
100 Appalachian Dr, Beckley, WV 25801, United States
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Lewis Nissan
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Ri
Review №1

Purchased a new Nissan Frontier at Lewis Nissan. Have never been treated so fairly or had such a straightforward, honest transaction purchasing a new vehicle! The folks at Lewis Nissan are top-notch and I would highly recommend! Salesman Clint Fritz was awesome. Easy to work with, honest, and helpful just to mention a few of his traits! And Debbie Queensbury in finance was wonderful as well! Go to Lewis Nissan for your next Nissan purchase, you definitely will be glad you did!

Jo
Review №2

Lewis Nissan was absolutely amazing with my trade in and also new purchase of my 2021 Nissan Rogue. Clint Fritz was phenomenal through the entire process. I would highly recommend Clint and his team.

Li
Review №3

Just purchased a 2022 Frontier. My salesman Jerry Jako was very pleasant to work with,,,no pressure,,,did a great job explaining the new technology. The other staff members were great also. Would recommend Lewis Nissan for your next trade.

Su
Review №4

As a loyal 4-Runner owner for over 25 years, I had become dissatisfied with Toyota not making any improvements on my beloved 4-Runners. I wasnt looking at the 2021 Murano at first, but once I drove it, I knew it was the vehicle I wanted. The folks at Lewis Nissan were exceptional at working up a fair deal on a vehicle I now love to drive! The service department has also been great with scheduled maintenance. I highly recommend Lewis Nissan!

Je
Review №5

Thorough and reputable service. Service department is excellent. They go above and beyond to keep me safe. They address any issue with my vehicle and communicate with me every step of the way on the repairs. I feel so supported and confident in their work. Thanks for keeping me safe on the road!

Br
Review №6

We had a flat tire (our fourth in a year) about 5 miles down the road. We called them to see how long it would take them to see us. They were very accommodating and worked us in. The service center was very friendly and allowed us to bring our dog in with us. We were just passing through on a trip and could not have asked for better service given our circumstances. We were back on the road in about an hour. Thank you!

Su
Review №7

Lindsey in the service department at Lewis Nissan in Beckley, WV is phenomenal in taking care of her customers!***Edited ReviewOne month after posting this review as a five star, I was lied to by the Lewis Nissan Service Department. I was told my front brake pads were at 3mm and needed replaced. I didn’t see how this was physically possible when I had just had them inspected one month prior and they were 6mm. Because of the quote being over $400 from Lewis Nissan to replace the front brake pads and rotors, I had my front brakes inspected at another company….my front brake pads were 6mm and did not need replaced!!! Plus if they did, this company’s price was less than $250.So now after servicing my vehicle at Lewis Nissan for over 7 years, they have totally lost my trust.The picture below if from a honest Mechanic that said my front brakes were still good and did Not need replaced.****one more editI went by Lewis Nissan and the service manager, Jason, took my brake pads off and showed me how they were measured. The general manager and Jason, the service manager, were both very professional. It turned out that one of my inner front brake pads measured 4mm on one end. This was the least of the measurements and in the end, the service manager made this “right”. Thank you Jason for your kindness in this matter. You are highly appreciated.

Re
Review №8

Joe White was amazing! He didnt try to blow smoke and the whole process was smooth and we didnt have to wait around all day. From start to finish, everything was top notch service!

Bi
Review №9

Very good place to buy a car was no hassle the best experience I have ever had buying a car

Wh
Review №10

Jaylen was amazing! Thank you so much for everything! I had a wonderful experience with Lewis!

Je
Review №11

Great car buying experienceSalesman John Bell is very courteous knowledgeable an professional. Deb White was great with the paperwork an a pleasure to deal with as well.The new Rogue very smooth an comfortableThanks to all the staff

Ji
Review №12

A great experience at Lewis Nissan! This is the second time I have purchased there and both have been as easy and stress free as can be when purchasing a new vehicle. My salesman John Bell was easy to work with, extremely friendly and answered every question I had. He really went the extra mile to see that my experience was everything it should be. I would definitely recommend John and Lewis Nissan if you are looking for a new or used vehicle.

Be
Review №13

My situation was unique and made trading difficult. Andy went out of his way to understand my needs and helped me get the vehicle that I needed. His service before, during and after the sale was exceptional! Deb in the finance department was sympathetic and helpful as well. I would not hesitate to recommend them to anyone.

Be
Review №14

Routine maintenance on my 2016 Murano - I chose to wait and was surprised how quickly the service was completed. Always pleased with the staff!

Jo
Review №15

Same as above and If you think I am upset you are correct !!! I am very disappointed in LEWIS Nissan. If you had bought 5 brand new vehicles from LEWIS Nissan, wouldnt you expect better treatment than to be told to take care of it yourself !!! I have already started looking for another car dealer to continue doing business with because I no longer have any TRUST in the Sales and Service depts at LEWIS NISSAN.

Ho
Review №16

Jerry Jako, my sales rep was absolutely amazing! He made the process of purchasing a vehicle so easy and stress-free! It was honestly one of the best sales experiences I’ve ever had and I truly feel blessed that he took care of me as well as he did! He’s A1 in my book and I’d recommend him to anyone!

Ki
Review №17

Nice salesman but not willing to go the extra distance for a sale.

Ti
Review №18

If you’re in store to buy a new car go to Lewis Nissan in Beckley.. Great people to deal with.. and ask for Clint Fritz a great salesman.. thank you for everything..

Li
Review №19

Jaylen was very eager to help us pick out a vehicle. He was young and did not have a lot of sales experience, but he was professional and got us an answer for every question we had. The finance manager was great as well, she was very down to earth and made us feel comfortable there. I would recommend Jaylen and this dealership.

Je
Review №20

Been there a few times for service and every experience was good until now. The young mechanic left a piece of my dash off, his drill bits along with some screws were left in the floor. Apparently he didnt put my stuff back together very good. He broke my sway bar then wanted me to pay for it. Then the quote was more than what was said. For the price I paid for the labor, was not worth it. If youre training young mechanics then maybe they should shadow a seasoned mechanic before being turned lose on someones car. Very dissatisfied.

St
Review №21

Lewis Nissan is great!! This was our third new Nissan NV200 purchase this year from them and we couldnt be more satisfied!! If you are looking for a great deal and to be treated with respect go see Andy at Lewis Nissan!!!

la
Review №22

Best experience i ever had at Lewis Nissan Debbie Crump and Joseph White is the best people i ever meet they’re very helpful and listen to my concern, good car recommendation, and good choice Nissan Altima all wheel drive i love it, if your want to purchase your next car see Deb and Joe white ❤️

Je
Review №23

Jerry, Chad, and Deb went above our expectations on our purchase of the new 2021 Rogue. They even gave us more for our trade in than we expected. Why anyone would go out of town to purchase a vehicle when you have such a reputable dealership like Lewis Nissan so close blows my mind. If you havent given them a chance you are really missing out. Thanks again to everyone at Lewis you guys are #1 in my book!

As
Review №24

Best sales and service experience ever! We could not be happier with our purchase from Lewis Nissan. We got into a brand new Nissan Titan with a lower monthly payment. Ask for Clint, he is great to work with! We are very happy customers!

He
Review №25

Very easy buying process. Joe was great to work with!

Br
Review №26

Purchasing a new car can be an overwhelming experience especially for senior citizens who havent purchased a new vehicle in many years. After visiting several other dealerships and not finding the right vehicle, a good friend referred my parents to Lewis Nissan in Beckley, WV. The sales associate, Mr. Clint Fritz, was very personable, creating an extremely pleasant experience. Mr. Fritz listened to understand our needs and budget to recommend the best vehicle for us. He patiently answered all of our questions to make us feel comfortable about the decision. He was very knowledgeable and took extra time to provide information about the vehicles features and warranty. Lewis Nissan did not use a high-pressure sales approach allowing us to receive the best deal possible. All of the required documents were explained and processed in a smooth manner. Mr. Fritz also facilitated the sale of the older vehicle. My parents and I highly recommend Lewis Nissan for your next vehicle purchase!

Th
Review №27

It was great and Andy was super helpful. He made sure I was comfortable with the vehicle.

St
Review №28

Andy was excellent to work with! We are looking to replace our current 2016 model NV200 vans with new ones and we have been in touch with Andy already. We love the service Lewis Nissan gave us and will recommend to others!

Wa
Review №29

Lazy sales people make me do the work make me get my own estimate and my own traid in prise and then ask me to make my own cash down then a change gave me a better real then eather of us expectied . get a job (:.:

Jh
Review №30

John, Deb and Chad were all very helpful and answered any questions that I had. Very nice dealership everyone makes you feel right at home.

An
Review №31

I have been a Nissan owner for most of my driving life and that is basically because of the treatment that I have received from Lewis Nissan, not only have they sold me Nissans but they have also taken care of me in the service department. I like the fact that you get the same treatment that you receive when you purchase your vehicle. I cant see buying a car anywhere but Lewis Nissan; and a big shout out to Clint Fritz, he gave me a great deal and worked with me every step of the way. I am one pleased customer on the purchase of my 2021 Nissan Sentra.

Ch
Review №32

Lewis Nissan is the best dealer around to buy a vehicle. This makes the third vehicle we have purchased from them and it is always a pleasure to work with them. Quality service from John Evans, Joe White and Deb Quesenbury. Thanks again!

Me
Review №33

We worked with Joseph White & Deb. They were so great! Very friendly and professional.

ca
Review №34

Car quality and detailing exceeded expectations. Salesman responded quickly to requests for help with certain features of the car.

De
Review №35

I had sat there for 2hrs for them to tell me that the guy works on them is quarantine. I had to leave my client for 2hrs they should have told me that the other day. Hopefully next time it will be better . They were real friendly but just setting there that long .

Sh
Review №36

We drove on the lot just to look at the Nissan Murano and the Rogue. John Bell greeted us and asked what kind of car we were looking to get. He was so helpful and he took us to the car he thought would suit us. The service all around was an awesome experience. I am so happy with the car we purchased. Thank you Lewis Nissan-John Bell

Be
Review №37

Andy and Deb went out of their way to help me get in to the ride I wanted with the terms I needed. Very friendly and helpful as well as sympathetic to my situation. Could not have asked for better service.

Fr
Review №38

Thanks Clint Fritz for helping us in our purchase of a 2016 Rogue. Its a nice car. Were hoping it will serve us well as did the Toyota RAV we traded in. Were counting on you that youll always be there to provide your usual excellent service should we have any concern on this Rogue or the other 2010 Rogue we also got from yall! Thanks and God bless!Frank M.

An
Review №39

Very nice, let me charge my Leaf on one of the 3 chargers on site.

Li
Review №40

The salesman was extremely professional from the beginning of my search straight through to purchase and driving off the lot. Would recommend John Bell to anyone planning an automobile purchase with Nissan. The Finance Manager, Deb was equally professional in our transactions. It was a pleasant experience for someone who does not enjoy the process. They made it easy. Thanks to both.

Ja
Review №41

I was late and was still treated as an important person. I have been bringing my Nissans to Lewis since my first one in 2016.

Ca
Review №42

The customer service here was phenomenal. Justin was amazing, patient and knowledgeable. The whole team really goes above and beyond to make you satisfied with this dealership. Owned several Nissans and will continue to be a faithful patron. Thank you Lewis Nissan!!!

Ro
Review №43

Great service great people 👌👌 theBest in Beckley get er done YALL thanks!!!

To
Review №44

As a Lewis Nissan repeat customer, I already knew what to expect. Every aspect of the vehicle purchase experience is 5 Stars. These people listen, get what you need and then, provide 5 Star service after the sale. Personable, professional, and totally customer driven. Thanks, Clint.

Ch
Review №45

I had a great experience with Justin B. He was friendly, professional, and exceptional at explaining anything to me. 10/10 would recommend to anyone.

Ro
Review №46

As ALWAYS Lewis Nissan sets the high standards that every Nissan dealership should follow. Best customer experience every time I visit their dealership. Fantastic people, professional courtesy, and down to earth.

Ta
Review №47

Lewis Nissan has been taking care of my 2012 Murano since I bought it there that same year! 8 years of fabulous customer service. They have gone above and beyond for me. I have never worked with a service department that works so hard to please their customers! They always clean my vehicle also after working on it! I am 100% pleased with Lewis Nissan.

Da
Review №48

Jerry and Chad were great to work with. They take the time to find what you truly want and will work to make sure you get a good deal.

Ro
Review №49

Joe was a straight shooter. No double talk. Answered all questions.

Ja
Review №50

People are very nice. I won’t be buying a truck there because they discontinued the diesel line. And that’s why I bought a Titan XD for the diesel power. Next truck will probably be a Ram because of the diesel.

Ra
Review №51

They got me in and out fast everyone was very nice and helpful the man who did my car was mike asbury I couldnt have asked for someone more helpful understanding ans nice it was amazing service .

jo
Review №52

From start to finish. Service and sales have always been above excellent. These guys are amazing, no matter what you are looking for or needing these guys get it done. Always above expectations thank you again.

Na
Review №53

Brandon was veryNice. And freindly

Am
Review №54

They really went above and beyond helping me get into a new vehicle,I really appreciate John Bell and the team for helping me

Ka
Review №55

Justin was absolutely great in helping us get a great deal on a brand new Nissan Rogue. He was so helpful in answering all my questions and concerns. Great people to work with!

An
Review №56

Excellent sales experience. You won’t be sorry for shopping for a new car at Lewis Nissan. Justin Bennet is a wonderful salesman and he will go above and beyond to help find the perfect one for you. You might come in as a customer but you’ll leave as a friend!

br
Review №57

The customer service was above and beyond. Treated me as if i was the only person in the building, excellant sells person . Sales Consultant John Bell was excellant in making my purchase the best it could be, Everyone that i came in contact when making my purchase was excellant, very friendly

Sa
Review №58

I cant believe how easy my experience with Clint Fritz and Lewis Nissan has been...I walked in with limited resources...told them what I could afford...they put me in something that I couldnt have imagined I could buy. These folks work with you and Clint was determined to get it the way I needed it. Thank you so much for a wonderful experience. Love my new Rogue!

Mi
Review №59

Great customer service!!! Sales staff is excellent!

Pe
Review №60

Had an easy no non sense experience. I was told what they could do for me and didnt try to blow smoke. The explanations to the answers I asked were great. I hope the warranty on this car is as good as the salesmen

Li
Review №61

Brandon Jako was fantastic. He was knowledgeable and very helpful. Patient and accommodating. The business is extremely well run. No regrets with our purchase!

Sa
Review №62

Jaylen in Beckley WV Lewis Nissan made my experience awesome and stress free

Pa
Review №63

I called to ask for an appointment to get oil changed, tires rotated and a sticker. The biggest part was they were able to come to my place of employment and get my car and bring it back. They were not aware that my Mom had recently passed away and I really needed some support, especially at this time. Im also a nurse at a local Drs office and they were more willing to work with me and getting my car taken care of. THANKS!

Ra
Review №64

They understood the problem worked it out and came up with the solution nice people good environment we will be back thanks Andy

Pa
Review №65

Waiting area is nice, clean and bright.

Da
Review №66

Bought two vehicles in three days! Wonderful car buying experience, from start to finish, negotiations to signing. The entire process was fast and simple. I would highly recommend this dealership to anyone looking to purchase!

Ar
Review №67

Had appointment got it in fast and done good work

Ja
Review №68

Nice place and all, but I ordered the tow cover (front bumper) and it cost $48 for a 2x2 piece of plastic... I was not happy!

Ma
Review №69

Very helpful and friendly staff, and a welcoming environment.

Tr
Review №70

Great sales department nice friendly people, easy to work with.

Ro
Review №71

It took longer to travel to the dealer than it did for the service to be done.

CJ
Review №72

Always pleasant professional and accommodating. Saved me from being stranded w a dead battery by using their thorough ck of my vehicle

Da
Review №73

Great service advisor by name of Lindsey Morrison who got me in and out quickly. She’s great. Also on June 11,2021 we bought a 2017 Nissan Juke from Lewis Nissan, and the salesman was Clint Fritz.He’s a great salesperson and is a good guy as an individual.He will listen to what you want and he will move Heaven and earth to get you the vehicle that you want. All the employees at Lewis Nissan are great. We have bought eight vehicles from them since 1975. We highly recommend them.

Te
Review №74

I had an appointment for routine maintenance on my Rogue - oil and filter change and rotate tires. Lewiss service department took my car in on time, kept me updated on its service, completed the service I requested and I was back on the road in under an hour. Lewis Nissan is great!

Jo
Review №75

Excellent people. No pressure .

Ce
Review №76

I arrived early for my appointment and they were able to accommodate me. Nice surprise.

Vi
Review №77

Friendly staff and great service.

Co
Review №78

Just like all the other times, We were treated like family. There is no way we will deal with another dealership. Manager Chad Hopkins, wife Rachael, and his staff are second to none. Salesman Jerry worked with me and my wife to insure we had a good experience with the purchase of our new Murano. They go out of there way to insure the terms and payment of the agreement are satisfactory. This dealership treats their customers with respect and work very hard to to make sure their customers are very pleased with their service and walk out of the dealership being a proud and happy owner of a new or used vehicle. If there is anything that you need, The staff and owners do their best to help and fulfill that need. Our visit went as smooth as silk. Thank you Lewis Nissan!

se
Review №79

Lewis Nissan is the best place to shop for a vehicle, they treat you like family before and after you have purchased a vehicle. Everybody is so nice there and they will give you the best deal!!!

Cl
Review №80

Good people to work with, from sales, finance and service. Cant find a more friendly and helpful business. Thanks out to Joe and Debra.

Ka
Review №81

I recently purchased a 2020 Nissan Versa S from Lewis Nissan of Beckley where I received exceptional service. The General Manager and salesmen went above and beyond to assist me in purchasing this vehicle. Each individual that I met at this dealership was very person oriented which helped to alleviate some of the stress. I left this dealership with the vehicle I came for and with the monthly payment I wanted. They worked with me and I greatly appreciate all of their assistance and will recommend them to anyone looking to purchase a vehicle.

Da
Review №82

Erie is nothing but a den of thieves. This person hit my car in a parking lot. Even though plenty of evidence, Erie wont pay.

Ge
Review №83

We took our Murano for an oil change and a tire rotation. Staff was very friendly and professional. We appreciate the service department taking care of getting our Murano cleaned inside and out. Thank you

Vi
Review №84

Bought our second vehicle, 2019 Nissan Rogue, Saturday, July 18, 2020, couldnt ask for a better transaction. Joe White went above and beyond to make it happen, tried dealing with a different dealer on Friday, July 17, couldnt get to a good price. As far as Im concerned Lewis Nissan is the only place to go for a good deal. Thank you Joe and Debra for working with me.

sh
Review №85

Very pleased

El
Review №86

**Updated to reflect my experience in 2021 from 2019**My experience with Lewis Nissan was above and beyond any experience I’ve had with a car dealership. I felt like a valued customer and Andy and Miss Deb took such great care of me and boyfriend. I truly felt so much appreciation for how above and beyond they went to get us into our new Rogue. After the amazing experience we had with getting our previous vehicle there, we knew this would be the best place to upgrade our vehicle to something with a bit more room for our growing family. We couldn’t have asked for a better experience, and we will definitely be Lewis Nissan customers for life with such great customer service at a place that treats their customers so well. Thank you all so much for your time and help!

C.
Review №87

Great dealership. Great deals. Everyone is friendly and accommodating. I highly recommend. They sell great cars and trucks and the maintenance on your new vehicle is great. The dealership is comfortable and neat.

Am
Review №88

Service department is great and they do their best to make you feel special.

Ro
Review №89

They always treat me great ! friendly and professional team members that will take care of you. I have always owned a Chevy truck for over 30 years. Chad finally got me in a Titan . I Love my Titan Truck, just wished I would have listened to Chad and got one several years ago. Thanks Chad Hopkins !!

El
Review №90

Always good service and willing to work out a good deal on vehicles.

c
Review №91

I didnt have an appointment, however Lindsey was able to get me in within 15min for oil change. I also asked ref tire cost & she got the info quickly from 1 of the service repair men. Service department is very efficient :-).

Sh
Review №92

Great Service department. Everyone very nice. They take time to explain service needs and answer all questions. Highly recommend.

RJ
Review №93

It was great to work with their knowledgeable sales staff.

Th
Review №94

I made an appointment to see about fixing my AC in our Nissan Rogue, they quoted $700+ AFTER taking 150$ to troubleshoot it. They were nice enough but Any garage in town could of narrowed it down in 20 minutes. Needless to say we got it fixed and taken care of elsewhere for a total of $375 including parts. The place is a sham as far as repairs go.

Do
Review №95

I went to Lewis Nissan to get an inspection sticker for my Frontier truck, I did not have an appointment, but happened to be in the area, the staff was very friendly, and helpful. I was shown to the waiting area, to wait, and shown the free snacks and water.They washed my truck after the inspection sticker was applied. I left there feeling impressed with the great service!

Ti
Review №96

Lewis Nissan is the best dealershipI have ever visited the customer service is out standing. This is my first post for any place i have ever visited 5 stars is not enough. Shout out to a John Evans for his help!

Li
Review №97

I arrived over an hour late for my appointment due to Dr appointment. They graciously took care of me and gave me a loaner car to use while my vehicle was being serviced. My car had been washed and detailed when I picked it up.I had a recall that was added to my appointment which saved me from a return visit.

Em
Review №98

Had brakes and rotors replaced on our Frontier. Great service department.

Te
Review №99

Well when I first entered the service area to register, the young man sitting at the desk was too busy on his cell phone to even lift his head and acknowledge my existance. The young lady sitting at the next desk, while visibly irritated at her co-worker, did smile and ask how she could help. Other than that, everything went well and very timely.

Je
Review №100

Always first class service. I enjoy the trading experience with Lewis Nissan. Will definitely return for future purchases.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:100 Appalachian Dr, Beckley, WV 25801, United States
  • Site:https://lewisnissan.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 304-255-1555
Categories
  • Auto body shop
  • Nissan dealer
  • Auto parts store
  • Car dealer
  • Car rental agency
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Offerings
  • Oil change:Yes
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