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Big Lots
9606 Cortana Pl, Baton Rouge, LA 70815, United States
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Big Lots
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Pa
Review №1

Very nice and clean! I wish they had Poise Overnight Maxi Pads

PE
Review №2

I like Big lots cuz they have more things to look at there and buy but they was real nice I had no problem with them

Cy
Review №3

No it fully stocked in so me things, but great visit overall

Ka
Review №4

I like shopping there. You can find deals on brands you like and new stuff. Electronics are very reasonable and furniture too

Di
Review №5

They didnt have things that I was looking for.the counter was empty and the cashier was nice.

Da
Review №6

Way over priced! Went by ads and they refused to give items at that price!!!!

Me
Review №7

This location has a lot more than the Siegen location and is cleaner.

Ch
Review №8

Bought a mattress and the guys were very helpful in loading and securing it in my truck for me!

Bl
Review №9

Helpful & Nice Furniture for the price

Ca
Review №10

There a worker been there for about 2 years or more. She is out standing. Good communication skills Pleasant and willing to help with anything you need she may be a manager Im not sure but shes the best

Cr
Review №11

BUYER BEWARE- The prices/signs that are posted are not the true prices of the items in the store. Management is also unawares the prices of items. I went to purchase several items that were located in the sale section of the store (with signs and pricing) and was told they were not on sale at check out. I told the cashier “no problem” and went back to shopping. I found another set of items in the sale section (with signs) and asked the manager were these items on sale and was told “yes”. When I made it to the check out the items were not ringing under the sale price/the price that the manager told me they were. This is completely misleading, frustrating, and irresponsible. The management staff needs to be more knowledgeable of sale items vs regular price items. I understand that people are human, and if Olivia didn’t know she should have verified before quoting an incorrect price. This was my first time shopping in Big Lots and will be my last because I don’t trust the pricing or the capabilities of store management. This issue could have been handled better if the manager would have had a simple conversation about the pricing issue with me. Instead, she decided to let a lower level associate deal with her mistake and walked away without one simple apology. This was truly unprofessional. Great customer service or lack there of leaves a lasting impression. Maybe Big Lots need a signing and pricing team because sale sign, labels, and tags were all over the price in this store.

Eb
Review №12

Nice place. Good customer service and a lot of nice items l have bought there

Er
Review №13

Hey they just added some clothing

Ma
Review №14

Great place found some dolls for my grand daughter b-day

De
Review №15

Went to Big Lots ( Cortana) today to pick up a mattress and box spring set for a family member. We werent greeted upon arrival as was expected but we were quickly assisted upon arriving in the furniture section of the store. The Salesman greeted us took our receipt and retrieved our mattress and box spring. Then he helped me load the merchandise on my truck and we were on our way. The total transaction took no longer than 20 minutes. Very pleased with my visit to Big Lots (Cortana).

Cl
Review №16

DO NOT EVEN THINK ABOUT BUYING FURNITURE FROM THIS PLACE! ABSOLUTE DISASTER!! My daughter has been undergoing a month-long nightmare having purchased a sectional sofa from this place. They didnt have it in stock but could have it delivered to her in a few weeks - they said. Nothing but run-around and agitation since then. She has two pieces of an eight piece set, they cant find it anywhere now, it might have been discontinued, nobody seems to know anything. They wont even talk to her about a refund, and she has two useless pieces of a sectional and no idea when, or if, she can get the other pieces to complete it! This place is horrible - avoid at all costs!

Ke
Review №17

I liked the prices and unlike the furniture stores everything was in stock

Pa
Review №18

One of my favorite places to shop!!!

jo
Review №19

Good tms good service

Do
Review №20

One of our favorite stops, just wish they were fully stocked.

Ha
Review №21

Great prices and selection

do
Review №22

Another Big Lots did not have item I wanted but infkr.ed this store did. I waited for help from furniture dept. Employee waiting on a customer for over 1/2 hour. Another employee checked for item in stock. It was. Gavr furniture employee the info on item. I just needed to be rung up. Another 1/2 hour of waiting without service. Customer was still undecided. Never once did employee excuse himself to ring my recliner up so other employee could get me item and I could leave with it eve with employees telling him multiple times I needed to be rung up. I left after more then an hour wait with no purchase.

Ai
Review №23

Nice assortment of things. Friendly staff. Reasonably priced. I would recommend.

Re
Review №24

Good employees very professional helpful and a great selection

Da
Review №25

This location is really nice, bright, modern store. The aisles are laid out nicely, they have a broad array of selections and some awesome finds. If you are in the area and are looking for some great bathing, stop by.

Da
Review №26

Its always clean and orderly.

Ma
Review №27

This store is great! You can find many things that you would pay a lot more for at other stores. Quality is good, the staff is super friendly.

Ca
Review №28

Probably one of the nicer Big Lots Ive been to

Kn
Review №29

Great experience, the furniture guy very helpful in every way

Da
Review №30

Very friendly environment.

Mr
Review №31

Very nice people and products

Es
Review №32

We just left there.. great place even the manager & employee was nice & respectful.. great.good place nice things have more savings & specials often thou have more nice 👍👍

He
Review №33

Really Nice Furniture

Ve
Review №34

Store was clean and the prices were reasonable

Ke
Review №35

Stock is usually limited. Lines are long due to inadequate staffing.

Wi
Review №36

It was very good. The staff was friendly and helpful. They told me where to look for everything I was there for. They had all of the items and I was happy with the prices.

G.
Review №37

Good prices, always have what Im looking for, the staff is friendly.

Th
Review №38

The pricing has gone way up . Might as well be buying from Macys or the likes of .

Ja
Review №39

Great service prices safety and prodycts

Ja
Review №40

Love this place!! Good savings

To
Review №41

Store is very clean customer service is great. Lots of bare shelves.

Mr
Review №42

Great had what I needed 😂

Kk
Review №43

Big lots is always one of my best shopping experiences. Have never had a bad encounter and look forward to friends and family day there when I know its going on.

Mz
Review №44

Good staff and store is always clean.

um
Review №45

Love all the inexpensive stuff!

Gw
Review №46

Great prices,clean store !!

Jo
Review №47

Competitive prices & variety.

F.
Review №48

Picked up some deals on furniture for the house and it was friends and family day and received an additional 20 percent off my purchase. #Living my best life.

Ch
Review №49

Messy and lots of empty shelves

Da
Review №50

Love it great store but wish they had one closer like in Denham Springs

Ke
Review №51

Big lots aint no joke...

De
Review №52

Very empty

Ca
Review №53

This location doesnt offer much. You get what you pay for. Low quality items at a low cost. It is good for disposable item purchases.

Ki
Review №54

Very nice worker, anytime you need help they are thêre.

Ke
Review №55

Very clean and the sales associates were welcoming

Jo
Review №56

Great atmosphere. Very organized and clean. Cheap prices and awesome quality. I loved this location!!

Lo
Review №57

Plenty to offer from furniture, bedding, kitchenware, groceries and more. The quality and the prices subjective.

Ma
Review №58

Great eye catching bargains. Wish theyd put one in st francisville

de
Review №59

Lots of unique items. Can find almost anything...from food to furniture. Love this store😁😁😁

Tr
Review №60

Always great service

Jo
Review №61

Finding something here that is quality is like playing Russian roulette. Depending on what youre looking for, you will find certain items are reasonably priced, however theyre either not in good condition or their dissembling not worth the price at their asking for. I would strongly recommend shopping around and doing due diligence before throwing down money especially on a high ticket items such as furniture. The staff was friendly in helping me find what I was looking for.

Ty
Review №62

Beside the lady in furniture it was horrible and I had to bring out this heavy bed and mattress by myself with no help.

Co
Review №63

Very helpful clean store really nice cashier when checking out.

Ca
Review №64

I love Big Lots stores. I really like walking around in the store, just checking things out seeing what you have.

BR
Review №65

Great store with frequent good deals, like any Big Lots

Ge
Review №66

Got this I love it

Ki
Review №67

Great store with a great selection in stock that you cant find any where else

Ka
Review №68

They did not have what I needed to buy...

Ka
Review №69

Love this place ❤

Jo
Review №70

Reward card priviledges and leasing purchases. It was me time and a shopping spree.OMG Day Son!😁

Cl
Review №71

Employees are very friendly and helpful. Nice bargain deals, I love shopping there!!.

Lo
Review №72

I always find good items at this store..in fact bought name brand sofa..loveseat..dresser..bed..sealy mattress..box spring..super thick towels..etc all of this for same price I had purchased for 1 item..at a major store..went immediately to the store and canceled the order before Monday delivery..thanks big lots

Th
Review №73

I love Big Lots! I only hope for a bigger selection on the store! You guys will give WalMart a run for their money!

An
Review №74

Very good things at a reasonable price. I just love shopping there.

He
Review №75

Love them they always have great stuff and something you cant find anywhere else

Ka
Review №76

I really like Big Lots and think maybe some dont realize the quality of their furniture. Plus, you never know what deals you may find on all sorts of things.

Pa
Review №77

Big Lots is my go to store for last minute Christmas shopping. Love it.

Au
Review №78

I Always shop at the Big Lots at Cortana.I find what I need at the price i m able to pay,to me thats a Plus in my book....

K
Review №79

Delivery w 53 dry van. Staff friendly and helpful. Have to face south to bump dock.

An
Review №80

Nice clean store with a lot to choose from

Br
Review №81

Clean and well stocked

Li
Review №82

Great products, low prices. Wonderful store.

Ma
Review №83

Good due to this pandemic

Vi
Review №84

Get good stuff at discount price

Fr
Review №85

I love big lots a great place

St
Review №86

Great clearance on summer items....pool toys & dinnerware 75% off. Always a different selection of food items & lower prices than grocery stores.

Qu
Review №87

Always a great staff when we come in the store.

Ch
Review №88

Absolutely adore this store and the extremely helpful and courteous crew!!!

Ca
Review №89

Big lots is ok. Customer service was not there but three employees hanging around the register when I checked out. Why?

Pa
Review №90

Great store! Good prices, and sales!

Jo
Review №91

Good wide range selection and ok service

ri
Review №92

Prices are ok, product quality is lacking, stock is good

Du
Review №93

Everyone was helpful and professional

ve
Review №94

Its clean an. Freindly

De
Review №95

A nice place at low prices.

Ch
Review №96

Nice prices Ill be going back

RO
Review №97

Lots of stuff, good price and friendly staff

Di
Review №98

Very satisfied, found exactly what I was looking for.

Ta
Review №99

Good prices, not high quality or many name brands but for the price you pay its reasonable. Bathrooms are not clean !

Ja
Review №100

It was good nice price for items

Information
100 Photos
100 Comments
4.3 Rating
  • Address:9606 Cortana Pl, Baton Rouge, LA 70815, United States
  • Site:https://local.biglots.com/la/baton-rouge/5232?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 225-929-9392
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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