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Wise Communications
2629 S Sherwood Forest Blvd, Baton Rouge, LA 70816, United States
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Wise Communications
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Er
Review №1

This was one of the best customer service experiences I have ever had!! T fixed my iPhone and was so knowledgeable. He didnt overcharge me. I will do ALL of my business with WISE communications from this point on. 10/23- returned to Wise Communications today for iPhone screen repair. T WAS WONDERFUL, AS USUAL!!!!

B
Review №2

The guy was very understanding plus knew what he was doing. Fixed my issues cheap and fast

Al
Review №3

Honest hard working cell phone repair. I just recently bought my note 10 plus from them . Thank you again for the great service .

Me
Review №4

Top notch service. Will go there again. Screen was cracked on my phone and ordered part for it and fixed it like brand. Well done job

Qe
Review №5

Best place to go for ALL of your wireless needs!!! Fast, honest, and fair!!!

Ke
Review №6

Company changed operators. You can tell. Integrity no longer there. Its a shame. Previous owner took care of his customers.

La
Review №7

Went there yesterday round 5 to get my phone fix my battery was bad in my galaxy note 9. The owner had my phone ready in 2 hours which was great he did a excellent job he didnt have the battery but he found 1 im so grateful and will go to him if I have any phone repairs need he was very patient, kind and attentive.Thanks so much 🥰

Ja
Review №8

When I walked in this place the salesman was helping another customer.Before their business was concluded he asked what brought me in. I had an iPhone 5 with a few problems. Battery, home button, and screen. I got to item one and he cut me off saying I can fix. He was bouncing back and forth between the other guy and myself. I ask him How much? he gives me a figure and I told him if you got the parts do it. Takes my phone to his work station in the corner and tells me other things are wrong with it and gives me attitude because I didnt tell him. This was clearly my fault when he cut me off moments prior when I tried to tell him. My friend, if you can make it 100% again Ill do it. Not only could he not fix this phone, but he charged me double what the store minimum labor charge was and left screws missing when he returned it to me. Five minutes of outstanding work for double the rate and nothing to show for it. Thanks Wise Communication.I was fine with paying the price when told so confidently you can fix it. When you couldnt/didnt fix it you pulled a number out of thin air to charge before giving my property back. PRICE UP FRONT! Not I cant fix so I feel like you should pay this. It doesnt matter if you remember me. I remember how business was conducted here and this is my review. Saying that you dont remember so it never happened is absurd.This is the document from the establishment. Clearly I was thinking of someplace else.

Sh
Review №9

I am so glad I found this place. He is real fast and honest and prices very reasonable. I recommend him to everyone,

Pa
Review №10

Very helpfull

ma
Review №11

I LOVE THIS PLACE. He works so fast and does an amazing job. very chill atmosphere & great prices!!! i got my screen changed, it took about 8 minutes and my phone is like brand new !!

Ke
Review №12

Very great service, real honest and upfront. Also affordable. I have been dealing with Wise Communications for sometime now and hes been nothing short of perfect. If you want a phone that works great, and good customer service I recommend Wise Communications...

Li
Review №13

I had a shattered screen that I had previously went some else to get fixed and they messed it up more so I came to Wise. I will NEVER go anywhere else!!! I love this store! He was quick and knew exactly what he was doing!! Awesome! Keep up the great work!

Eu
Review №14

Went to get phone screen fixed and he was very nice . Phone was not charging and didn’t know if it was the battery or what it was . he fixed the screen and found lots of lint in the area where the charger cord goes he cleaned the area and phone is working great i’ve have even a better signal then I had before. He was busy today but still got everything done for me as well as everyone one else. Was very pleased with his service and how he laughed and keep everyone smiling. Good job.

Eb
Review №15

The place was awesome. While waiting in traffic on Sherwood, I noticed this repair place and I decided to go inside. The owner, Mr Mahmod, examined my two phones with crack screens and he told me he could fix them both within 30 minutes. The price was cheaper than any other place I had called and he was able to have my phone fixed in 20 minutes. I will definitely will return if I have any other issues with my devices.

Ma
Review №16

Quick and cost effective customer service! Not a place anyone likes to have to go to (who likes paying to fix a broken phone?) But definitely a place I will continue to do business with. Have been treated well every time.

li
Review №17

I’ve been looking to get my iPhone’s simCard unlocked for some time now.... and this gentleman helped me within 10 mins. I got charged 80$ for the everything including unlocking the SIM card and turning my phone on with a new company..... I just wanna say thanks for the AWESOME customer service I’ll definitely be coming back there!!

Je
Review №18

I’ve been a customer for over 10 years! Always my go to person for anything cellular and for great conversation! He is honest, reliable, and fair! If you are looking for anything cellular, Accessories, prepaid, quality phone, I highly recommend Wise Communications! You will not be disappointed!

Bo
Review №19

Been dealing with the owner for years and excellent service was always provided sad to say he was killed in the mist of a senseless robbery Rest on my dude

Fa
Review №20

I took my cellphone somewhere else they couldnt even dignose the problem but this wise man in a few minutes found out what is wrong with my cellphone.

JO
Review №21

Throughout the years I’ve bought many phones here, best prices and best service! They’ve always gone above and beyond to help me every time Ive need anything. Thank y’all for honesty and great service!

Jo
Review №22

Not even good service, I advise you don’t go there to sell a phone because he not gonna give you your phones worth & horrible attitude.

Sa
Review №23

My experience was great the guy helped me in so many ways over the past 4 to 5 years and I never had any problems with him... He’s the best...

Ka
Review №24

Just left from there and Ill never go back. First impression was that it smelt bad, the workers were sitting in the lounge and there was no room for parking on the small corner lot they have off sherwood. I asked about fixing a button on my phone and he said he cant do it. The phone rang and he answered it.. I wasnt done asking for help.. but I probably wouldnt even buy phone cases or use their service anyway. So I left and none of the employees even acknowledged me on the way out.

Al
Review №25

Very unprofessional place I bought a phone a month ago in my phone start turning off in on I bring it to his shop in he so not caring about his customers this like my 2 time buying a iPhone 6s Plus from him in both of the phones were bad in if you try to bring it back he’s not gonna accept it not even try to help you fix it this is a bad phone store if I could leave a 0 star I would I advise you guys anyone come to the store he was being rude to a employee in front of his customer in the employee was very nice in well mannered but the owner is very disrespectful his name is mamoh NO ONE PLEASE DONT GO TO HIS STORE WISE COMMUNICATION UNLESS YOU WANT A BROKE PHONE THAT ONLY WORK FOR A MONTH then he also told we had to wait outside untill he got done placing a battery in the phone but the lady that was there befor us who got he android fix she sat there in she was able to wait inside his business

Ja
Review №26

Great customer service I came to Wise Communications after I completely destroyed my iPhone screen. Owner was very helpful and genuine my phone was fixed in 15 minutes or less. Great pricing also, thank you so much!!

Ni
Review №27

Purchased a replacement screen paid $125.00 screen went out in 24 hours. Owner refuses to replace the screen.Take your business else where unless you like to be conned out of money and don’t care about honest business practices! Horrible place of business!

Mi
Review №28

Great prices and good quality service. I’ve been coming here for years and the owner has always been friendly and has always been able to fix my phone problems. Definitely recommend.

Jo
Review №29

This guy is good he can fix anything 100% profesional

Kw
Review №30

Best place I have ever been. Got my phone fixed many times. You need to come here to get your phone fixed because this is the best place you can ever come too.

La
Review №31

Great customer service. Always reliable and affordable. Been coming here for years.

Ca
Review №32

Very fast! It took only 20 minutes to fix my cracked phone screen. The price was very good too.

La
Review №33

I recommend this place for everybody. Their prices are very reasonable and they really fast.

Du
Review №34

Very fast service. The guy real honest.

ho
Review №35

The best store in town . I live out of town and still come here.

An
Review №36

So normally I go to this man to get my screen fixed and hes super nice takes about a hour but at the end of the day great service . So yesterday me and my brother decides to go into the store to get my phone fixed and he was extremely rude and nasty toward us . Like his whole attitude was so strong that the next people who came in noticed it and left also . This really made me sick because at the end of the day money spends everywhere, I dont have to go anywhere and get mistreated when I can go somewhere and spend the same amount and be treated nice . I left his store and went up the street about 3 mins away to another phone store and got my phone repaired . He was so rude hell never get service for me ever in life and Ill let all my friends and family know as well do not shop with this man.

Ja
Review №37

Staff was helpful and friendly, knowledgeable too. Best price for repair Ive found.

La
Review №38

Very friendly professional and honest phone service Ive ever had the pleasure of doing business with. First time but definitely not the last....

Fa
Review №39

Great service and friendly owner and staff. I highly recommend going to Wise Communication. They always have what Im looking for. Fast service and reasonable prices.

Ke
Review №40

The best phone shop hands down in my opinion. Dont believe me? Then take a trip and go see for yourself bet youd agree afterwards...

Wa
Review №41

Awesome shop, good deals & great service

Di
Review №42

Knowledgeable, efficient, affordable, friendly! Quite an asset in this day and age! Please take your cell phone repairs to Wise Communications!

:
Review №43

Rude, ignorant and not worth your time.

Je
Review №44

My man Mamou always come through for me 💪🏾💪🏾.. Been reliable since high school and to this day does a GREAT JOB && he’s very quick..

Ca
Review №45

I fly threw phone screans like candy and this place is always quick and nice when I go in. Even recognizes my voice when i call 100% would come here before anywhere else. Competative prices as well.

Ma
Review №46

Helpful

pr
Review №47

Friendly service, knowledgeable staff and I was in and out on my lunch break.thanks..

Be
Review №48

Went in to see if he had a charger I was unable to find anywhere else for a phone I purchased on ebay that was not working (and he did). While in there I looked at the used phones he had in stock. I asked what kind of deal I could get because his prices seemed rather high for resale used phones, he told me I do not have to buy... I left but had to come back because I needed to take pictures to get a refund on ebay.While waiting, a caucasian (white) woman and her father was looking to purchase a phone... he told her the price and she exclaimed You gave me a deal on my phone... 40 dollars off... needless to say he gave her father $40 off his $180 dollar Samsung (so thats an $80 total loss in sales when both deals are added up). Once it was my turn again, I mentioned to the owner that he nonchalantly told me he does not do deals... he replied They are different people... I responded sounds like racism.He gets two stars because he might have items you may not be able to find anywhere else and his phones are cheaper than contract but please be fair to your customers. You never know if theyll have to come back.signedBlack in Louisiana where were treated unfair even by foreigners... if it wasnt for our ancestors blood, sweat and tears they wouldnt have the opportunity they have. Nuff Said.

Fa
Review №49

Ive been using this place for over 5 years now. Great service, quality phones and fair pricing... only reason not a 5 star Is I have Samsung and the most recent time I went the Samsung selection was lacking a little bit but still would recommend to anyone!

Me
Review №50

Love this place recommend it! Very nice always a big help when I go in.

I
Review №51

Quality of service is great. Prices are the best.

Ki
Review №52

Good service. Fast and friendly. I got my iphone 6 screen fixed and it now works great.

Al
Review №53

Best cell phone store in baton rouge

Je
Review №54

Service is always amazing! Mahmoud is a pleasure to do business with!

Ry
Review №55

Been going to wise communications for years its the best cellphone store in baton rouge

Cr
Review №56

Decent prices on phones. Very kniwledgable on phone repairs.

Al
Review №57

Best place in town for cellular stuff

Sa
Review №58

Great prices very friendly

Jo
Review №59

Great service very smart very efficient.

St
Review №60

The best service and best prices in town

Kr
Review №61

Ive visited the store multiple times and recieved the best service from the ownerhe has great deals and good cell phones i havent had a complint or problem about anything ive gotten from the store. I advise any and everyone to check the store out

Al
Review №62

Great Service! I always come here to get all my phones and accessories!

Ry
Review №63

Go see my boy over there. You gotta problem with your phone? He will take care of you. Tell him i sent you!

Lo
Review №64

Its really cool

Br
Review №65

❤️

Ja
Review №66

Shady, I went elsewhere and saved $$$.

X
Review №67

How much after taxes?

An
Review №68

Cell service, repairs, sales

Jo
Review №69

Rude

Information
17 Photos
69 Comments
4.2 Rating
  • Address:2629 S Sherwood Forest Blvd, Baton Rouge, LA 70816, United States
  • Site:https://wisecommunications.org/
  • Phone:+1 225-291-2355
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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