Very pleased with the service. I live out of state and wanted to celebrate my sisters birthday who lives in Lorain county. I decided to order an edible arrangement and have them deliver it to her home. She was so excited and said everything looked and tasted amazing. Thank you so much to everyone who made my sister feel special on her special day. I will be ordering from this location a couple times a year for other family members in special occasions. Thank you so much

Everything looked great! There was a couple of strawberries that were very bitter. The little cheese cakes tasted like heaven! Other issue was the delivery time. It took nearly the end of the day for me to receive my order and I had placed the order 2 days prior. Overall not a bad experience. Just wish delivery was a little quicker.

Friendly, helpful service. Great quality and pride in all they do.

I ordered an arrangement for my granddaughter for her birthday. We never received it. I called at 5 to see where our order was and the person who answered the phone said it would be here in 30 minutes. At 7 we still hadn’t received it so I called 4 times no answer. It’s now 9:45 and we still haven’t received our arrangement. Do not use this location! Absolutely terrible! What a scam!

High quality, fresh tasting and great service!

I paid 10 dollars on a already overpriced gift to insurance the delivery date. To only get an email saying delivery attempt unsuccessful. We will contact you shortly. 1st off I put my number as the delivery contact number so why would your driver not call me if he was having a problem? 2nd they still have not called. Now the store is closed and corporate customer service is also closed. All I want now is a refund but cant even get that. Very disappointed. This is not a holiday where you should be so busy that you cant deliver on time.Update, The store manager rectified the situation. She did everything with her power to make me happy. It may have been delivered late but better late than never.

With all thats happening in the world, this was quick, easy, and I felt a good value for the money. I appreciated the free delivery as I am on limited hours right now due to COVID-19.Thank you for making my friends birthday special. It is a milestone birthday for her but none of us could get together because of stay-at-home orders. She loved the balloons and chocolate dipped fruit sampler!

Easy transaction by ordering online and pickup! Flawless! The arrangement was excellent! Bought for my sisters Anniversary and she raved and raved! Highly recommend!

Bad communication skills, unprofessional and rude. Would rather spend my money else where than here

Received exceptional customer service from the delivery person, Mark! He went the extra mile to make sure our daughter received her gift on the same day we ordered it. She absolutely raved about the cake batter dipped fruit!

I stopped in to check the place out. I found out that they have deals daily. There is a small corner display that has some sale items. Also, the nice staff person said that if I ever needed something to call and I lot of times they can quickly create a client gift or just something for yourself. I picked up a nice individual gift for a friend and found it on sale. I enjoyed the experience. I would encourage anyone to stop in and get gifts that are a little different. Im giving them 5 stars.

We really appreciated the chocolate strawberries. We got them for a date night for celebrating 6 months of marriage.

I ordered an arrangement and was told it would be delivered today...well not the case. I call at 4:55 and of course no answer.

Ordered and delivered same day, product were described by the recipients as delicious, easy to use website

Very poor customer service, placed an order which was delivered with the wrong product. Also directions not to ring the doorbell or knock to disturb; which very poor communication with delivery did both. Management was very unapologetic or accommodating to the mistakes. Spend your money elsewhere.

SORRY THERE IS A NO STAR REVIEW.ABOLUTELY THE WORST CUSTOMER SERVICE OUT THERE.THE ARRANGEMENT WAS NOT DELIVERED AND COULDNT SPEAK TO ANYONE AT THE STORE (NEW SMYRNA BEACH, FL) TO DISCUSS. THEY JUST NEVER PICKED UP THEIR PHONE. LEFT ME ON HOLD FOR AN HOUR.I FINALLY REQUESTED THE ORDER BE CANCELLED. THEY PROBABLY WONT FOLLOW THROUGH WITH THAT EITHER. THEY WILL JUST CHOOSE TO STEAL FROM ME.WOULD NEVER ORDER FROM EDIBLE ARRANGEMENTS AGAIN AND WILL SHARE MY NEGATIVE EXPERIENCE WITH FRIENDS AND FAMILY.

Super friendly employees. My order was ready early.

Exelent service😁💞

Overpriced chocolate strawberry s almost 80 for 2 dozen. tasted horrible almost like a chalky taste. the chocolate used I think is dark. I would never buy again .

Received a box for Mothers Day. They apples were frozen and seriously thought I chipped a tooth. So disappointed.