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Mattress Firm Circle C Ranch
5701 W Slaughter Ln Ste A100, Austin, TX 78749, United States
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Mattress Firm Circle C Ranch
Comments
Do
Review №1

Great experience!! Ted was very helpful and friendly. He explained all the advanced features of the new Hybrid mattress!! And applied all the Discounts without being asked again.

Je
Review №2

Ted was a wonderful help as I needed a low- cost high quality mattress for my teenage son. No pressure, very kind.

Er
Review №3

Ken my sales person was amazing. His product knowledge was top notch. I knew what I wanted when I walked in the store he showed me some different options but we settled upon what I wanted originally. He set me up with a mattress cover and a boxspring which I had forgotten that I needed and I felt very taken care of and like I got the best deal possible.

De
Review №4

The sales associate Raine was the best! She was extremely helpful, she was insightful and really wanted to find what’s right for you. She was more help driven than sale driven. Definitely recommend going to her for all your mattress related concerns. She went the extra mile for me and was very flexible. She was willing to adjust and make changes as needed while remaining professional and delivering quality service!

Ch
Review №5

Go see Raine, we purchased from her at a different location and I’m just now getting this review written, she’s worth the trip to any store. She was really excellent in diagnostics regarding our physical needs and brilliantly set us up with options while continually helping us narrow it down until we were pretty convinced we had chosen the right mattress. No pressure, she was really interested in making sure we had chosen the best options for our needs. Weeks after the sale, she also spent time on several phone calls helping me understand measurements for the adjustable base, sending photos and talking me through the specifics as I was preparing to buy a non refundable custom bed frame.👍

so
Review №6

We showed up at the store at 7pm. We were the only ones there so it was a great time to go. The sales rep took his time and explained their products to a full extent. I could tell he was tired, but nonetheless committed to giving a great customer service experience.

Kr
Review №7

After a bit of a mess up and a lot of frustration, Raine at mattress firm fixed EVERYTHING!! She was beyond helpful. Because of Raine and the great customer service, I will always buy our mattresses here. I know first hand they will make sure their customers are satisfied. Thank you Raine!!

Co
Review №8

Great customer service and product knowledge to help us get exactly what we were looking for when shopping for a Stearns and Foster mattress. Will be back for future purchases for sure!

An
Review №9

Our sales associate Raine was MORE than helpful and hospitable. She went above and beyond to make sure we were more than satisfied while still abiding with the current guidelines. Just wanted to say thanks again Raine !

Be
Review №10

My salesperson, Raine, in SW Austin went above and beyond to help me find the “just right” mattress for me, considering my back issues. We discussed options within my budget that would be the best match. Delivery was quick and I have absolutely LOVED having my new mattress and adjustable base.

Ne
Review №11

Brandon was great: personable, knowledgeable, helpful, steered us to correct choice for our RV needs.

La
Review №12

Will made the mattress finding/buying experience very easy and even fun! Grateful for his assistance in making this decision that will truly impact our daily lives. Thanks Will!

Dr
Review №13

We highly recommend Mattress Firm Circle C (78749 our neighborhood store). Ask for Ken. He is knowledgable and with a few questions can easily assist you in your search. He is both professional and friendly. Thank you Ken for providing exceptional customer service!

Pa
Review №14

I recently bought a mattress at Mattress Firm Circle C Ranch. My salesperson was very courteous and knowledgeable about the different styles of mattresses for sale. He was able to answer all my questions about construction, comfort levels, warranties, etc. However there was no pressure to buy. I was pleased with the purchase process and quick delivery and set up scheduling. Very pleasant experience overall.

Br
Review №15

Good selection. Store was clean and we felt safe. Pam was great!

Ja
Review №16

Easy and wonderful experience. Olin is the best, efficient and personable.

Mi
Review №17

When we visited Mattress Firm on Slaughter Ln. today, Ken greeted us with such enthusiasm i was inspired to get excited about what I wanted!!! We tried 3 different Mattress very quickly..his knowledge and smiling eyes and of course his kindness to my parents who were with me and.this left no doubt that wed be purchasing everything on my wishlist. Ken has a wealth of knowledge and was very patient with all our questions. Even with a mask on you could tell when he smiles😷

Le
Review №18

Rain was the perfect salesperson. Informative, helpful, and gave us plenty of space and time to decide what we wanted.

Pa
Review №19

I want to commend Bethany for a fantastic. I started my day calling 10+ mattress retailers to get information on a particular brand and model mattress. Of all the sales people I spoke with, Bethany, BY FAR, was the most knowledgeable and did not withhold information in order to pressure me to come in the store to see the mattress. Her knowledge of mattress products surpassed all the sales people I talked to that day. She was also very informative in ways I could save money in the purchase as well. She listened to what I was looking for and gave me the info I needed to make a solid decision. Thank you Bethany.The delivery of the mattress was equally pleasant as the movers were kind, courteous, and did not waste time. They were extra observant in bringing the mattress in as to not damage anything in the house. One item was not invoiced on the delivery so I stopped by the store to inquire about it. Tim pleasantly assisted me locating the discrepancy and assured me he would go to another store to pick up the item and then notify me when I could come pick it up. Thanks Tim and Bethany for a job well done all the way around.

Br
Review №20

Customer service was excellent our rep was patient, explained everything thoroughly so we had options and was making the best decision for us as the bed was being purchased due to back pain and discomfort. I would recommend to anyone, especially this location!

J
Review №21

ThanksMr FlabioFor help us to buy the perfect mattress, Thanks youJ Santo

To
Review №22

Our salesman, Maleek, was very helpful. The pricing was fair and the delivery was right on time. I would highly recommend Mattress Firm!

Ca
Review №23

Will helped me find the perfect mattress!He was amazing!

Ja
Review №24

Walked into this location after a long and draining morning of work, and had very little energy. The girlfriend wanted to mattress shop, and I said Hey, Im pretty tired and I like new mattresses, so this might all work out.. We walked in to a calm atmosphere and were promptly greeted by the friendliest sales associate, Tim. Without a moments hesitation we were walked through the ins and outs of bed buying, leaving me and the girlie impressed. We not only found the mattress that suited both our needs and budget in less than ten minutes, but I came in feeling tired and left feeling rested. It was overall a well rounded, pleasent experience, and Id definitely recommend for anyone seriously looking for a new sleep slab. 10/10 - Jacob & Kelsi

Ki
Review №25

Bethany, did an exceptional job servicing multiple customers from greeting to explaining product, price, and function; checking on waiting customers, while offering purchasing options and closing multiple sales transactions, including mine. You dont want to loose her talent and affibale personality. I was in the store several hours and she continually reminded me that I was in que.

Ky
Review №26

I was referred to this store by a close friend. I had already been to a handful of other companies around town just to see what was out there. This was the only place that I went in and I wasnt immediately bombarded by a salesman. Allie was really friendly and extremely helpful. I gave her an idea of my budget and what I was looking for. Honestly, for how long I am going to have this bed for is worth every penny. The mattress was derived and set up and everything. I could not be happier.If you want to go somewhere and just have a good conversation about what you want come here. If you want to feel like you are at a used car lot with someone trying to get in your pockets then go to some of the other mattress stores in Austin.

Br
Review №27

Very pleasant sales experience. No pressure to buy. The delivery and haul away fee was a bit expensive, which is reason for only 4 stars instead of 5.

Co
Review №28

Bethany took an incredible amount of time explaining all the mattress options. Clean store. Great help.

Sh
Review №29

Wonderful customer service w/Bethany! No fake smile just Good service!

As
Review №30

We shopped the Circle C Mattress Firm on Slaughter this week, initially just to check out the Purple Mattress in person. We had every intention of buying it online. But, the sales women there were so helpful with detailed info on the product and friendly as we checked out all their mattresses, so we went ahead and purchased our new bed with them! They were even really accommodating in getting it to us ASAP (to avoid another night on an uncomfortable pull out couch) and made sure they got us everything else we needed quickly too. I’d definitely recommend shopping here for your next mattress!

Ke
Review №31

Allison helped us out and was wonderful. We wanted a king size mattress similar to our current queen and she found one that feels just look it for us within minutes. It was below average in cost as well, so you can tell she really cared about getting the right mattress for us instead of just upselling. Ask for her and you wont be disappointed.

Ma
Review №32

I was looking for a twin firm mattress and Mattress Firm met my expectations. Sale associate, O’Rayn, was pretty helpful and I was very satisfied with his service. The delivery went well and it was fast. Everything was perfect. If someone needed a bed, I would recommend to go there.

Al
Review №33

Jennifer was so helpful! I was able to get my order placed in less than five minutes and delivered to my door the same day! Great customer service, definitely recommend this mattress firm.

De
Review №34

We could not be more happy with our experience at this location. We have purchased two mattresses from this location and the customer service has always exceeded my expectations! Taking my three little onesomething in here was a breeze as well they had a play station to keep them entertained.Thank you Jennifer for all your help and going above and beyond in helping me purchase the mattress I really wanted!-Megan & Derek

Na
Review №35

Needed a new mattress for my 6yos bed and another for the trundle bed we bought my 3yo. Allison was excellent in helping the kids find the mattresses they liked. No high pressure sales tactics. I had to go home to measure and make sure the height of the mattresses they selected would work. Came back the next day and bought them. Highly recommend.

Ke
Review №36

We just moved and needed all new beds for the house. We had just bought bunk beds for the kiddos, went to see Allison and her knowledge along with professionalism was so impressive we ended up buying for all three rooms. Anyone in need of a new bed needs to go see Allison!

Ja
Review №37

Actually had fun shopping for a new mattress. I never realized what all went into a mattress. Tim was very knowledgeable and friendly.

Tr
Review №38

Ali does a great job explaining the differences between mattresses. She really listened to my needs and want I want in a mattress. She is there for me and did a great job of answering all of my questions. Thank Ali and mattress firm for my sleep.

De
Review №39

Delivery tomorrow suddenly became delivery in five days. That messed up scheduling other pickups and deliveries so we get to redo them. Yuck!

Er
Review №40

Joe was amazing! It was such an easy process to find my mother in law the perfect bed. :) We will be back!

Te
Review №41

I had been looking at the Purple mattresses online for a while but was nervous about buying without actually checking one out first. Then I read that Mattress Firm started carrying them. Mariana at the Mattress Firm at Circle C Ranch was great! She was very helpful and not pushy at all. She gave us a lot of great information about what to look for depending on our sleeping styles and then left us to relax and try out the two Purple Mattresses with adjustable bases they had set up. We went with the Purple 2 and a Leggett & Platt adjustable base - cant wait to actually get them home!

Ad
Review №42

I went into this Mattress Firm a few weeks ago and was helped by Allison. She was very friendly, incredibly knowledgeable, and she made sure that I found the right mattress for me. I love my new iComfort mattress and I truly havent slept this well in years.Thank you Allison!!

Jo
Review №43

Very nice experience. Jennifer from Virginia was very helpful and made the whole experience very easy. Highly recommended.

An
Review №44

Allison is amazing and helped me get an amazing deal on a bed! Highly recommend using this mattress firm for your mattress needs!:)

Mi
Review №45

Bought our mattress here. Good quality mattress and low pressure sales. Would recommend.

Je
Review №46

Allison was great and and provided excellent customer service, and she helped us find the mattress we were looking for and had us in and out in no time.

Di
Review №47

Quick and easy purchase of our last mattress. Friendly staff. Limited, but decent selection of mattresses.

HO
Review №48

Jennifer and Holly have helped us out with several purchases from Mattress Firm in Circle C, we love their selection of mattresses and pillows, we also purchased a moveable base that is great quality for a great price. We will continue to buy from Holly and Jennifer because they are so friendly and knowledable, and found us our perfect set up.

Mi
Review №49

Allison went above and beyond to help me and my daughter find the perfect mattress for her!

Ja
Review №50

Holly and Jennifer were great...they helped me with my selection, and I have been sleeping great ever since! Thank you

Da
Review №51

Timothy was very knowledgeable and helpful. Great experience!

La
Review №52

Costumer service is great.Jennifer was very nice and helpful!

De
Review №53

Customer service is awesome and professional. They really care about your need for buying the right mattress.

La
Review №54

Jennifer and Allison were very helpful! Great customer service!

St
Review №55

I went in for a guest room mattress set. Jennifer had me in and out in no time, saved me money, and was super friendly. Cant ask for more than that!

Ka
Review №56

Great customer service, friendly and knowledgeable

be
Review №57

ROCKIN IT!

ni
Review №58

Lots of beds to chose from

Ro
Review №59

Alex rocks!

Ka
Review №60

They were really helpful. They took an hour to show us all the different pillows available and let us try them. Once we decided on one they took time to see how quickly they could get it to use. Excellent service!

Information
5 Photos
60 Comments
4.9 Rating
  • Address:5701 W Slaughter Ln Ste A100, Austin, TX 78749, United States
  • Site:http://stores.mattressfirm.com/tx/austin/mattress-stores-austin-tx-7706.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=austin%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 512-687-1485
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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