I love this place due to they always have what u need and there fast at getting u what it was u came for so please come get what u need from this pick and pull u wont be let down I promise

They were able to help with what I needed and thats great. Thank you.

They gave us a good deal for my daughter car part, very nice as well

This place has been a life saver for me through the years . They have always worked with me on price and have even let me exchange parts after i pulled the wrong thing . No other place would do that . Ive been here over 10 times through the years and they have done me right

Alot of good parts good prices alot of walking

This place is amazing. The owner and staff are so welcoming and will go beyond to help you. My car tire started to come off it’s track,They towed it back to there shop free of chargeAnd only charge me 100$ to fix the lug nuts and replace the studs. Honestly I’d give them 10 stars if possible.Thanks for coming to save me and get me back on the road safely. :):):)

I didnt work here long, but long enough to know the crew there worked very hard and did the best they could every single day, six days a week. I sincerely suggest, if you have a part pulled for you, because you dont have the time, that you TIP whoever provided that service.I thank you for giving me the opportunity to work with you all for that short time. And may God Bless you 🙏-Celeste C. Carroll

TOTAL SCAM. I needed to replace my drivers seat for my Nissan Armada. I shopped around for a new one and it ran about $300. I thought it was too much for a seat so I would save money finding a used one at Austin Express Auto Parts. On a Monday afternoon I called and spoke with AK the owner he told me he would get one for me the next day morning @ $140 plus tax $162 CASH up front, slightly wet condition from the outside temperature and no memory, which I didnt need. I went the next day in the morning and he told me to come back since the truck was running late. I returned later that day and he again told me to come back the next day because the truck already came in the morning before they were open. He blatantly lied to me because earlier he told me that they hadnt made their delivery at the time.I returned again 3 days later on Thursday and finally the seat had arrived, they never called me or anything to let me notify me since he already had my money. I noticed that the seat was first a completely different color then what I ordered, it was tanned color not black leather. And secondly it was more then just wet it was badly worn down. I was frustrated because I made multiple trips to the shop only to be given the wrong item. I called AK since he was not in the shop at the time and he told me that I never told him what color of set I wanted, which was a complete lie. And he couldnt justify that this was a badly used seat not just a little wet. I demanded a refund and he told me that there is No refunds, even though his signs clearly state they provide refunds and exchange, this is also stated on the receipt he gave me. He then hung up on me.I didnt want any issues so I was going to pay my mechanic to un-stitch the leather from my seat an replace it with this one. But I realized that before I left his shop I wanted to make sure the seat worked since he wasnt going to issue me a refund and at that point I didnt feel comfortable leaving out of his shop in case the item was broken. He refused to check it and told me that I could go sue him if I wanted and told me to leave his property. At this point I realized I had to call the cops since by now I knew he was running a scam and I just wanted to get my money back. When the officers came they told me there was nothing I could really do other then me take him to civil court since my receipt didnt specify black on it. I dont them that I didnt want to call the 911 and the explained to me that lately theyve been getting calls out to this business.It is now going to cost me nearly the same amount to have the leather replaced from my old seat to this tanned one as buying a NEW seat. Worst of all Im not certain the seat even works. I should have read his reviews before going. My mechanic told me that he also purchased a used engine from him years ago that was bad, he lost nearly $600 from that transaction. YOUVE BEEN WARNED.

Overcharges for parts. Guy at the counter acted like all of his USED parts were brand new. Wanted way too much for hunks of plastic. Go elsewhere for parts.

Didnt have all of what I needed as to be expected in a junk yard, staff was friendly and knowledgeable enough when they finally got around to helping me, only went here as the guy I work for has been doing business with him for decades.

Got a good tier and wheel at a good price

Always helpful, friendly staff.

I called checking to see on the parts i needed for to specific vehicles and was told yes im sure that we have them after walking the entire yard with no rhyme or reason to the scattered mess to find out they just wanted to have you quest and hope for the best they had nothing close to what i inquired of. 1 star for answering the phone go anywhere but there is my advice.

I got a mirror put on here in less than 10 minuets. Although they didn’t have the matching color it was worth the price and time. I would recommend this salvage yard!

Dont do business here,for your own good!

Very helpful and good cheap prices

No Love for these guys whatsoever, this is a Junkyard not a new car dealership people go to save money because of financial issues if you want to get a great red carpet wave and a glass of wine hit the high end people believe me I dont think in any junk yard aint no one getting special recognition you on your own look for your part yank it off the damn thing and done. Ive worked for the owner and hes a cool dude not to mention the boss lady buying lunch when I agreed to skip my lunch break to get the job done. If Im being a smart a** then so be it but aint no Junkyard giving you a warm welcome lol It is what it is and AEAP is not bad whatsoever.

If I could give ZERO I would...I called looking for a part. They told me they had it and I let them know I would be driving almost 2 hours to get there. My exact words were, I am driving from San Antonio. Are you sure you have it?! and they said yes!Drove all the way there, and after 30 minutes, they tell me that they cant find the CAR to take the piece out. THEY COULDNT FIND A CAR THEY HAD IN INVENTORY! 15 minutes later, he comes back to confirm he cant find it.When I asked why they would tell me they had it when I called ahead of time, they said it was an accident.I guess they accidentally misplaced an entire car....

Good place, great employees, provided a good part. Wish the return policy was a bit different, I was able to fix what was wrong with truck. Could not return the part that I purchased. I dont need an exchange or credit. Id likey $40 back.

Called for a part and Mike, the guy working there, said that he had one there and to come take a look at it before it was pulled as it was an unusual part. Went there and saw that it was indeed the right part and paid for it in advance to assure that I got that part. Mike said that they were short handed and that he would call me when he had it removed, most likely the next day. I was good with that as it was LABOR DAY! Mike called me 2 1/2 hours later and said that he had it out. He texted me a picture of the part and it looked great so I pick it up! Couldnt ask for better service at an Auto Salvage yard on a HOLIDAY! Keep up the great work Mike!

Got my part! Took it out myself. Good deal. Nice guys.

You desire to make your free wheel of choice

Incompetant staff. Bring all your own tools and dont ask them to remove anything. More likely to break the part. Also way overpriced.

This place is awesome nice friendly workers. Fast service and nice waiting room.

Great service I needed a radiator fan for a 2000 found one fast there and affordable

Good place for a quick tire change.

The sshitiest customer service known to man! I have been dealing with these people for 3 days now. All I asked for was the driver side headlight and bracket.. Theyve me the passenger side. And many more unsatisfactory details to this story. You would think because they are in the salvage industry they would have knowledge on these things but apparently they are all a bunch of uneducated failed mechanics.

The guys were very friendly and my parts were pulled even in the torrential downpour of rain. Couldnt ask for better service.

Please do not shop here! The owner has no respect for customers. They do not deserve your business!This was the absolute worst experience Ive ever had, ANYWHERE.I called Austin Express Auto Parts on a Saturday at 4:00pm to find a replacement wheel/rim and tire for a Toyota Yaris. I spoke to an employee (I believe named Auggie) who gathered my information and promised hed give me a call back after he searched. After an hour and a half of waiting I had to call again to ask, spoke to the same employee, and he stated they did have the wheel and although they are busy, I could go pick it up as they close at 6:00pm. Since it was already 5:30 at this point, I said I wouldnt keep them there late and I will go when they open the next day.I drove down 20 miles from Parmer Lane, arrived at 9:00am (opening time) on the following day and found they were not open yet, the owner and two other employees casually rolled up about 10 minutes later. I explained my situation and who I spoke to, he stated that the tire guy isnt here, so this other guy is gonna go look. I waited 45 minutes, was not acknowledged or spoken to during this time, but I was under the impression that I was being helped so I was patient. The office was filled with mosquitoes and I had to go out to my car to get bug spray. Since I had to leave for work, I found the owner and let him know I was running out of time, he then went to find the other employee.After the owner found the other employee, they said they actually did not have the wheel/rim and tire. I became confused because I was told on the phone by another employee last night that they did have it and it was set aside. I asked the owner if hed be willing to call Auggie to ask him if he knows where the wheel was placed, but he responded no Im not calling anyone, you can wait or you can go. I had to leave without my replacement wheel, was 30 minutes late to work, and was eaten alive from mosquitoes.TLDR version:I called ahead and was told Id have a wheel waiting for me... I drove 20 miles down from Parmer and when I got there at opening time they werent even open... I had to wait an hour, was bit by mosquitoes, and was told there is no wheel... This business is the worst Ive ever encountered.

Attempted to leave 0 stars. Owner is a slimy prick and thief with no regard for his employees, his business or his customers. God bless his mother.

Good prices no door charge

I used to work for Akram and he kept my last check for 630 $...He buys hot cars and and rips everybody off!!

Called about a part and was told they had it, upon arrival they didnt know what I was talking about, went to check and came back saying inventory was wrong. Drove 30 miles for nothing!

AVOID THIS SCAM LOT AT ALL COST THERE IS A REASON THEY HAVE A LOT OF BROKEN CARSi went to get a carthe salesman drove during test drive, he said all was good on the 97 civic so after filling the paperwork i relised the car was a pos i went right back in after going around the block they said sorry you singed,so i get the car home finally tire leaking air the whole way go to change the tire to the spare and no lock key for the lugs they said sorry go buy oneso now i have to rebuild motor, replace clutch, new wheels and tires, fix the wiring, replace broken inside pieces, and pay for this piece of crapWITCH WAS 1 OF THE ONLY 3 RUNNING CARS ON THE LOTAVOID THIS SCAM LOT AT ALL COST THERE IS A REASON THEY HAVE A LOT OF BROKEN CARS

Bought a motor $600, then paid another $500 to swap it out from my car. Once I started my car the engine was knocking hard, do they not have their engines or transmission tested before they sell it.

Friendly reasonable prices

Everyone should get your parts here!

The help here is poor the answer the phone and leave u on hold never come back to the phone do not shop here very poor service.

Employee Michael gave us the wrong engine for $866. We returned it and we were offered another engine but it was broken during the process of removal. Eventually we were given a full refund by the manager who was very professional but we made a report to the BBB in the meantime. I dont know if Michael still works there.

Over priced used parts, compared to brand new.

If you dont know somebody that works there for a few dollars more you can buy a new part

They sell junk and wont give your money back/store credit- they are thieves!!!

Rip off acrom

Ill give it a two thumbs up for Austin Express Auto..👍👍👍👍👍👍👍👍👍👍👍👍👍

Good and fast

Disrespectful

Loved it

Good

Clip joint

Bad availability and bad service from klamar (worker).

I lost a lot of my time

This store does not have a variety of auto parts, it is not good, it is very difficult against parts ...

I dindt like it at all

Please did not buy anything in this place, you will regret it.

A very good place

Nerd