Huge store, very nice employees!Great experience.
As long as you understand that you only ever shop here if you have a multitude of coupons...its fine.
This is a wonderful place for craf supplies and other items staff are awesome friendly and very helpful.
Super helpful staff and nice selection of crafts/hobby kits.
I havent been here in a long time, but their prices were ridiculous, even the summer items and home decor that was 60 %off.One person in front of me and it was a 15 minute wait. This is around 2:00 pm on a Thursday.Cashiers were not moving and not interested that the line of customers waiting was getting longer.Ive really never seen anything like it.Its been 85 degrees here and they dont have a/c.I almost didnt make it to pay.The woman in front of me told me her hair was wet. We just stood sweating. I was going to leave.Come on... Are you trying to discourage customers? Thats the impression I got.I dont recommend this store and I wont be returning.
Employees has great customer service you cant find that anymore
They have the best selection of fabric and yarn than any other Joanns Ive been to.
While at the store, asked for assistance. Associate Dakota was available to assist with sale signing in paper section. Very helpful, price check, and selection. Please share and recognize her for job well done.By the way, she also was my checkout clerk. Will definitely shop again at this store location.
Clean and organized store. Staff is friendly and helpful, but it is hard to find someone most of the time.Despite COVID-19 this custom framing department is open. The website is supposed to give the location of the stores that have one open. I was only able to find one when I allowed the website to use my location.
Great prices, sales. Great selection. Clean. Friendly.
Im a Quilter! There are all different prints and beautiful colors.
Employees looked at me to have fabric cut and turned and walked away. Then I went to check out with a few other things I needed and the girl at the cash register wiped her nose with her hands and touched the products to scan them. After wiping three times with her hand then grabbing the products I walked out. Absolutely disgusting and very rude employees.
Very helpful. Very clean store.
Sometimes they have some great sales. But, watch out a number of their 50% off items are way over priced to begin with. So, evaluate if its a true good deal.
Although only one employee at cutting table still had great service.
Too many items ONLINE ONLY and then theyre sold out of the good stuff.
Even as a seamstress, materials and stock availability change. If you have time to search through the store, youre at the right place. Unfortunately, JoAnns needs more customer assistance on the floor.
I bought gift cards for a couple of elderly ladies in our church who sew things for children in hospitals and baby sets for preemies. So they can get whatever they want or need. Joanns a great place for so many crafts and projects!! 💖🎄
Fabrics pads for cushions all kinds of crafts kids would love this place.
Dakota provided outstanding customer service! She was professional and personal. Dakota thank you for making my shopping experience awesome!
Great craft store. Always has picture frames in stock.
It took forever to be seated by a hostess with a very dirty mask and shirt on, it took over a 1/2 hour to get my food which was cold and the over easy egg that was supposed to be on top was over hard, they brought me a new egg which was busted on the plate 1/2 the yoke had already been missing from the new egg. The waiter was kind but did not check on me often and his jeans and apron were filthy like the hostesses shirt and mask.
Great store. Nice associates . Need to get back in stock on alot of items though.
Very clean and well stocked. Staff was very friendly. Quinn was friendly at checkout and gave great guest service.
This is one of my absolute favorite stores. I always find everything I need for every craft here! Sewing, crocheting, and even cake decorating tools, they have it all!
They usually have exactly what I need
Great experience, could not have been better. Great staff.
Nice clean and great help
The employees here are AMAZING! I just started to learn how to sew and everyone there has been so helpful. All of the stock in the store is extremely well organized. Looking forward to being able to shop inside of the store (when stores re-open as we wind down from the stay at home order) to find some great fabric for some nice outfits!
Typical big box experience. Lots to choose from but employees are few, if at all. Frustrating audit employees block merchandise. Its clean and organized, and they usually have what i came for. Employees are friendly and helpful at cutting tables/checkouts. 5 stars if they had more staff available. I do recommend you shop there just prepare yourself for waiting in line.
The store was very large and well-stocked, I really loved their selection. The gal who cut my fabric was very friendly and helpful. She helped me to get a 20% coupon on my phone. I was greeted by several associates who all offered assistance.
Joann fabric was fabulous, the cashier Lisa T especially sweet helped me alot.Love this store.❤❤
It was ok didnt find what I wanted
Great experience! Found everything I needed. The customers and staff are helpful with sewing questions. Lots of great sskes!
Great service. Check out was a bit slow today.
Got stamped? Get stamped with lots of creative ideas... Very helpful staff for a wanderer. Thanks a bunch!
Stock has definitely dropped in recent years. Wasnt very easy to find what I was looking for.
Nice staff and clean store
My favorite place
I love this place.
Staff was so helpful. I found all the things I had been shopping for.
My husband wanted to go, which was funny. But I was glad we went. We received awesome customer service.
A little pricey but good coupons
Very helpful at the register and quick service.
Pretty put together. Staff is helpful.
Yarn is always gone. Not a big selection either
Great store, nice help. Canalways find what I need.
I opened the door to my artistic ability. Joannes feeds me the tools i need
Helpful staff and great sales prices
Very good store. Always have loved Joann frabics.
Joanns has everything you need for sewing and crafts. The employees are friendly and helpful. They carry lots and lots of fleece fabric and a fair selection of apparel and home decorating fabrics. If you cant find what you want in the store, You can definitely find it online.
Placed a curbside pickup order, a week ago and still have not heard anything regarding the order. Called several times and no answer. Thanks for keeping your customers in the loop, I will never buy or order from this store ever! So unacceptable, youre advertising curbside? Were? When? At least this stire could have let the customers know!
Couldnt find what i was looking for, plaster figures to paint. But i do love the selection of painting with diamond kits. The staff was very friendly and helpful. Also like that they had a wheelchair in decent condition to use in the store.
I like this place, always great deals and they take competitor coupons.
Didnt find what I was looking for, but Ill be back a find something comparable
Love the place, never disapointed.
Hannah (at the cutting counter) is the BEST! She helped me on two occasions find the extra curtain fabric I needed at other Joann stores - which in both cases required a lot of patience and perseverance, but she did it! She is knowledgeable, very helpful, and personable! This store (and those of us who shop there) are blessed Hannah is there!UPDATE: When I returned to pick-up my fabric, the Ohio store had sent damaged goods, so Shayna went to work for me. She found another bolt of the same fabric (which took two different days of contacting another store to confirm & ship), then patiently helped me sort out the billing for all my purchases. Shayna spent a lot of time and energy to see that my purchase was successful and satisfactory - but it was obviously her normal attitude towards her customers. Again - an amazing staff!
Awesome selection. I swear you could stay all day and not see everything. Terrible long line with one cashier.
Found a good selection of fabric that was proceed reasonable. Helpful staff at the counter. Ended up coming back for some more fabric for another project.
Well stocked, friendly staff and clean store.
I like their ideas and the help is great there. My only complaint would be the high prices. They had a really good sale going on at the time, but the items we were purchasing should have started out at the price they were already on sale for. Other than that, its a good place to get ideas for crafts with the kiddos
Got some 2 foam to make water inlet filter. They have all sorts in there.
Vary sweet employees
Fast lines at this store
They are open until 9pm so they are getting my craft business. Nice to see some stores have gone back to there normal hours.
You know youre in the right store when the cashier helps you make use of all the coupons and discounts available! Yes, maybe youre prepared to make the purchase anyway. The coupons and discounts are supposed to bring you in. It hurts nothing to give them to you once youre already in. Honestly, it gave me such a good feeling that the cashier was so kind, I WILL go back to that store! And always over the other chain store who didnt.
Great store, with lots of items to choose from.
This is a big Joanns!
The store has a large variety of different arts and crafts products and more. But I thought with such a large selection and the bulk amount of yarn the prices would be lower. But I actually found some of the exact same yarns $3 to $4 less at a store with much smaller yarn department.
Cashier was rude....did not accommodate coupon use...will not go to Chesterfield again
They were very nice and polite and helpful
So glad to see the store back open. Customer service is still the best.
They have a lot of good deals going on, as usual. The employees are friendly and the store is clean. I never have enough money to spend on everything I want to buy. Other than that, I have no complaints. Im glad they are close to me ( like most of the neighboring stores and restaurants). They halve a good selection of merchandise .
Always fun to shop there for crafts
There is always a line at the register. Seems to be short-staffed. Love their products and deals, however!
Great. Supportive and helpful staff.
Even with everyone picking up a crafting hobby during the pandemic, Joann always seems to have what we need.
Great store.
Curb side pick up was awful.
I was greeted inside the door by a friendly, cheerful lady who handed me a list of classes and activities then directed towards the items I was looking for. There was also a very short wait in the checkout line!
Very helpful
I come here all the times and never had a bad experience. The people are friendly and very helpful. I love this Joann store. You guys are great. There is always always great deals and I just love saving money. The store is clean and tidy too.
Great, friendly staff... REALLY. They help so much at check out with the coupon frenzy. They take the time you need st the cutting counter and theyre happy to CK. Prices for you.Good selection of fabrics kept neat.
They are VERY helpful!! Not only in where everything is located but how to do something.... & what you need to complete your project ..they are my first stop for direction & information on just about any craft..🥰
Knowledgeable Employees. They really take time to assist even the most challenging consumer. All with a smile.
They have everything here for crafts, sewing, cricut and stenciling.
First time going to this store and they had everything I needed for my candle project.
Needs mobile checkout carts. Line was to the back of the store. Wait time was 25 minutes.
Very nice fabric store with a large variety of yarn, which is primarily what I was there for. A little overpriced for my taste, but I am a new knitter, so I could be wrong. Much better for yarn than any other craft store in the area.
Grand as useally ☺️
This Johann Fabfrics is a well organized and staffed with helpful employees. Run better than most.
Love me some joannes!!!! Love crafting and making things...now if only I had the time and energy like I use to (oh and money)
My daughter and I love the store. The girls up front are fun and helpful
I moved from NC and I have to say that the JoAnns in Michigan takes the cake.
Very helpful, they stayed late to help me cut fabric and worked with me to get the perfect material.