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Ben & Jerry’s
312 North Highland Avenue Northeast Suite B, Atlanta, GA 30307, United States
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Ben & Jerry’s
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R
Review №1

Extra flavours plus all the standard favourites. How can you go wrong? Awesome service - but make sure you come with plenty of room, the serving sizes are kinda big and the waffle cones come usually dipped with extra crazy flavours. Sorbet also available if youre looking for something a little lighter.

Je
Review №2

Great customer service, they closed early due to the lack of employees but the young lady that was working yesterday afternoon was kind enough to open the doors back up and serve us after she saw how sad my Goddaughter was. Thank you, you really made her day.

Ba
Review №3

Non dairy sundae that was the perfect balance of a decadent brownie and non dairy ice cream topped with hot fudge and whipped cream which also comes in non dairy!! Yummy!! 😋

Er
Review №4

Its not always the fastest service but I assure you its worth it! I love the non dairy chocolate chip with almond milk whip cream. The store itself is clean and theres a ton of options!

Ka
Review №5

Staff is super friendly! Ice cream is delish! I just wish the scoops were a little larger for the price you pay.

Ni
Review №6

I’m leaving this review to highlight my experience at Ben & Jerry’s in Inman Park. Malik was literally the best. He was personable, literal definition of great customer service. If you’re ever in the area/city. Please stop by and see him. Made our night.

Ch
Review №7

They have some new vegan flavors here. They are delicious and I love the message behind one of them. This location is ok, make sure you clarify what you want because they have misheard a large and provided a small. Staff is mostly unengaged, but its just a few scoops of phenomenal ice cream. I dont go there for the bedside manner 🤷🏾‍♀️

Ce
Review №8

It was good, the flavors are amazing. Im from New England so Im very familiar with Ben and Jerrys. The flavors were amazing but the consistency was a little too soft for my liking on two of the three scoops that I purchased. I wil give them another try because I truly love their ice cream. There isnt plenty of parking but you can sit outside and enjoy your ice cream.

Ca
Review №9

The ice cream is MEH and shopping here just felt like a mistake. The staff doesn’t seem to know what they’re doing either. One of them even had AirPods in while serving you, so you have to yell to be heard. I hated that this was my experience and I’m never returning. If you need great ice cream with great service, go to Jenis.

Sa
Review №10

I’ve been wanting to try the nondairy options and finally made it in the night before last. There was a line out the door, but staff were moving it along and were super helpful. Definitely worth the line! The best nondairy ice cream available, more selection than in the grocery stores.

Wi
Review №11

Our Catering Service at ATL5 was awesome! The cream was great and the music was nice! Thanks guys!

Le
Review №12

Ezra and Q are awesome! So sweet. And they have awesome vegan options

Al
Review №13

I always enjoy this places !

Br
Review №14

Not enforcing Atlantas indoor mask order! Just took my two children who are not old enough for the vaccine yet and while we waited for our treats wearing our masks, at least 7 customers over the age of 12 walked in without masks plus one staff member wearing her mask below her nose. 👎👎

Sa
Review №15

Malik was very helpful and very nice! Thank you so much it made my day!!!

Ka
Review №16

Great service at the catering. The berry berry extraordinary sorbet flavor was delicious and creamy.

Yo
Review №17

I visited the Ben & Jerry’s in Highland Hills (Atlanta). Peter was the only representative there. Even with long lanes he was handling business. For that alone, I’ll be back. Peter needs a raise!Thanks Peter for GREAT SERVICE and great attitude.

Jo
Review №18

A week after discovering Ben & Jerrys in Boston, my kids were still talking about it. Figured I shluld surprise them with a visit to our only store here in Atlanta. The secrets blown! #coolpoints #girldad

R
Review №19

Visited Atlanta with family and popped into the Inman Park Ben & Jerry’s. We had 9 people with us. Amber was amazing - made suggestions for ice creams based on what we wanted, made each sundae and milkshake perfectly and got us out VERY quickly ! Kudos to Amber for wonderful customer service !!!

St
Review №20

Stopped in to grab some ice cream and Manny was super helpful. Let us know all the best flavors and made some great suggestions! 10/10 would recommend this location and Manny’s killer service!

ra
Review №21

Q is The Best ‼️‼️‼️ Love this location HIGHLY RECOMMEND

Jo
Review №22

Both Peter and Myles were attentive and collaborative in handling our complex three-generation family order on May 26, 2021 at about 9:30 pm. It was clearly a mentor-trainee situation where they worked together with respect for each others efforts and attention to us as customers!

Ka
Review №23

The guys were very eager and excited to serve me and oh so sweet! Thank you for stopping by with ice cream today!!

Ra
Review №24

Disappointing. I ordered delivery from here last night. It was packaged nicely, but it tasted like freezer burn. I ordered two of the puppy ice creams, and only received one. It did come sealed, and the dogs enjoyed it.

Jo
Review №25

Shoutsout to Q and Ezra for working SOOO hard and making my ice cream delicious :)

Ra
Review №26

Great location in Inman park when you walk around here. The place could use a bit of enhancement and curb appeal.

Xa
Review №27

I love this Ben and Jerrys ! Its a great spot for the iman park community and their impact is GREAT throughout the atlanta area. They support all kind of initiatives from education to voter registration.

Ch
Review №28

Amber was great! We came in for some non-dairy options, and she was very helpful, knowledgeable, and friendly. The ice cream was delicious too!

Za
Review №29

Went for ice cream at 6:30pm. Waited 5 mins with no one behind counter. Person emerged from back and asked if I had decided what I wanted, cup or cone and to pick two flavors. I selected, she just put my stuff in a cup. Never asked for toppings. I asked if she would add some and she used my spoon from the ice cream already to dig in the two toppings. Lid on one broken and landed on counter top. Politely handed it back to her. Had two pieces of Oreo on ice cream. Counter top covered in trash, loose toppings, napkins and sticky everywhere. Just felt gross. Really loved this place when it was taken care of.

As
Review №30

Delicious ice cream with fun flavors! The worker was really nice as well.

Gu
Review №31

Our familys pit stop after enjoying the park.

Sa
Review №32

Love this location on the corner of Elizabeth and Highland! Miles was a great help. We are vegan and he helped us find exactly what we’d like!

Ch
Review №33

This location always has amazingly friendly staff, and all the flavors I could hope to see. I’ve been here a few times and have never been disappointed! The pints are a little more expensive than a grocery store, but the service and experience is worth it!

Is
Review №34

I went into this location to get a milkshake and it was empty with only one woman working there. She was so rude and acted like I got on her nerve when I was nothing but kind.. just a little indecisive and it’s hard to hear through the mask. Even when I left she didn’t even look up. She put the milkshake next to the register, checked me out..didn’t even look up not once, not even a “have a good day” nothing. Piss poor customer service. The milkshake is great though.

Se
Review №35

This has to be one of the worst places for people who hate ice cream. Me and my sister tried the non-dairy option and it was perfect. Were definitely coming back again

la
Review №36

Love the service but we went today 5/30 and found a long hair in our ice cream. I ate mine but my fiancé had to pass as his had the hair hurried inside his cup of ice cream.

Ta
Review №37

Erin was absolutely amazing helping our littlest food critic get his perfect ice cream cone situation handled. Above and beyond is an understatement. Thank you again for saving the day, Erin!

Pa
Review №38

Clean, friendly, nicely located and a good selection of flavors including multiple vegan options

su
Review №39

Hello my name is Nico I work for Morehouse Health care, your company catered smoothies to us on Friday. This was my first time having your smoothies they were awesome the Mango lemonade. So Saturday I decided I would like another so I googled the nearest store and GPS it 312 Highland the customer service was awesome especially Erin the cashier they were all out of the Mango lemonade do to our big order on Friday. Erin suggested the berry smoothie which was good also thanks... keep up the good customer service. I visited this establishment on Sunday May 2nd this would be my second visit, looking forthe Mango lemonade which you never have can you please stock up.... I would like to say thanks to Miles for the good customer service. Please stock up on the Mango. I visited the establishment on yesterday and was able to get my Mango lemonade smoothie, I would like to thank Erin and Ann Marie the General manager for such outstanding customer service they really took care of me..I also mentioned that the straws were not good, because they would not last long drinking my smoothie I had to ask for several. Iunderstand why you are using them but they are not good when drinking a beverages keep up the good work 😁😁

Eb
Review №40

LOVE LOVE LOVE their strawberry cheesecake ice-cream & milk & cookies ❤️ I always get a scoop of each 🥰

Da
Review №41

Friendly, Covid safe environment. Lots of great flavors and a nice sweet girl that served my big family with patience and who got our orders quickly.

ga
Review №42

Nasty people with nasty attitude.. i went in for a pickup order and was told to stand in the corner .. waited for a long time ..there were three people working but none of them helped me .. they were so rude .. i dont know whey they are hired if they don’t want to work ..at the end i had to leave without my order ..never going back to this store ..i hope owner or the management hire better employees who are willing to work and treat customers with respect

SW
Review №43

The young lady that served me is absolutely Awesome! The ice cream is delicious! I must say, This location has it together.

Sa
Review №44

Service was slow. Place was clean. Way over priced. Two waffle cones with double scoops...$17

Jo
Review №45

The custom cake this location made for our daughter was exactly what she hoped for! She couldnt wait to add her own decorations 🐼🎂

Le
Review №46

Amber was so helpful and suggested awesome flavors! Love me some B&J!

Ce
Review №47

I love the atmosphere. The ice cream is always amazing and Alexa was very pleasant!!

Ci
Review №48

What could be negative about a scoop of B&J ice cream? Other than needing more... 😂 Staff was friendly, will go again.

Je
Review №49

Ezra and Q were so helpful!

Ao
Review №50

Erin did such a great job with explaining all the menu items and taking care of my needs!

Wa
Review №51

Very friendly customer service. When you go in they will fix your order on the spot so the ice cream does not melt. Places also to for social distancing to sit and enjoy your Ben & Jerrys.

Ra
Review №52

Great service and great ice cream!!

Ja
Review №53

There was 5 people in line and it took almost 45 mins to get our ice cream. Bafflingly slow :(

Ka
Review №54

Great ice cream and great customer service!

sh
Review №55

Did not have the Change the Whirled flavor, nor did they know when they would get it. Much disappointed. Would not visit again with high expectations.Edit: I have updated my review (from 2/5) based on their response here. Still upset they dont know when itll be available, but really pleased with the transparency and communication!

da
Review №56

Malik is a awesome dude!

La
Review №57

Great ice cream, Amber was very friendly and helpful!

Ma
Review №58

Love that we have a Ben and Jerrys in the heart of Atlanta. Me and my kids love to come here. Friendly and professional staff, and ice cream and waffle cones are the best.

Pa
Review №59

Lauren was super helpful and kind! Great location and service :)

Sh
Review №60

Ice was good.

Ti
Review №61

Thank you for carrying non dairy options, having online ordering and designated parking spots in front of the building. All of that made my experience great.

Sa
Review №62

Its like the ice cream is made of happiness

Re
Review №63

Customer service is terrible. Lady at the counter had no idea what she was doing. I asked for an ice cream cake and she said she would attend the next customer before writing the message on the cake. We waited for the next 20-30 minutes while she attended the next FIVE CUSTOMERS instead of the one she promised. Then, after all that, she said that she couldn’t write on the cake. 30 minutes of waiting for NO REASON AT ALL. I don’t even know why you are working there if you aren’t trained in all aspect of your job. Absolute waste of my time. I will NEVER come to this place ever again.

Be
Review №64

Thank you for the experience trying the cheesecake Ice cream waffle cone

Ty
Review №65

Lauren from the front desk is literally amazing she needs a pay raise !! The other lady whos a lot fatter is so much more meaner

Pa
Review №66

I will be bringing friends next time. This place has an awesome atmosphere. Like a restaurant in Washington I liked.

Ka
Review №67

Been at three different Ben & Jerry’s from Nashville to Atlanta and never had this issue. I went in to purchase an unopened brand new sealed pint of non-dairy ice-cream from their freezer that is not a flavor they have to purchase by the scoop. I asked if they would scoop it in to a wafflecone and she absolutely refused. She said I can give u a cone and you can scoop it in yourself. I said I am not from here and don’t have a scoop. She didn’t care. Four other locations and not an issue, and they were more than excited to help. Such a bummer when it’s hard to find a good non-dairy ice cream experience.

Ke
Review №68

Shoutout to Peter, he treated me right. I will be back

Mw
Review №69

I love B&J just disappointed the only nuts they have for toppings are peanuts...

Ca
Review №70

Delicious ice cream. Lots of flavors. Missing our small neighborhood ice cream shop. This one feels so corporate. As much as their mission is to lighten their footprint on the planet, they sell a lot of plastic and you cant get a cone without the paper wrapping. Also, theres no bike parking even though its right off the BeltLine.

Al
Review №71

This is the best ice cream out right now. I buy at least 1 a day. (You welcome) lol. This is one, i had to share because usually when I buy one and it doesnt have that many cookies or cheesecake in it so I had to personally take a picture because this one has so many cookies its unbelievable thank you Ben & Jerrys lol. My fav cheesecake with cookie and cream

Te
Review №72

Worker was alone and was trying to take orders, scoop ice cream, and monitor how many people came in to the store! Hire extra help!

El
Review №73

Amber in inman park is fabulous!

p
Review №74

I got the brownie sundae, it was okay. I cant say it was worth almost $9 though.

Fa
Review №75

Great ice cream and so glad the finally opened one in my area!! Definitely worth the trip!! Open late!

Ji
Review №76

Young lady that was working there was real nice and professional.She picked the best ice cream for my granddaughter.

me
Review №77

Service was so slow, the employees seemed as if they didn’t want to be there.

Fa
Review №78

Great ice cream and location. Need way B&J’s in Georgia!!

Ge
Review №79

We walked in at 10:12 pm on Saturday 2/22 and the people working yelled at us that they were closed and we had to leave. When we told them the hours online say they are open until 11pm the yelled at us again saying, “We’re closed, BYE, have a good night!!” It was in a rude and condescending tone. What’s more is the door was open and they had a line of people they were still serving. Had a down the worst experience I’ve ever had at this establishment. I hope the people working are taught a lesson in customer service. They lost me forever as a customer. I will never go again after this despicable experience! Would give 0 stars if possible.

Ad
Review №80

They do not update Grubhub. Waited an hour to be told they did not have either ice cream I ordered.

ga
Review №81

Cute location with good service!

Sh
Review №82

I’m and Uber delivery driver. Whoever the woman was closing the night on 6/1/2020 is BEYOND rude. She completely ignored every single person that approached the door. Not even the slightest bit of acknowledgement. I understand your store may be closed, but it’s also not our fault that the system is still allowing people to send in order. I was disgusted by the blatant idgaf attitude towards everyone that was simply letting her know they have an order to pick up. Definitely something to work on.

A
Review №83

Great ice cream!

Ce
Review №84

Their customer service is always amazing

La
Review №85

Excellent customer service complimented with delicious ice cream. Recommend to all.

St
Review №86

I came in to the location today. I was assisted by a a nice young lady Alexa. The ingredients were fresh and the environment was friendly and clean. I highly recommend this location.

Da
Review №87

Loved the service and they had a very comprehensive selection, more than usual.

Mi
Review №88

Closed 30 minutes early for some reason

Ba
Review №89

Thank you mannie for your excellent customer service. Your kindness is very appreciated and we love you and will come back! 😊

Ka
Review №90

Mannie was amazing I can’t have regular dairy and he offered the chocolate chip cookie dough almond milk version WHOLE TEAM IS GREAT AND NICE THANK YOU GUYS

Co
Review №91

Great service from Mattie from California and delicious ice cream - had pints available to go as well!

Se
Review №92

Prime conditions to just chill and rest. It was super hot out, and I felt like eating some ice cream. Small community, so I recognized some people. It was a homely experience.

Sc
Review №93

I love this Ben and Jerry’s! I come here all the time since I work in the neighborhood, and Mannie is always so nice and helpful!

E.
Review №94

My dog legit loves this place and so do I because ice cream is proof Satan really does want us to have joy here on this planet. The 7 layer bar ice cream is honestly the best thing ever.

Di
Review №95

I love this place I drive all the way from Conyers to get the ice cream . My only disappointment is they never have the quart containers, so I have to buy four pints which I hate doing . Can you please get some quart containers so I don’t have to come every week

Sh
Review №96

Lets be honest, its un-American to dislike Ben & Jerrys ice cream. And they are a highly respectable business to boot.

Br
Review №97

Great customer Service Erin

De
Review №98

Mannie did an amazing job assisting me and my family and applying my coupon even tho it required me to print it

Sh
Review №99

Mannie was so polite and patient with my pickiness will definitely return because of him

Po
Review №100

Erin was so nice and helpful

Information
100 Photos
100 Comments
4.5 Rating
  • Address:312 North Highland Avenue Northeast Suite B, Atlanta, GA 30307, United States
  • Site:https://benjerry.com/atlanta-inmanpark
  • Phone:+1 678-974-8495
Categories
  • Candy store
  • Bakery
  • Ice cream shop
  • Caterer
Working hours
  • Monday:1–10PM
  • Tuesday:1–11PM
  • Wednesday:1–11PM
  • Thursday:1–10PM
  • Friday:1–10PM
  • Saturday:1–10PM
  • Sunday:1–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Great dessert:Yes
  • Identifies as Black-owned:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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