Excellent drop off handlers and great front area sales staff. I dropped off my things and saw an item I collected! It was meant to be.

Enormous Goodwill always has treasures to be found. Make sure you make time to find your golden prize. It is just a very large Goodwill.I am grateful to the wise manager who removed Marty from this store. Marty was always harassing customers and looked like he had a bad case of shingles hiding under his filthy mask. Apparently, he has been spotted at the Weaverville location where his temperament is being suppressed by the sweet old ladies who rightfully scold him for being a micro-tyrant.Kudos to the manager who knew what to do with this guy! Thank you, Goodwill, for the many fine treasures. We will keep bringing our stuff.

Great store w good clothing options. Furniture selection could be better.

They have awesome employees, meeting them made my life better.

First time to a by the pound. Went on a good day. Not too crowded so I wasnt overwhelmed. You search through bins semi sorted &...well, buy by the lb. Found some great stuff. Not for eveyone but we had fun.

At this location there is a goodwill retail store and a goodwill outlet. The outlet is great place to find a deal, while the retail side has a top quality gently used clothing and shoes. Nice selection of art work.

I understand that the current mandate says masks are required but everyone seems to overlook the spot that states the exceptions. I have severe CoPD and cannot wear a mask. After being in there about 20 minutes I was approached and told I had to wear a mask or I couldnt shop in there. I informed her of my CoPD and she said I still had to wear a mask. I can prove it and that doesnt matter. One more store on the list that I will not return to.2.3 .Exceptions. This Executive Order does not require Face Coverings for-and a Face Coveringdoes not need to be worn by-a worker or Guest who:a. Should not wear a Face Covering due to any medical or behavioral condition ordisability (including, but not limited to. any person who has trouble breathing,

Store is a mess. Broken items on shelves. The bins full of trash and smells really bad. The store itself smells moldy.

The store off of Patten Road in Asheville, NC is not worth your time. The STAFF is completely hateful, doesnt want customers in the store. One black lady at the books said dont you see me working as I looked at the books. I walked away and then some white girl didnt know the states rules on things. This store is rude, unhelpful, and Im expressing that you find a Goodwill somewhere else expect the one off of Patten Road off exit 44 in Asheville, NC.

I love going to Goodwill And finding things that I have been wanting but just dont want to spend that much money for. I go to the outlet a lot and so the stuff at Goodwill is even reduced more its by weight.The one negative thing I could say is that theres a gentleman thats always working there and he yells. Hell yell and tell people you got to put your mask 😷on your face cover your mouth and nose.I understand that this is the rule but I do not believe that he needs to yell . When he could just go up to the person and politely tell him in a normal voice of your mouth and nose with your mask or you will have to leave.Goodwill is supposed to be training people for gainful employment. I think they probably need to go back and look at a few and say okay lets back up and try our manners.So if you ever go to the outlet and that mans yelling you cant say I didnt warn you.🤕

Went to the part where you can purchase items by the pound. Found exactly what I was looking for-a blow dryer! And it was 52¢

Pricing is outrageous giving the fact that goodwills merchandise is 💯% no charge for them. I can understand they have to charge something so to make any profit and pay the help but of all the junk in there Ive never seen anything priced less than$1 and that being for something that should be given away. And these transfer trailers sitting here and there if you know someone you can get anything you want for nothing, I however cant even buy of of them. I know that goodwill has a great cause and Im not trying to knock them too bad. But my phone continues to ask for my review so Im giving in with hopes of being heard. Oh and before I forget the clothing could stand to be half of what its priced at and still theyd be the ones coming out to the good.. the only way I shop goodwill anymore is the outlet I cant afford the store🥺

#grateful I have been a part of the Asheville Community for over 25 years Im always so impressed by how organized this Goodwill store is they always process everything accordingly ready to move it out the door today we were able to find some awesome storage containers we will definitely be back when they are selling stuff by the pound you have the best employees keep up the good job

Love this place .Only thing is some people need to show respect to others

Your pretty standard Goodwill experience; lots and lots of unorganized junk with the occasional AwEsOmE treasure.The layout of this location is cooler than most; its some sort of hub as it has a Retail Store, a Bulk/Buy By The Pound Store and a fairly massive vocational training and Job Source facility all in one complex so you get a small hint of architectural pizzazz as opposed to the traditional strip mall unit that has been gutted then filled with stuff on broken, secondhand shelving with NO attempt at decorum or visual appeal.The bulk store experience is not going to be for everyone... I can picture my mother, for example, being totally disgusted by the whole thing as it is literally 9X4 troughs of ... even the word stuff isnt vague enough to capture the randomness and lack of order or concern for the integrity the items but you will understand when you see it. As close as you can get to stealing as far as prices go. Sometimes as low as 25 or even 15 cents per pound of clothing sonic you are looking for rock bottom prices with an equally valued shopping experience this is your place!

I always find something good at Goodwill this time it was a really squishy Dumbo hes so soft and squishy love Goodwill

The employees there are very pleasant and hard working. Prices on somethings are a bit questionable but the finds were decent. They had some nice stuff I look forward to decorating my new apartment with.

A few employees are exceptionally nice & always pleasent to me but theres one lady I encountered this evening that made me leave at 7:53 when I always get there around 7:30. Then this woman acts like that she needs to be working somewhere else.

The employees working in this store were extreemly rude from the moment we entered till the moment we left. They sell most items there for $1.49 per pound. So they have good prices and alot to choose from but everything they have is in these hige bins that you have to dig through while their rude employees stand around and scream at you about the face mask not covering your nose properly then they turn to other customers and fellow employees commenting on your ignorance and innabilty to wear a face mask correctly! Someone should let them know of their ignorance as well by letting them know that certain people are not requires by law to wear face masks do to respiratory problems and other medical conditions. They had no carts to put anything in I was purchasing and i was not able to find anything i actually came in the store for. If i could make their rating a negative 5 thats what it would be. A dirty unorganized store with rude employees. BOO TO YOU GOODWILL.

First time at an outlet and I loved it. My life is forever changed. When I sit back a think about all the money I spent on goodwill retail I want to punch myself. SAME BUILDING SAME DAY outlet vs retail and I thats not the actual count from the outlet smh 😩😫🤦🏾‍♀️

Goodwill has started to discriminate against men who enter their establishment by refusing access for men with a bag of some sort. Its ok for females to walk in the store with large bags but not a man. I ride the bus and have to carry my essentials in a backpack. Im well dressed and not a thief, but Goodwill seems to think all makes are. Shame on you Goodwill. I hope someone will sue you for sexual discriminatory practices.

It wasnt crowded as usual. With everything thats occurred the past year, I welcome space to shop. My anxiety didnt act up, so Im glad I could actually shop around and finish comfortably.

Always a great time and employees are wonderful

Always find good deals on just about anything in the storeThe store clerks are always very friendly and helpful

This is the hugest Goodwill empire Ive ever seen! It is well organized and packed with finds! I made friends with an older gentleman as we waited for our people on the sale sofas. He says its the one his wife likes best as well. I met her as well, she seems like an experienced thrifted. You should trust us.

Big store, ok selection. Smells pretty weird

Large, well organized store. Very friendly staff at checkout.

Ive been to this goodwill soooo many times. they always have new stuff and its so big! so many great finds.

I sooo loved this outlet store Actually came back again the next day even though I live an hour away All Goodwill stores should be like this one

This Goodwill openly discriminates against people with medical conditions who are legally exempt from the mask mandate. They create a scene and allow other customers to harass the victims of their discriminatory policies.

Support a good cause, help the environment and combat climate change, and save significant $. Hard to do better

The masks dont do anything wont return until they want to treat people like humans we are not supposed to wear masks

Its my absolute favorite goodwill and Ive been to lots. I always find good stuff... love love love it!!!

Prices are too high for used stuff but what you pay here you can go by brand new and they give no discounts

I was very happy to see the employees enforcing the statewide mask mandate. It made me feel safe and respected

This is actually Seans wife but I absolutely love shopping at goodwill on patton

Ok

Always always always come home with a bargain or an unusual find. Patience is required. Employees friendly and a good turnover of merchandise. A must visit if you are a thrifter!

The retail store had some good finds. Some of the prices seemed a little higher than I expected, but was still able to purchase a couple of small items. All of the employees were very nice, but, not very knowledgeable about specific items which can usually be found at any Goodwill (ie. Metal bedframes).The Outlet store was confusing, disorganized, and depressing. No items were marked with prices and when I enquired, I was told that everything was sold by the pound. Huge bins of merchandise were full of mixed items that didnt appear to be clean. Shoppers were digging through the bins in what appeared to be a desparate search for items genuinely needed.I left feeling grateful for what I do have.On the way out I passed an elderly gentleman admiring a pair of leather shoes that he seemed proud to have found.

This is my favorite Goodwill! I always find something cool here.

The warehouse is amazing, I have gotten some great deals and I like exploring. The prices are fair but not great. Personally the games are always cheap which is great as someone who buys a lot of them. The one downfall is the customer service on both the warehouse side and in the store. On more than one occasion I have came in and had to ask multiple people for an answer. The last time I was in one person who was wearing a vest said “I don’t work here” and continued to work and then went to the back room. I then asked someone who was stocking books if the could help me and the pointed to the direction. I had to insist that they showed me the sign and even then they did not support me in finding the price. It wasn’t until my third person did I get an answer to my question.Overall I would say about 7/10 times it’s a good experience; but the times that it is not - it can be very frustrating.

So much fun! Friendly staff.

The best goodwill around tbh. Great employees and always a good selection

Love it. Great finds. Good price to

Amazing place wonderful people and the employees in the outlet center are very understanding. Overall great

Great prices for good stuff

The prices were high but I was able to find some bargens.the people were great.

The outlet side where you weigh the merchandise, has some very rude workers.Ive never been to a store where the employees are constantly yelling at the customers.They have a few drama queens working there.And if your mask slips off your nose more than 5 seconds they will scream at you

This is a great place to shop, except for the Asheville City Police Department always camping across the street, running a speed trap. Seriously??? Go fight some real crime. Maybe Goodwill can do something about this, so their customers don’t feel intimidated to come shop.

Nice clean store. Most of the items here are clothes.Goodwill is a private for profit corporation. It provides jobs and training to its employees. It also provides inexpensive items to people who could not otherwise afford them. Donations help keep their costs down and they seem to pass this lower cost in the form of low prices for what they sell.They are able to organize their store in a professional manner and keep it neat and clean.

Great place to find clothes, or other items.

I went to the Goodwill Clearance portion of the store in Asheville yesterday and was holding my sleeping 1 year old son and a worker told me I had to wear a mask to come in so I go to my car and get one and go in. Then I am approached by another worker saying if my son doesn’t wear a mask I can’t be in there! He’s ONE. Children under two are not supposed to wear masks and it makes no since that he has to wear a mask to look at a bunch of stuff in bins but you can go to the other Retail side And not have to wear one at all!

In case you havent heard, Goodwill is so much more than a clothing store. I love shopping at goodwill to find great (gently used) items to fill my wardrobe and home, but did you also know about the great things they are doing in the local community? What a great mission they have to equip other with the training and skills they need to better themselves for the workforce! and the hard work they do to connect employers to job seekers is truly non-profit and so beneficial to Western NC communities they support.

Amazing

Great, whole Fam got lots of great stuff

Well staffed and a wide variety of goods.

Every now and then you can find a good deal here and the clothes are consistently priced and they usually have some decent clothes but on most of the stuff they want outrageous prices. I remember coming in one time and I found a vase that I liked it would look good in the house they wanted $5 for it and I thought well thats a pretty good bargain I flipped it over and it had a Dollar General sticker on it that said $3.

I normally have a great time shopping and buying things at this Goodwill but today I return something that I overpaid for and the manager who was supposed to be professional gave me an attitude and rolled her eyes.. Youd think theyd put better people in leadership roles.

If youre okay with supporting a company that funds Corrections Corporation of America (a really horrible private prison company) then go ahead and shop here. Or if youre cool with it being a place where only ten cents on the dollar that is donated actually goes to the good causes they support. Dont have any thoughts you are contributing to a good cause because its a facade.The prices are mediocre and often are more expensive than buying new or buying online because whoever prices thinks stuff is worth more than it is.That said if you can find good deals, but mostly if its stuff the pricing person clearly had no clue what it is.

Todays talk (Oct 5, 2017) was excellent. The number of contributors to harness the complete demographic of the population was exceptional. The start of the conversation was robust and lively, may social interaction continue and foster a more inter generational dialogue. My assessment A+, I will return for more cooperation and togetherness.

Used to love shopping at goodwill but recently after new management they are pricing items more like a department store than thrift store.( Items you got free I might add). Paying a little extra for an items that are really high end is one thing but paying close to new purchase price is another. All the while still charging the normal price, ( shirts 3.99, shoes 4.29 etc.. for items that are unwearable, destroyed, and or filthy . Now anything worth buying is a “ special Find” and is close to retail price even though it’s used. . The programs they support are wonderful for the community but they need to remember that a lot of low income families, homeless, thrifter, etc.. have come to rely on you for a place they can get items they normally couldn’t afford to purchase retail. The only people who can afford to buy the “ special finds” which is pretty much anything decent now, are the people who can afford to buy it at retail but enjoy bargain hunting. As for the employees at goodwill, most of the people are fantastic couldn’t ask for better. Of course there’s always a few grumps wherever you go. Goodwill remember you are not belk, target or eBay.... you are GOODWILL. Those of you who donate items and itemize on your taxes can claim a lot more for your donated items. Before you calculated “ thrift shop “ pricing on items donated cause they are reselling many items close to what you paid for them.

The underwear had a few stains but overall great wear out of them! Only 2.50 for a pair! Great deal, I will definitely be getting more stuff there in the future!

Way to expsive for what they sell Shure you may find a good deal more than likely you wont. This is far from a non profit

I got a microwave for $12!!

For serious thrift shoppers ONLY! Wear your gloves get over the smell! Get ready for treasure hunting!

Always seem to find what I need for just a few dollars

Store is a mess. Anything good is over priced. Someone got it in their head that if a product came from Target, then its worth almost as much as Target sold it for. Woman actually showed me a T on the tag when I complained about paying $10 for a tiny throw pillow, said it had come from Target. Like, ok, Ill just go to Target and get it for the same price, or cheaper.Constantly disappointed by quality of goods, and management attitude.Will NOT go to this location again. Will NOT recommend.FYI just because it originally came from Target does not make it worth any more than anything else. Youre a thrift store, not a Target outlet.

My clients need cheap computers and I sometimes find good deals at Goodwill. Found a great deal this time on an i5 laptop. It is a larger store and the selection on everything seems good.

Its okay... Ive been several times and havent found anything, and Im a pro. The store is cluttered, and the lines run down past several shelves, so you cant look at the computers, for example, when there is a line. This store is in need of an interior cleanup and revamp. The parking lot is large, but usually full and busy. With the proper management, the inside could match the quality of many other Goodwill locations I have been to in other states.

Best, largest, with huge selection with great prices. This time I found huge bags of ribbons and yarns. 6 or 8 rolls in each bag prices $2$3$4 each all new. Lots of new stuff

Prices were high and most of the stuff was damaged.

If your looking for that hard to find Christmas decoration or that hard to find VHS this is the place to go! The store is super clean and organized! My only negative is the parking lot is hard to get out of because people dont know how to move over on patton.

A bit crowded, but for good reason. The retail half sells things according to ticket prices, while the outlet sells unsorted items based on weight. Quick, cheap, and easy

This is the most expensive Goodwill Ive ever been to. Several items I have found there cost the same or MORE than what I payed for them NEW. Especially the toys and electronics section... Seriously over rated and out-dated tech that could be found better quality, cheaper, and with a better return policy on eBay.

Its ight

The experience I had at this Goodwill today was terrible. I found a rug that didn’t have a clear price on it, so I requested assistance from one of the associates. A woman came from the back and priced the rug at $25. I proceeded up front to check out and I was told that the price tag was incorrect (after I had just had it priced by a Goodwill associate). So, I was then told to follow the cashier to the back and point out the women who priced the rug. One of the managers then comes and tells me that the rug is actually $100. Personally, $100 is way too expensive for a rug that was in pretty used condition.. I believe since it was a mistake on their part, they could have let me have the original price I was given. Just saying..

Very good staff friendly and helpful

Only go there to occasionally seek out something obscure. Computer prices are ridiculous, and they have a ton so youd think theyd be less, selling systems worth $75 max for $150. Lots of other items are overpriced too. Plus they get it all for free. I dont trust this company, they make too much money to be a charity.

Fun..

Actually a pretty good store by Goodwill standards. Its pretty clean. Things are reasonably well organized, and the staff are quick.

Goodwill is a great place the look around for bargains

Been going to Goodwill for years since they first open help me get to jobs and the career center is the bomb theyre super respectful and helpful to All Peoples purchase from retail side and and wholesale side by the pound love Goodwill such a blessing for all thank you so much

Go to the bins. Spend 2 hours and 5 dollars on a giant bag on clothes. Never wear any of them. Still happy. Asheville afternoon.

I know businesses need to make money. I also know that used products should not be sold for more than new. Thats exactly what goodwill does. Makes sure to check online before you buy. You just might find it new for cheaper.

I love Goodwill! Just wanted that first since the rest of my review will not be positive. They are a great charity and typically have well maintained stores and reasonably priced used goods. This location however has constantly been a disappointment as they have crazy high prices and most of the merchandise is damaged beyond repair. In addition, there are numerous locked cabinets containing merchandise such as video games, electronics, and other higher end goods. This presents a problem for a shopper when it is quite difficult to find an employee on a weekend, much less one with the proper key. Shame, since on many occasions I have spotted something I was keen to purchase only to be thwarted by an impenetrable glass barrier.

Great place to get your treasures! The customer service is great...better than the Hendersonville Rd. store near Earth Fare and Ingles!

One of the better goodwills around.

Way over priced for a Goodwill. Found a used egg cooker thing for the microwave...price tag was 30..yes 30 dollars! I thought to myself surely this was a mistake, so I asked an associate if the price was accurate...yep 30.00!!!!

Donate to the Salvation Army so your donation can actually be used for people in need.

Went to the outlet the 1.75 a pound bins I found ugg boots in my size 3 banana Republic dress shirts and toys 4 my kids left for 30 bucks.awesome!

Tried to donate a dresser and was told they didnt want it. Cant touch anything was what we were told yet the 2 other drop off location were willing to help but did not have the room. So very glad charities can pick and choose

The prices are great, but the layout is a little crazy and there is always a huge line.

Great Store! Always clean and organized! Staff Always Very helpful and NIce!

I shop here for the bin side of the store, or more commonly known as “buy by the pound.” I just wish employees would pick out items that are actual trash. I.e. random pieces of paper, wet items, urine smelling clothes

Its a Goodwill.

I & mom only all times goodwill store buy things. Loved buy stuff & clothes & etc. 💜 Thats amazing huge store.

Ive got awesome deals on so many things here. clothing, furniture, toys, books. even computers! all slightly used, of course

The recent influx of department store discards has brought the quality of the place down, but the outlet center is still great to look through.

Its absurd to me that a Goodwill sees it appropriate to charge $65 for barstools and $13 for curtains which have no mate. Dont shop here, folks...theres no Good Will here.

Big Good Will...need I say more?