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DFW Auto Mall
2438 W Division St, Arlington, TX 76012, United States
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DFW Auto Mall
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Ta
Review №1

I WENT TO DFW AUTO MILL to purchase a car for my daughter who needed a car to drive back to college, and the people there were great!! MR AJ the owner was so patient with her, and very up front with me. Him and his staff worked feverishly to make sure my daughter drove away with a very nice dependable car in her price range!! To say I was very pleased is an understatement!!! I think I will be back when I’m ready to purchase my next vehicle!! THANK YOU DFW AUTO MILL

Vi
Review №2

Awesome place to buy a vehicle. I was recommended to speak with a young gentleman name Andrew. Thanks to him Im riding in my dream car.

Ro
Review №3

Although I was blessed to have a car fall in my lap that better fit our my requirements and expectations and I wasn’t able to close with DFW Auto Mill this time around, I need to write a review for those guys. I was ready to buy from them today until the other vehicle surfaced late last night. After talking with quite a few of the car brokers around Division in Arlington I honestly have to say that the folks at DFW Auto Mill were the most professional toward me with some of the best options to get a deal done geared for the buyer and not just thinking of their benefit on each vehicle.Great job Andrew.

Fa
Review №4

I bought a 2013 Audi A6 and absolutely love it. Very friendly and helpful staff. defiantly will come back when in need of a second vehicle. 5 stars for sure. Thank You AJ

Cl
Review №5

Love doing business with this family. I bought my car 1 year ago and is still running strong. Every time I see them to make a payment I leave there in a better mood. Thank you AJ keep up the good work.

Sa
Review №6

I bought a car recently there and I love the whole process was easy and fast. The owner is very nice and professional. I would definitely recommend this dealership to my friends and family.

Yv
Review №7

My salesmen was Andrew Trevino, he was very kind and answered my questions. He was very patient as well! I definitely recommend this lot and request Andrew as your salesmen! He will get a nice car that fits your budget!

Be
Review №8

Go se Andrew! Awesome service and friendly staff! The best in the game! Thanks for all your help Andrew

Ch
Review №9

Go see Rayman at DFW AUTO MILL they have the best used cars. I purchased a BMW I’m so happy with it. AJ the owner gave me a great deal. Thanks guys. Will definitely recommend.

Sh
Review №10

AJ and staff are very professional and polite! Purchased a Nissan Frontier from them and it rides GREAT! Perfect for my College Student!

Wi
Review №11

Raymond recommended a great Lexus for me and got me approved with a reasonable payment. Thank you Raymond for the easy experience and the great car.

Om
Review №12

Bought a really nice Toyota RAV4! Worked with Andrew, no pressure, answered all my questions. I really appreciated the dealership working my credit union. Overall a positive 5 star 🌟 experience!

Gi
Review №13

Best place ever! So kind and very comfortable to talk to! Will definitely recommend to family and friends!

My
Review №14

All I can say is, if your looking for a used car go see AJ. VERY PROFESSIONAL, EASY TO WORK WITH. AWSOME BUYING EXPERIENCE. HIGHLY RECOMMENDED.

Ja
Review №15

I was helped out by Andrew, very patient with me and beyond helpful! Definitely recommending this place to friends and family!

Ha
Review №16

GO see AJ at DFW Auto Mill he made the process so easy and made me feel comfortable throughout my entire auto purchase highly recommend 10/10

Ed
Review №17

I had a great experience today buying a 2009 Toyota Corolla. The staff were great and Andrew was amazing. He lifted me and my scooter to get me in the door and was a great salesman. Great experience

Gi
Review №18

Purchased a vehicle today - Was a quick & smooth process.Go see AJ and Andrew, theyll get you taken care of, you wont be disappointed! 🙂

Li
Review №19

Excellent service AJ was great. I love my new buick. Highly recommend this dealership.

De
Review №20

Aj and his team are great, awesome experience from start to finish. Had my car for 3 months and we will be back for more.

ar
Review №21

ALMA WAS GREAT. EXCELLENT SERVICE. I LIVE MY NEW TRUCK.

Dy
Review №22

Wonderful experience with this dealership! Everyone there was very respectful and cheerful! Found a car I liked online and called to get some more info and the phone call was very informative and the man I spoke with, AJ, was very polite and professional and continued his professionalism when I came in person. Car was great and I bought! Definitely recommend buying from DFW auto Mill!!!!!

Ty
Review №23

I purchased a 2007 Honda accord EX from here and Raymond is who sold it to me. I had been watching the vehicle since July and finally came home from my deployment and I got a plane ticket to come there and get it. The pictures didnt do the car its justice it is very clean both inside and out. I came from North Carolina to buy it because of the low miles it had was 78k for a 2007. I drove through Arkansas and Tennessee to make it back home because hurricane Laura was coming. I drove the 16 hour drive straight just stopping for gas and the car responded tremendously well I drove through rain day night fog rough roads. Then I had to take my brother to college in New York I had to drive to Virginia to get him and then we drove to New York and then I drove back to North Carolina the car is phenomenal and the service Raymond provided me was top tier. I am extremely happy with my car.

Zi
Review №24

Thank you so much AJ!!! As returning customers we appreciate everything and will return again!

Am
Review №25

Nicest cars out there. You have my word. They are the best.

Pe
Review №26

Good people. Positive experience both pre sale and post sale. I appreciated the no BS approach. Out of the gate was given a very reasonable out the door price. At no time did I feel pressured and overall I felt the way I always hope these transactions would be, fair minded and mutually respected. I got a fantastic car and I’ll be sending my friends and family over to these guys without hesitation. I’m glad I lucked into finding this dealership.

Ty
Review №27

AJ and his team were great. I was looking for something safe, reliable, low mileage, SUV, and affordable.They had multiple options that were all great. To be diligent, I asked if I could take the vehicle for an inspection at a dealership nearby and AJ was very accommodating.The inspection showed the vehicle had no problems at all, which was great. We ended up with a great deal, and a vehicle that I’m confident will keep my family safe.

Ni
Review №28

Good staff workers and good customer service I bought an SUV in good condition.. They will help to get you in an car you deserve..Im thankful n blessed to have my SUV..

Jo
Review №29

Dfw auto mill definitely will recommend, Ask for AJ he will hook you up!

mo
Review №30

Excellent service, great cars, good prices. Most definitely will recommend. Thanks AJ

Mi
Review №31

Best people to deal with. Get your vehicle from here, you will not regret it.

Sa
Review №32

Ive worked with AJ for years now. Always great customer service. Thanks AJ.

Da
Review №33

I love this place. This is where I bought my first car. Go see AJ he will not disappoint you.

Le
Review №34

AJ was excellent. Loved the vehicle that we bought!

Ja
Review №35

Best place to buy your next car or truck. I have friends that had a great experience here too. AL & staff are experienced & knowledgeable.

Aj
Review №36

Really good people to work. Highly recommend

De
Review №37

Bought my bmw from them, very professional and highly recommended.

Zy
Review №38

Aj is an awesome guy I can tell you that, he helped me out a numerous of times great company absolutely love it here thanks AJ 10/10 recommended

Pe
Review №39

Very happy with my vehicle. Thank you dfw auto mill

Do
Review №40

Excellent service and I bought a car from them and it runs great. A. J. is a awesome sales person.

Kr
Review №41

The guy named Andrew is very nice .. And very understanding

Ro
Review №42

We just Bought a car Dfw auto mall A.J is a very nice guy

Br
Review №43

DFW Auto Mill’s cars are 2nd to to none. Thank you for making this process smooth and easy.

Su
Review №44

These people are super nice and will work with you

Jo
Review №45

Aj is the MANN!!!! GREAT CAR, GREAT CONDITION, GREAT PRICE, with excellent CUSTOMER SERVICE VIP CARS MAN !!!! Id recommend this dealership to anyone looking for a new ride!!💯

FA
Review №46

Nice cars, excellent service. Will recommend.

Mo
Review №47

This is where I got my daughter’s first car and it’s perfect. Never had an issue whatsoever. Was greeted and comforted upon our arrival. Staff was extremely nice and friendly. Lobby and show room were really clean and organized. The dealer is honest and willing to help to ensure your satisfaction. This is the go to place if you wanna get a car and this is where I’ll be buying all of my cars in the future. Thanks DFW Auto Mall!

jo
Review №48

These guys are the best. I should have written sooner. Very honest (as it seems to me), they dont go back and forth with lets make a deal. They price their cars at a good rate and stick with it. Side note, the hood release was missing from the car I that I eventually purchased. They said they had one on order.... when I did purchase the car, they had it installed YAY. Anyway, about 5 months later it came off. I took it up there (even though I knew there wasnt a warranty), I talked to the salesman (he remembered me!) And he fixed it with no charge to me. So go here for a honest deal and experience!

Je
Review №49

I purchased a 2013 Prius V two I was assured the only problem with car the was a simple $500 part thought I was getting a really good deal went to get the minor part repaired find out the Engine, Battery and Hybrid system needed more in repairs than what I paid for the vehicle around 8000$ needed for repairs I only paid 7500$ for the vehicle dont trust this scrap yard

Ri
Review №50

Raymond and the team where great and put me in a great car

Ma
Review №51

AJ and his team work with my son and I in finding his first vehicle. I appreciate AJs efforts in working with my family. Thank you AJ and team!

Za
Review №52

I purchased my first car here, the guys are great. Would recommend!

Br
Review №53

These guys have good product that is fairly priced. They dont really negotiate which in my opinion is a positive. Had a check engine light a few hours after buying my vehicle. They found the problem and fixed it at no cost.Good company solid company to work with.

Ar
Review №54

I dealt with AJ he gave aa good deal on a 2004 Toyota carry they have really nice cars at a good price.....

Re
Review №55

Looking for a reasonably priced vehicle. The customer service was great, check them out.

Ma
Review №56

Great service. The car I purchased was in excellent as promised. The owner AJ allowed me to take it for presale inspection. He was very confident that it would check perfect. Sure enough my mechanic said for the year model he has never seen a vehicle in the good of condition. I drove 3hrs and it was worth every mile. Highly recommend this dealership. Ask for AJ he knows his inventory and as very honest.Thank you AJI will tell all my friends and family about you.Once my son is old enough to drive you will be seeing me again i primes.If I could give 10 stars I would.

Xa
Review №57

After looking everywhere, literally all over DFW from dealerships to private sellers. I found DFW Auto Mall on cars.com and they had carfax available and a ton of vehicles in my price range. I called and spoke to the sales rep there who was courteous and seemed presently happy to answer any questions I had about the vehicle I was interested in. After visiting and closing on the deal I had a dilemma of finding a ride back to pick up the SUV. The sales team was willing to meet me on their closed day (Sunday) to let me pick up the vehicle. I feel confident I made a great purchase and would recommend this dealership to anyone who is in search of a used, well maintained vehicle. Thanks again DFW Auto Mall!

Za
Review №58

Well ran with great customer service easy and fast free oil changes with a great options

Ch
Review №59

I recently purchased an out of state pt cruiser convertible from this place . They assured me the vehicle was in excellent mechss as Novak shape J left Arlington and headed back home 6 hours away The car made it an hour and it overheated and I’m yet to get to the bottom of it, Also the front bumper was glued together abc fell apart right away I would not recommend this place as an honest take care of their customers kind of place

Ab
Review №60

I purchased a car from dfw auto mill last most month and that car is perfect and no problems at all.If you want a car ask A.J. He’ll get it done for you!!

CL
Review №61

Bought the nicest charger from aj 🤟

M
Review №62

Friendliest and most professional staff. Highly recommend

as
Review №63

AWESOME prices with great reliable affordable cars!

Bu
Review №64

A J.easy to do business with, go and see him is great.

Da
Review №65

Great business, they have really nice cars and the staff is really kool. Shout out to my car salesman Andrew, he got me in the vehicle I wanted, a buick enclave! Thanks DFW Auto Mall

Aj
Review №66

Excellent service. Will do business again in the near future

Ta
Review №67

Go see AJ hell hook you up

R
Review №68

Highly recommend buying your car from here! Already purchased 2 vehicles from DFW auto mall and am extremely satisfied. Neither cars had any issues. The sales man is very helpful and has great customer service.

om
Review №69

Fast easy and friendly. Go to AJ!

An
Review №70

BUYER BEWARE!! This place will do the bare minimum to get a vehicle sold. I contacted this office to get a third row vehicle. It took me three phone calls and finally a visit in person to actually see the vehicle. When I arrived I was prepared to purchase with cash on the spot. However I was told the vehicle still needed an oil pressure sensor replaced and it wouldnt be ready until the next day. I dont hear from the office until Tuesday which is 4 days after I came into their office. When I did come into the office the lady at the desk was complaining about her fellow Associates taking vacation and she her having to work alone for a couple of weeks. This was while the porter was being used to find keys and three other customers were trying to be helped by one person.The day I came in to purchase I asked if they reported to the credit bureaus and was told yes. I provided my social on a piece of paper that is not in my paperwork. Today I made my second payment and was told they dont know when theyre going to be set up to report.To be clear I am a mechanic with an associates degree from TCC and have been working on vehicles since 2002. Whomever did the inspection deleted the codes for it to pass. As soon as I put 30 miles on the vehicle I received the codes that are below. Basically I either have to replace all the O2 sensors and the catalytic converter or come up with a multistep solution. This is on top of having to replace all four corners brake pads and rotors as the rear brake pads had no material on them and were cutting into the rotors after 2 days of driving it. Also not working are the rights rear view mirror the rear glass is supposed to rotate down but did not until I adjusted the track and is now working. Lastly the automatic lock system is damaged or broken and the part is no longer available from Toyota. This is a long with the driver side key tumbler not working; it will not turn left or right. The work performed already would have total over $1,500 if I had it done at a shop and not by myself.Had I paid cash this would have been fine. However I was talked into doing 12 months same as cash with interest so that I could boost my credit. However it does not seem this is going to happen. Im left with a $1,200 service contract fee and they also charged me $70 for a spare key.Please be aware that when you purchased from here they want you to purchase cash. And they want you to go away as quickly as possible because there is no telling what is wrong with a vehicle.

Pe
Review №71

Friendly, quick to help and serve.

Lo
Review №72

I bought my very first car here a few weeks ago and had a very good experience. Raymond was super nice, down to earth and very patient which made the whole experience really chill. I got my dodge caravan for a very reasonable price. Thank you guys!! I

Ol
Review №73

DFW Auto, great people to buy a vehicle from. This 3rd car I have purchased. Recommend them!

mo
Review №74

Bought a car from them about 3 weeks ago, no problems so far, no issues of any type, great customer service when entered the lot, great choices of automobiles, will definitely recommend to any one looking for used cars!

Bl
Review №75

Happy with the product they could do better with customer service

ci
Review №76

Awesome service!Really nice vehicles!

No
Review №77

Went in to buy a car not expecting much, but was completely shocked. As soon as I stepped foot on the lot a salesman approached me and asked if I needed any help I informed him I had came to look at the Mercedes they had advertised he immediately proceeded to show me where the car is and brought the key and pulled out the car for me to get a better look. The car was absolutely beautiful, it was very well taken care of and the engine was smooth. We went on a test drive, and the car drove as if it were brand new. After that, they were very easy to talk to about pricing and were negotiable on the price. They even offered me coffee and water and snacks while I was in the office. The paper work took around 30min. By far the best car buying experience. I’ll be sure to refer everyone to this dealership. THANK YOU DFW AUTO MALL

Ma
Review №78

❤️🙌🏽They are so kind. Helpful & the best customer service ! I definitely recommend this dealership

Ev
Review №79

My husband just purchased a 2018 Dodge Journey on July 25 and upon us returning to Louisiana later that same day, we heard a scrubbing sound on the right front side of the bumper. On Tuesday we took the vehicle to a Dodge dealership to be checked. Only to find out that this vehicle has been in an wreck, we were told that it had no prior reports. These people will do and say anything to sale a vehicle. Come to find out that the vehicle we purchased needs over $6,000 worth of work. These people are untrustworthy and liars!!!! We called about the noise we heard and they tried to blame it on us. Dont trust them or buy anything off the lot!!!!!

Sa
Review №80

Best service.

Br
Review №81

Nice cars for sure. These guys are great to work with.

No
Review №82

Great place to get a car. People down there are very respectful and will help anyway they can.

Br
Review №83

Bought an 07 infinity from Raymond and Andrew, runs like a dream and was treated like family.

AD
Review №84

They was willing to work with me and gave me a sweet deal on my 2014 Expedition .. Thank guys..

An
Review №85

Bought my lady a PT cruiser from here runs amazing affordable payments and easy pay off option! thanks guys and gals at DFW auto mall!!

rj
Review №86

Cynthia and the owner bent over backwards to present me with a 2010 Honda in great shape. They performed the requested tire rotation, free of charge, detailed it again, and since the front & back floor mats were missing, they installed brand new floor mats, also free of charge. One word of caution about price: the owner is an extremely adept haggler. Dont expect too much of a discount from the asking price, so do your homework and be aware of wholesale and retail NADA data.But all in all, I bought an excellent car in great shape from AJs, and I am very, very satisfied with it.

M
Review №87

Excellent service

Sh
Review №88

They are an amazing group of people very helpful and a pleasure to be around thank you DFW Auto!!!!

Iy
Review №89

Very nice

Je
Review №90

When you pull up the website it says God Bless AJs nice cars. I am a witness he does. He has blessed the lot, the people that work for AJs and the customers. I have purchased cars at numerous lots in my lifetime but never have I ever had a group of people help me like this group. Christina is an angel. She goes above and beyond to help and she keeps you informed. She also tries to minimize the costs. I had some issues with my car and even though they dont have to help they did. Turns out there were recalls on it. The repairs cost me nothing. I love this place. Cant wait to buy another car from them.

Mr
Review №91

After several calls to arrange a visit to AJs, I traveled from out of state to Dallas. Was initially met by Christina for an inspection and a test drive of the vehicle.The vehicle was presented as advertised and I was completely satisfied that it was indeed in excellent condition.I spoke to Ronnie and made an offer, which was accepted.We proceeded to the office and met Matilda, to complete the paperwork and take possession.Once completed, I was handed the keys and departed. The entire process was stress free and accomplished in short order.Christina and Matilda are excellent representatives of AJs Nice Cars. Personable, professional, and knowledgeable best describe these two employees.I highly recommend AJs be considered when shopping for a quality pre-owned automobile...Ill be back, and look forward to working with Christina and Matilda in the future...5 Stars!!!

Ja
Review №92

Don’t waist your time. This place sells cars that will have you in a bind. My girlfriend brought a car here and the car wasn’t even registered in her name. It was still registered in the last owners name. They ended up putting fake paper tags on. Which later a police officer pulls the tags off leaving her with no tags. They do not do business ethically.

Ki
Review №93

Bought a car. Nice place to buy a vehicle. Negotiable down payment. Easy monthly payments. In house car & tire care. AWESOME staff.

Sa
Review №94

I bought a 2007 infinity g35 was a good for a good price worked with me on their 0% interest in house finance . great people and very supportive

Di
Review №95

Super nice people ... We drove all the way from Oklahoma and had a great experience . They were willing to work around some obstacles and we drove an awesome Chevy Avalanche back home that same day. They are family owned which means they have an extra vested interest in great customer service. Its the family name thats at stake... We are very happy with the whole experience and highly recommend you visit if you are looking for a nice ride. EVERYONE in that office made us feel at home ...

Ty
Review №96

My wife was dying to own a Range Rover and wed been all over Dallas trying to find a good deal on one.William at AJs worked his ass off to get us in a beautiful 06. He shook down lenders. He followed up. Then he finally helped us work a same as cash deal with the owner.He stayed late. He was super thorough. He was super professional.My wife loves her Range Rover and Im ecstatic that the search is over!Thanks William for everything you did to service us. Ill be recommending all my friends who are looking for a car.

St
Review №97

We found a car on their website and drove 130 miles to see it. It was just as advertised, great condition, drove nice and the price made it a great deal. It wasnt a hassle talking to them, the check out was quick and easy (we paid cash), and the staff was friendly. We would definitely consider purchasing from them again.

J
Review №98

Purchased a vehicle and brakes had to be replaced next day. New brake pads may have been changed but not sure if they took the time to resurface the rotors because now when you brake from more than 35 miles an hour, the steering wheel shakes. I had to replace two tires because they only replaced two themselves. I understand they are sold as is but they should at least be inspected before placing on the lot. Just because the engine runs doesnt mean its safe for your customers. Im not sure about buying here again or recommending to someone. Some of these other posts are correct, the attitude of the staff does change. Rather than keep going back I decided to just fix the issues myself. I find it odd that the owner only replies to positive feed back quite more than negative. This just confirms that either the complaints are valid and they dont care to address them or, they just dont care. I hope that changes.

Be
Review №99

I bought a 2011 BMW and it is in excellent condition. The ladies in the office are very kind and go outta there way to help you. I would send any of my friends and family here. Great service! looking forward to buying one more from them!

Ly
Review №100

Sold my daughter a car .Only to find out that very week there are major safety issues that were not disclosed. We have been calling them all week and no one will answer the phone . I am currently contacting the Texas Attorney General as well as NBC 5 news. Make it right.

Information
24 Photos
100 Comments
3.3 Rating
  • Address:2438 W Division St, Arlington, TX 76012, United States
  • Site:http://dfwauto.com/
  • Phone:+1 817-543-2088
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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