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North Texas Collision Center North Arlington
1220 Corporate Dr E, Arlington, TX 76006, United States
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North Texas Collision Center North Arlington
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Sa
Review №1

My car little red mercedes in an accident. They made her look brand new again. Service friendly, receptionist was nice, even allowed me to bring my dog in the waiting area. Prompt and very polite. I would recommend them any day. Thank you North Texas Collision Center.

Au
Review №2

I just picked up my vehicle this morning. I used them through Geico Insurance and I’m EXTREMELY SATISFIED with their service. From customer service to the quality work they put into repairing my vehicle. I’ll be using them any time I need a service they provide. Great people! Great work!

La
Review №3

Greeted with smiles. The whole staff was very professional. Nice facility. I was constantly updated on the progress of my vehicle. Car looks great, drives even better. I would definitely recommend North Texas Collision Center to anyone I know.

Am
Review №4

I actually thought this place might be doing something shady to have all these 5 star reviews but they actually earned them. No they didnt ask me to write a review! I just really really enjoyed how quickly I was able to be seen. I loved Dr. Story! I loved how flexible they were with appointments. The entire staff if friendly and laid back. It is the kind of office where you can tell people like to work there so they make you feel relaxed which is good for a chiropractor! They also were very knowledgeable and took a lot of time to explain everything they were doing to me and were very safe. I would reccomend everyone go here. If you get in an accident even a small one it is better to get checked out than have problems later on!

Fe
Review №5

Courteous & Professional Service. Highly recommended

Ch
Review №6

They were friendly helpful and informative. A great job was provided on my 2020 4runner

Ni
Review №7

I was very pleased with their professional service & timelines. Will be keeping their information on hand if I need their services in the future.Will absolutely recommend them to family/friends.

Mi
Review №8

North Texas Collision, is awesome! The building is clean. The owner and staff are friendly, christian and professional. I felt like family when I left my car and a friend and brother when I picked it up. I highly recommend N TEXAS COLLISION CENTER!

Li
Review №9

Had high reviews when I looked them up.! After filling out information and talking to a employee about an estimate was never notified or contacted. Must not need my business. Not interested now...If you say your going to contact someone with in 24 hours,at least have the courtesy to have someone call! Thats all.

Da
Review №10

Did great job on all my vehicles that have been in there.

Mi
Review №11

These guys were great and helped take a bad situation and make it better. They communicated the whole time with updates even through snowmageddon2021. I highly recommend them. My car looks great!

Ca
Review №12

We have used North Texas Collision multiple times and refer them to everyone we know. We recently had a 2013 Dodge Charger entirely repainted and it turned out awesome. Job was done in the time we were told and at the price we were quoted. Would highly recommend North Texas Collision.

Da
Review №13

Keep me informed all the time thru the process and worked with me when finished to get my wifes truck back went over what they did detailing what was done. Both times I had the wifes Ram 1500 in their shop twice . Even delivered the truck to my work and picked up and returned the rental for me. Listened to my wifes concerns that I relayed to them. Great job Guys and Gals hopefully I can get my Caddy in for a paint job soon, as it needs one.i want a glossy shine on it like the wifes Ram thanks to them. Would recommend these guys for all your vehicles needs after an accident or just because. They make it like its fresh off the showroom floor, and guaranteed as long as you own it.

De
Review №14

We had made a mistake and went to another repair shop first. We then found out about NTX collision. We had our car transferred there. What a 360 from another shop! They we quick, super effective, extremely helpful. It was such a stress free experience. They went above and beyond my expectations. Our repairs looked flawless! The car was completed on time with text updates. And everyone that worked with us was extremely knowledgeable and friendly. Would highly recommend.

Li
Review №15

Excellent Service! They handled everything with the insurance company and kept me well informed throughout the whole process. I am completely satisfied. My car looks better than it did before. I will be recommending North Texas to everyone. Thank you, I really appreciate it.

Tr
Review №16

These guys do good work and there service is awesome 🙂 definitely recommend.

Ro
Review №17

Such sweet and professional people. Way to go.

Gr
Review №18

Fast and did a good job

W.
Review №19

Excellent service. Friendly staff, provided updates twice a week and delivered my car to me at work. Exceptional service and I was very impressed.

Tu
Review №20

Very Professional and the work was good.

ch
Review №21

Came in for an estimate during the pandemic. The associate, was quick, and helpful. She emailed me my estimate quickly and called to check up a few days later. We will be bringing our car in for repairs.

Ja
Review №22

Nice staff and quick service. I was there 7 minutes literally for an estimate!

T
Review №23

Got a side mirror replaced by this location today. They located a refurbished one and replaced it in what must have been 10 minutes, which was about 10 minutes less than the estimated time. Costs were straightforward and reasonable, and the staff was very courteous and helpful. I would highly recommend this place.

Jo
Review №24

Fast friendly service. Provided regular updates on status and return time of vehicle. Nice work.

Ma
Review №25

Excellent work! I had a time crunch and even with this pandemic holding up parts they were able to get my car back to me. Very customer focused as they kept me well informed the whole time

Jo
Review №26

I have been to several different Collision repair shops such as service king and small shops in the area and none were comparable to the customer service I was provided at North Texas Collision. They gave exceptional service from the time I walked in for an estimate until my car repairs were complete they were there the entire time! I would highly recommend to family and friends! I will be going back to this shop for future collision repairs!

Me
Review №27

Great service, very personable, text us the entire time during the repairs to give us updates, delivered the car when done. Highly recommended.

te
Review №28

Best service ever. Young ladies at the front desk were amazing and super friendly. Repairs done were top notch. Will highly recommend them to everyone I know that needs collision repairs. Very nice experience!!!!!

Ni
Review №29

These people really take pride in what they do. Impressed the heck out of me in every way. Professional staff from the shop all the way up to the office.

Ra
Review №30

Casey is so helpful, he fixed my baby

Do
Review №31

Great service and Im so satisfied with the results. Looks like new

Ad
Review №32

WOW.... WHAT AN EXPERIENCE. The receptionist Marlisa was exceptional. So sweet. The process was smooth and the quality is great. I have referred a few people already!

Ma
Review №33

Great folks! Quality work! They’ve fixed several cars for us. If you need a trustworthy body shop look no further!

Th
Review №34

Love this place very good work my car was hit twice both time were T bones hits, they made my car look new and even delivered my car to me

Ke
Review №35

North Texas Collision Center is BY FAR the best body shop in the metroplex! My husbands 3 week old car suffered about 8k in hail damage, mine suffered just over 5k in damage. They did an incredible job on our repairs and we were good as new! I highly recommend these guys for hail damage and car wrecks!!

Na
Review №36

North Texas Collision has an amazing staff! All were friendly and professional. Liked being kept informed on the progress of my vehicle.

Mi
Review №37

Great service. Kept me informed and worked with enterprise so I didn’t have to.

Ja
Review №38

On time deliver, at the quoted amount and youd never know it was painted. Well done.

Me
Review №39

I had the best experience with them! Very friendly staff and they had my car done way earlier than expected! Even dropped my car off at my job for me.

Da
Review №40

They really take care of your AutoRepair.

Ca
Review №41

Fast quick service saved me $. If i need anything related to paint and body ill be back.

Je
Review №42

Great customer service! Great communication! Very prompt!

Mr
Review №43

Staff was very helpful and professional, service was great, car repair was outstanding.

Er
Review №44

Everyone has been so helpful and informative through this whole process. I recommend anyone to try them for any auto collision repairs needed...

Da
Review №45

Great repair for my car!

Do
Review №46

They do a great job! Very professional too.

Ti
Review №47

The staff there was amazing I couldnt have asked for better people to deal with. My car was ready early and the repairs were perfect. I usually dont leave reviews but they have earned me as a costumer for life. They gave me my car cleaner then I gave it to then. They went above and beyond! Covell youre the man!

Sa
Review №48

Super friendly and did a great job fixing these disgusting dents in my door. :D

Je
Review №49

The interaction I had over the phone and in person was great and I really enjoyed the lady at the front desk! The car is now fixed and previous issues were all addressed professionaly.

Te
Review №50

They are awesome! Friendly and very helpful.We highly recommend them.

Al
Review №51

North Texas collision worked on my BMW and did a great job. I trust them and will be using them again when needed. Hopefully not soon, but I’m glad to know they are there if I need them.

mo
Review №52

Really awesome customer service awesome / specially receptionist Marlisa did an awesome job helping us 👌🏾😊

de
Review №53

My experience with North Texas Collision Center was excellent! My car had a lot of hail damage and they returned my car looking brand new. The staff was welcoming, friendly and knowledgeable. The workmanship exceeded expectations. Highly recommend NTCC!

Ri
Review №54

I brought my 2008 GMC SEIRRA there after hitting a pole and after only a week and a half they had it looking like new again

Ja
Review №55

The team at North Texas Collision Center was very helpful and friendly through our experience. They kept us updated about our vehicle, plus went above and beyond to relay information even after we picked it up!

IC
Review №56

From my experience, I would like to recommend this facility for their work. No one wants to have to deal with auto-related issues that require repairs. However, the entire staff worked to minimize our stress level through timely and effective communications. We were not particularly pleased with how our insurance company dealt with us during this process and as a result, we were left with some unanticpated charges. Their customer service technician (Clay) worked with us to minimize some of these costs, which will go a long way with regards to our future needs. Thank you and we hope we will not need your services in the future, but we will keep your information handy in the event we do.

Ag
Review №57

Great work and customer service. Would recommend. Quick and friendly.

Go
Review №58

Did a beautiful job in about half the estimated time! Friendly, helpful staff. Youre in good hands here!

Al
Review №59

From my experience:Took my vehicle in and was estimated a time of completion with word of mouth for the next week Monday latest Tuesday. This was on a Friday. Went without a vehicle that weekend and I should have thought and not taken it in till Monday but my mistake. Monday they received a part for my vehicle and no word or anything was given as to where they were at and when it would be ready. The part was cracked but I would have never known by them. I only found out because I called then the tech was the one that told me and again said he would call to update me. Tuesday came and still nothing. I called Tuesday and vehicle wasnt going to be ready until Wednesday. It is Wednesday today and I had to call yet again to verify when my vehicle would be ready much to my surprise it will not be ready until tomorrow Thursday. Almost a full week and no communication was made to atleast give me an update. Definitely should have went through the dealer and not used the dealer that GEICO suggested. Would not recommend for anybody that asks me. My personal experience.

br
Review №60

Kept me updated throughout the process

Ja
Review №61

Best people in the business. Great work!

Ki
Review №62

To start, my vehicle was brought here and they didnt know where it was when I called to inquire about it, multiple times. The shop does not communicate throughout the repair process. They began repairs without consulting me in any way and as the repair process took place I received no notification of progress and again when I called to check the status of repairs I was placed on hold as my vehicle was unable to locate.The damage to my car was made worse after it was fixed. There is electrical wiring issues in which one blinker now blinks faster than the other. When I press the lock button on my vehicle the mights that should blink only blink in the back and on the front driver side and are no longer functioning on the pass an side of my vehicle.When I brought my vehicle to them to do a minor fix to my bumper which was coming off and clearly not aligned and attached properly during the repairs, I was told by the shop manager and another employee that there is no way the bumper not being flushed to the vehicle frame was on their part. I must have hit something since I drive a 2016 Toyota Corolla because vehickes of this type sit low to the ground. Mind you the bumper is still off and not flushed. I have to press it back to the vehicle multiple times per day. And even when snapped in correctly it still is NOT flush as it was when the vehicle was bought.So now I am forced to go spend more money to have my vehicle fixed because it is a leased vehicle. So to avoid charges join return to my lease company I will go spend extra money to have the repairs done by this shop repaired. My vehicle went in with damage to the physical body and was returned with more expensive mechanical/electrical issues as well as all the physical damage not being repaired as my bumper will not go flush.Awful customer service. Subpar repair job!

Ra
Review №63

Droped my🚙 off on Monday and picked it up on Saturday. Carolyn and Billy were courteous and kept me informed 4 times out of the 5 days it was there being repaired.If you live In Arlington this is the place to take your car for repairs. If you have Geico Insurance your repairs are expedited5⭐️⭐️⭐️⭐️⭐️ In my 📚

De
Review №64

People are nice and courteous. Problems with text service led to 3 different trips tp pick up car when it was not ready.

Ro
Review №65

Great service very friendly staff !!

To
Review №66

This place has great customer service, treated me like family when I got rear ended twice in 2 months, did great work!

Er
Review №67

Nice and friendly people as well bilingual and proffessional. Great jobs

Jo
Review №68

Always busy very friendly staff always happy to help

Pa
Review №69

Excellent job repairing hail damage. Got repairs finished sooner than promised.

Am
Review №70

Car went to get fixed after an accident and sure they fixed one thing but as soon as the car was on the road it died again and come to find out 4 more things were wrong than there was to start. The only ok thing was the tow truck driver who was very kind and helped us. Gave us a ride where we needed to go to get a rental car again.

Ke
Review №71

Complete paint on my wifes car. Beautiful job, still looks new a year later.

Je
Review №72

Do NOT take a chance on N. Tx. Collision Ctr. They cost us time, money, and the owner said that is “business as usual”. Go somewhere....anywhere else....

Ed
Review №73

Great work.

Za
Review №74

Great Service

Ju
Review №75

Good honest place.

Jo
Review №76

Awesome experience.

jo
Review №77

Good service!!

Information
37 Photos
77 Comments
4.5 Rating
  • Address:1220 Corporate Dr E, Arlington, TX 76006, United States
  • Site:https://ntxcollisioncenter.com/
  • Phone:+1 817-697-7553
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:9–11AM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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