Cashier could’ve been slightly friendlier but oh well. They always seem to be out of the obviously sought out items customers other than myself love. But with the shelves constantly empty it would only make sense to order additional of that product because clearly not enough is being put on the shelves to keep up with the demand. I know they lose my money on a regular basis because they never have the 1 item I am always Looking and so I don’t even bother shopping at this store when my main trip to the store is for that 1 item, I go elsewhere because I have a better chance on getting the product I went there for.

The only issue might be with this Safeway is they dont have quite enough parking.... Outside of that the store is great good layout as always good prices and this one has a gas station.... So if you have your Safeway reward points built up you can save up to a dollar on their gas which is amazing because they already have some of the lowest gas in town.

Safeway is very convenient and you can usually find your favorite brands there. My biggest gripe is that they are expensive and their customer reward/savings program is a pain. I think they should put all the coupons and digital deals on every reward card instead of having to comb thru all the coupons and picking out which ones you want

Argentine is the manager in their floral department. He did an excellent job helping me with several arrangements and my bridal bouquet for our wedding. Great customer service, thank you Augestine!

5 star meat department. Clean and good variety.

Nice market and deli. Great service and close to the beach 🏖️

Great deli. Bought sandwiches one day and chicken strips with a side salad the next day. We are staying in a hotel nearby and it was great to have a place to buy snacks/food. Theres a Starbucks inside!

Clean store that offers all the essentials youll need at good prices

I felt safe, went in and out and I like that they have self service now.

Of course Safeway is and will always be my favorite store hands down. They always have what I need

Always have good service from lady in self service red hair and braids

It is a very small store with limited resources. Week-ends are not the best times to go if you want anything fresh, or, if you want anything frozen.

This Safeway is the best in all of Santa Cruz. I live by the one on Morrissey but go to this one cuz is so much cleaner than the other one

They had everything we needed.

Super hardworking, friendly in a genuine sense place. One of the oldest Safeways with a very old-school Safeway feel. A bit dated though, and at times too disorganized feeling.Its a decent Safeway, but seems weird about their use of space. Good for a quick trip, but not the best Safeway for a big list. Long lines since the 90s, and countless times Ive heard customers complain about things being in the way or difficult to locate. While true, its still alright for the most part Just go in for a few items, keep your eyes peeled, and be careful not to trip on displays that are seemingly built and posed as soon as you turn around.

One of my least favorite supermarkets. Dark. The ambience is poor. I feel that the house brands are over priced and not up to the quality they should be for the money. Great staff.

The cashier was really friendly, happy and nice. I hadnt seen that before at this store.

Found my 2 favorite items, the silk almond+cashew milk was out of stock for some time.

Tight parking, cramped store but good selection and decent prices

Last of the Safeway stores in Santa Cruz County where they smile and treat you like a human.

I prefer shopping at any other safeway, but for convenience I usually dont. The staff are nice but short-staffed and long lines and the store is so cramped

Deli crew is awesome.bathroom situation is kind of stressful in this store. wish the one toilet bathroom had soap .

MBA hotshots keep instructing Safesay managers to move products around the store to keep shoppers in the store longer. Directly opposed to the pandemic idea to make shopping in stores go faster. They move products around to force people to walk the entire store and spend more money in the carbohydrate aisles.

As Safeways go, this is a pretty nice one.

Clean, well stocked...service is much better..

My gift card got declined here and this lovely gentleman helped me through the situation! Very nice service and very polite employees.

Slowest checkout! Prices are marked up beyond legal limits. Worst points and rewards! Condiments are way the hell over at the end of the store. Its a rediculous setup. No clean baskets no bathroom. I could go on!RE owner: I appreciate you getting back in a professional manor. Im not angry with you but there are certain things necessary for both locals and tourists needed. The Western Union Printer was down for how many weeks? Each time i waited 10 minutes for customer service up to 15 minutes to buy money orders or send money i was told the printer was down. The overall employee performance is friendly but no slow. You have checkers that literally clean the entire belts for Covid with a line back to the end of the isles and checkers that see the line and move it along just cleaning the space needed. Youve got some great people there. Maybe move the performers to the busy hours and slower help to the less busy hours. An Indoor atm would be convenient and bathrooms should be available. Ive never seen that in a Safeway up north. I get the homeless so you put key codes on the locks. Ok again. Thank you.

Little pricey on some items, cheap on some others. A pretty good selection of healthy options. Their parfaits are amazing.

Manager was heartless. He would not let someone come out to help me get the keys out of my car with a broomstick to unlock the door from my open wind s on the other side of the car. Its clearly wouldnt have cost him anything and was unwilling to help a customer out in need.

Why are they closed at midnight if they claim theyre 24 hours?

Love self checkout

Decent prices

Super clean. And friendly. Still cleaning the belts before each customer. Workers switching off on the register even clean before they start using the register. Let people know over the intercom that the self checkout line was open and no one in it when lines started to build up. All in all fave safeway in the county.

Professional staff and fresh products !

This is one of 2 flagship Safeways in Santa Cruz County. The other is on 41st Ave. Way way better selection and variety than the Morrissey and Freedom stores.

Good Customer Service

Good store. Bathroom being remodeled so you have to go to the gas station restroom.

Its all good

One of the worse experience at Safeway. Didnt have things I needed. When it was time to check out only one cashier. Three young men Baggiers) just standing there talking. I felt bad for the cashier so I started baggie while the three young men just stood there. They never did help me. Very disappointed. Ive been shooping at the Aptos Safeway for over 45 years.

Been going here for over 40 years

Crazy as always. No carts.

Nice store going through a remodel with nice employees.

Always out of things. Last time I was not able to get 6 things on my shopping list.Baggers run off after bagging so they dont ask you if you want help out. They should ask not run off. Chicken is expensive and most times it is dried out. Boxes are endlessly in aisles. Maybe they need a lawsuit, before they rectify this. Very disorganized.

They Don t allow patrons to use restrooms. Wont unlock them. They claim there is plumbing problems . but 3 months of no plumbing? If its covid they should just say so. Also they should unlock the restrooms for obvious customers with purchases.

Got 40 cents off a gallon with my Safeway rewards

I appreciate their customer service and attention. Although like most stores these day prices can be displayed incorrectly, when brought to their attention they are very responsive.

Aptos Safeway continues to do a great job with the Covid precautions. Carts and conveyors are always sanitized for us and hand sanitizer wipes available at every entrance. Thank you!!

Everything under the sun and its good quality. the customer service desk is always busy and always helpful and the store is busy which is good cashiers are super friendly.They have a comprehensive ethnic food section and their produce is outstanding just outstanding

I am always able to navigate Safeway stores usually my first choice.

Always a great place to shop. Staff is always friendly and helpful

Hasb3 rewards points ..score

Packed like no other safeway eith goodies! I sifted through the melange thinking there must be cake here somewhere, when struck it rich!

Usually not too busy, and usually fast service. Im usually in and out ot there in a hurry. 🍻

Nothing exceptional. The had what we came due while on a family vacation to Aptos.

Covid prepared. Clean store. Very nice staff. Thanks.

Nice store.

Good merchandise selection. Free parking. Quick checkout.

I felt better when the guys were outside sterilizing carts, now its free for all.

I love shopping

Not a lot parking lot but good costomer service

Great service. Nice clean store.

I freaking hate this place

This beach is protected by a jetty, so there arent really waves like the open ocean, so its a good place to bring little ones to play in the water. Dogs are allowed; there are signs requiring they be leashed. 90 percent are allowed to run loose. Of those, 90 percent are good doggy citizens, well behaved and stay by their own people. The other ten percent run up into peoples beach tents and check out what food might be there. Not cool. I shouldnt have to fight off some random dog so the kids can eat their own snacks. The parking lot has grown increasingly busy too, requiring visitors to park down the road and hike back up to the tide pool area. Many people park along the road leading to the parking area, even though its posted that parking is prohibited. Idk if anyone ever gets ticketed or towed, but its not a risk that I am willing to take. So we dont come as often as we did last season.

Despite being a smaller store they do a good job with stocking and most of the checkers are friendly.Only obvious problem is the Meat dept that often struggles and has high turnover.

Comprehensive albeit a bit expensive compared to discount shopping places but youll find every thing youre looking for. Great first stop off the freeway, (turn right off hiway 1 north, left for 1 south) for families looking to supply or augment their beach trip. Usually the lines move quickly. Occasionally great sales if they get your phone number for the Safeway club

Always easy to go in and out

I ordered an Oreo icecream cake at the bakery dept and it turned out perfect

Very close to the house and its many branches and found everywhere

I hit this place on the way home from work almost every other day during the week to pick up some wine, milk or bread and its always the same sad story; not enough checkers and lines so long you just shake your head and somberly get in at the end. Most of the checkers are nice enough to ask you how your day is or if you found everything you were looking for, but there are a couple who seem to be just going slowly through the motions. Like no matter how fast or slow they go they feel like the line will never end so they might just as well go at their own pace. Im not the kind of customer who needs his hand held or needs to be made to feel welcome. All I want is for the checkers to check me and everyone else out with a little sense of urgency. If youre going to do something, for Petes sake do it well! Be good at your job! Its a lot more fun that way and people will appreciate your skill. Otherwise, youre just being miserable and making others miserable around you. Dont get me started on the parking lot! Oh my God! Anyway, I need to stop making this store a regular stop. Im just being a co-dependent to this sad, depressing little store.

Its too small! Safeway has to be big! Why is it small like a liquor store!!??lol I dont like it, then again there are plenty more Safeway nearby! I hope this was helpful.

This store is not open 24 hours as claimed, and not only that but an employee rudely shouted out the front door at me, The store is closed! He then ducked back inside the door as though I were about to rob him. Keep in mind that I am a middle-aged woman of petite stature and likely would not appear to be a threat to almost anyone.Not only that but the place is overpriced.

Fast and easy

Close to hone, good place for groceries

It was crowded

Love the gas prices, used my $1off

Neat and tidy store. Overall pleasant experience.

Safeway had the items we needed however it was super busy around 5pm. We waited about 10 mins for a self check-out register on a Thursday night.

Nice employees, clean store.

A few months ago I posted the below review. Giving this store 2 stars. I am happy to report that many of the items mentioned have improved. The selection of items has improved. The lighting has improved. And best of all: the check out process has improved. Most of these changes have taken place without a Major store remodel.Currently the shopping center that this Safeway is in is being remodeled. But they havent started on the store yet. I am hoping for even further improvements in this store. Thank You to the new management. Everyone seems happier. Good work!The old review is below:This must be one of the saddest Safeways in the chain. Limited selections and limited shelf space. And the lighting is dim. The aisles are narrow and cluttered with display. Check out is slow.This store was scheduled to be remodeled a few years ago. But some locals blocked the expansion. A short time later Safeway was sold to another grocery chain. The service and selections have improved slightly but not enough to get to average.

The shopping experience was pleasant, but the checkout experience was terrible. I believe her name was Sharon, she had a chip on her shoulder or was just angry. When her bagger left, she proceeded to move so slow, making me feel that I should have bagged my own groceries. She told me 3 times that she would call a bagger. She said that I shouldnt put the 13 pound dog food bag on the counter, because it was too heavy for her. And many other annoying gestures that she made. I wont be back

Good store for American groceries.

The ladies in the bakery went above and beyond! My daughter asked for an ocean themed birthday, and when I looked for cupcakes to take to her class the only selections they had were cupcakes with red or yellow frosting. They not only offered to make me some cupcakes with blue and white frosting, but went the extra mile and decorated them with fish and mermaid decoration for the perfect ocean themed cupcakes. Thank you for making my daughters birthday celebration at school perfect!

Bill in produce is very friendly and extremely helpful. He helped me find some Tomatillos by going the extra yard to get some in the back. I also watched him help other customers and is very knowledgeable. Bill really cares about your customers and wants all your customers to have a great experience at your Safeway location. Thanks. Mike

Very clean.Staff is very attentive and helpful.

Bi variety of mushrooms, prices are a little expensive.

Love Safeway

I shop at Safeway a lot for other people. Im finding they carry a good array of products and use their shelf space wisely. Which means the stuff I like is on the bottom, corporate stuff at eye level. I like their wine, beer and spirits section as it is large and has competitive prices. I do not like the checkouts with high A frames for mags and candy, and the fact that you have to empty your own basket.

Its fine. Its Safeway. The level of chaos is fairly low, and there are usually enough tills open.

Friendly people. Great shopping experience.

I had them make a small cake and a half sheet cake for my wedding tomorrow. The order was clearly written, the color of the flower I brought in to match the decoration colors and this is what I got. I am so bummed. I dont have time to get another one some where else, the half sheet cake is empty. This is not what I planned at all for my wedding. This is awful.

Oft times they may be out of what I came to get.

Kombucha and college creamer on saleGood variety in different fruitAnd monopoly game tickets

I had been going to the store regularly for close to 20 years until I found Grocery Outlet.The problem with Safeway other than prices is that this particular store is jammed a good part of the time and since they remodeled expanding the store there is not enough parking so going there especially during tourist season can be a cluster f.... Grocery Outlet is like Costco but for single items as long as they have them. But I am a big Wine Drinker and Grocery Outlet has an incredible selection of off brands that are killer and ridiculously cheap. Another example is that I bought a 5 + pound chicken for $2.05 the other day. The expiration was the next day but so what? I took it home that night and cooked it and it was fabulous.

Good place for organic food. Nice selection of meats and veggies.

Ive been going to this Safeway for years. Its close and convenient and the prices are good. They have a great bakery and I really have appreciated the service there.The service at the Starbucks is not the greatest, but overall I think the key is to time your visit well and have a little patience.

Nice and clean.

Nice store with a good selection of items. Produce section is great. Rows are a little narrow. Staff is friendly and helpful.

Live nearby. Lines are so long I have had to leave groceries sitting there. Have probably been there 3 times in 2 years. Deluxe Foods is excellent option for everyday needs. Knob Hill is great option for meat and bulk shopping.

About what you would accepted from Safeway

Safeway has everything you could ever want!! ❤️😄❤️😄