A lot more clean than it has been in the past. I was pretty impressed! The cashier was also super patient with my very talkative kiddo even though there was a line behind us.

We were looking for some specific fall decorations and were surprised at the lack of variety. But found plenty of other trinkets we had to buy. Still a great place for true craft supplies, or art stuff for kids!

I think Ive said this before but its worth repeating... The staff at this Michaels is EXTREMELY friendly and helpful. Its my go to craft store even though there are several others that are both larger and closer to home. They are well stocked & organized. On a few occasions they havent had exactly what Im looking for in stock, in which case one of the aforementioned helpful staff has quickly found the item I want at either a nearby location or on Michaels.com

Easy order website and pick up.

There needs to be more help on the floor. I looked around for 20 minutes trying to find what I was looking for. All Michaels are different lay out

I like Michaels it is a good craft store.

I found what I needed quickly and the staff was friendly.

The customer service was very poor I used to go to Michaels quite often for Craft supplies but their inventory has changed and they offer very little of what 5use now. The cashier was rude a d bot ar all helpful when I asked questions.

Great place to get all my craft needs. We also get frames from here wayyy to expensive but nice . For charts sign up for the rewards program to get the good discounts.

Great selection of craft and home decor supplies! The sales personnel were very helpful and friendly. I got what I needed and for a fair price...and quickly was home again.

Got new paint by numbers cant wait to try it out

Organized and helpful staff. They usually have what I need so I’m happy about that! Curbside pickup is very easy and prompt.

2 for 1 picture frames is one of the best sales Michaels has to offer. I was looking to reframe a few pictures and they really came through on the frames. They look great and I will be purchasing more the next time they have the bogo frame sale.

Good selection for arts and crafts.

It has hobbies in all areas...good selections. Fine enployees.

I found everything I needed at a good price! People are nice and helpful.

One of my favorite places in the world! So many cool things!

Short staffed & short stocked! The person from whom I requested location of items said every single item was out of stock or not something they carry anymore. Very disappointing!

Dont carry what I wanted anymore paint by number kits

Staff have been somewhat rude with the curbside the last couple pickups, but overall weve had pretty good luck.

I loved it!! So much creative things that you can do!!!

This craft store has great selection of crafting products

I could spend hours in this store

Manager totally rude and employee lied to me! Normally I love Michaels but this location is horrible!!

This is my Go To Michaels. I feel comfortable here. It is a clean and safe environment. Always get the help that i need. Young male cashier always seems like he doesnt want to be at work though. I hope to find him on a good day but never do.

Placed an order for curbside pickup, which they do not do fyi. Went in and there is absolutely no signage for online pickup even though it says follow the signs in the email. So I went up to the checkout lane, the girl called over her walkie that I was here for pickup. Went and stood where she told me to go, no one came. Then another customer walked by and was eventually helped before me. Stood there for about 10 minutes while three employees just walked on by.. then one of the floor leads?? Or someone was like did she help you, I laughed and said nope! She grabbed my order finally. Something that should of taken all but 2 min took over 20 min. You guys should get a better process in place if you are promoting curbside pickup for online orders. 🤷🏻‍♀️

Awesome customer service in the picture framing department 👍🏼

Good store for art splies

Dont always have what Im looking for but always find something I want

It was good! The employees helped a lot on making sure I knew where everything was and their service would be a 10/10

Had a picture framed and they did a FABULOUS job!Love this store.

Nice clean store with a lot of fun merchandise. Got a few gifts for my mom and a friend. Cashier got mad at me because I didnt want to give out my email and join their rewards program. Really??? I hate employees like this......i dont like giving my email out to every store I go to. I will not be back to Michaels because of this unprofessional behavior.

A little picked through but thats to be expected with new yrs sales, ect. Ultimately I found what I was looking for and a reasonable price.

Nice, friendly, helpful framing staff

Good place to go for sandwic..i mean art bags

You got to love Michaels! Great place to find your hobby supplies for your school kids.

Ordered an item online. Was there and ready when indicated.

Great clean store. Lots of art supplies. Great weekly sales. Dont miss out!

A much smaller selection of fabric than I expected, and something like burlap could be found all over the store in various project-focused aisles. Go online if youre looking for a large selection or quick browsing of raw material - aside from knitting yarn, that is.

Michaels inspires me to be creative. I love seeing all the supplies for making creative things and trying out something new. I especially like helping my kids be creative. Im not very craftsy, but this store makes me feel like I can do anything! One year, I bought small wooden designs and paints and had my kids make Christmas ornaments for each other. They had a blast! I think well make it a Christmas tradition to always give a small homemade gift to each other. It has more meaning because of the time and thought that goes into it. Michaels is where Ill get my supplies. They have everything!

Masks are encouraged but not required. I like that aspect of shopping.It makes for a better shopping experience. I will continue to practice handwashing, covering coughs & sneezes, social distancing & staying home if Im under the weather. But allow me to shop how I want to shop!!

Over priced craft store-just happens to carry the stuff I need that no one else does.

Had everything we needed and the prices were great.

Has most craft needs just an older store...

Friendly staff showed me where items where

Easy online order pick up with courteous staff.

Great store!

I love shopping here around the holidays! So many fun things to decorate your home, or craft with the kids. So much fun!

This was a great shopping trip. Among other things, I bought some gorgeous 80% off clearance Christmas items. The cashier went above and beyond by scanning the 30% off the total purchase coupon on her phone when my coupon would not load from the e-mail on my phone.

Ordered gifts for my 2 nieces online as they didnt have stock in the store. One came correct, but one did not. Called customer service last night, and although on hold 7 min, the woman who helped me was very sweet, she apologized, and offered to send out a replacement and a return label to ship back the other one. I asked if I would have it in time for Christmas, as it was a gift for my niece, and she said she didnt have the authority to expedite the shipment, but I could talk to her sup. Was transferred and then my call was dropped. So I called the local Apple Valley store and talked to Tamra who not only said she would handle the return but would get it shipped out, then she said better yet I will just deliver it to you personally as I live close to you. Fast forward to today...and she just left! Wow!! Talk about going above and beyond!!

Great after Christmas sales!

Its been a VERY long time since I had been to a Michaels since I dont live near one. Walking in I immediately knew I wanted to spend more time then I had in there! Amazing variety!! I will be back when I have more time!

Good store for your crafting needs. As the father of daughter who likes to makes crafts, from dioramas, to crafting cool cupcakes, to painting a canvas, Michaels has a range of supplies to handle it.

Great deals/sales. Only issue I had was I needed to do a even exchange and it was quite the process. I think they could make it a little easier. (just my opinion)

Things supposed to be on sale were not. The cashier just stared at me when I told her this. So I ended up paying full price.. Not so happy.

They had no gel pens &nd the ones they had were like a choice of 5

What a great store! Very Clean, organized and friendly staff!!

We just had a craft b-day party there for my 9 year old. She loved it all the kids had a blast and the employees that worked the party were wonderful with the kids and made sure it was fun for all ages that came

They need more staff on the floor to help find stuff!

Great deals all around. Love the steep clearance prices. My wife and i enjoyed walking around and previewing the fall items. Employees are really helpful and patient.

Needed an exchange. No problem

Its a craft store. Theyll probably have the craft materials you seek provided theyre common and generic. They dont have a whole lot for some specific things. Such is life.

Always a pleasure.

Great story with great ladies that were there. returns where easy

The only reason they get 2 stars is because the cashier was nice and the store was clean. When I was there 2 days ago I needed help and they were less than helpful, clear the staff didnt want to be there because it was snowing. Other staff were in a meeting and didnt even pay one bit of attention. Lastly prices are outrageous the only time I spend money there is if i have a coupon or the rare occasion that the price is fair.

Always nice to check out whats new in the store. Always displayed beautifully. Dont have everything you need but pretty close! I was looking for thick Sisal cord for making a cat post but all they had was burlap and twine. Thats ok. Still like the visit!

Good staff. I went to pick up ups package.

Tamra was amazing! She listened to my issue, what we were trying to accomplish and came through for us! Started with a phone call, and followed through in the store with knowledge, expertise, experience and creativity! Thanks!

Clean store that offers the usual selection of Micheals merchandise. Employees are friendly and helpful if you ask. Never seen many things out of stock.

Lots if craft supplies and staff was willing to help me find what I needed.

Always seem to get new ideas every time I visit here. Leave with lots more than I go in for

Fantastic, always have great art supplies.

I love to craft and they have just about all you could need

Always great craft ideas to keep my kids busy. Friendly staff. Clean store. Love their coupons.

Great place.. always find things I need

I had a great experience today. Michaels had everything I needed this time. There were people to help me when I need assistance (twice)and they went beyond what I needed. The checkout associate should was exceptionally helpful.

Went inside, had tried to do online pickup. That didnt work for me. Store was busy. Line was long but had 3 registers going

Very helpful staff

Excellent place for craft lovers!! The items are not just for craft lovers but for artists too. There are also items available for storage, decoration etc.. Though little pricey, I personally liked this Micheals so much!

Just like any other Michaels. The staff is friendly and helpful.

Good quality items and a huge selection of crafts and arts.

Easy to find what you need

Went to another Michaels and saw some picture frames so I went to the other Michaels and they didnt have the same sale. Employees were friendly store was very clean.

A great place to shop. They have what you need, so you can get in an out quickly. To start your creativity!

Nice store. Well organizedGREAT selection of beads!!

I have utilized this location a few times. It has a few different items than the surrounding locations and the staff was helpful.However, the chain recently (late 2016) began rearranging where items were stocked in the store, so for frequent shoppers, you may have to do a bit more digging than before to find what you need.

Love this place. Always helpful.

GF loves this store. Not only do they have all the trinkets and baubles her crafts require but the employees are knowlegable and nerdy enough to know exactly what she is talking about. I could lose her for hours in this store

Too expensive for me

Great customer service

Always like going but certain sized frames are difficult to find.

Great Christmas sales items. Fun Valentines Day ideas. Couldnt resist one...

Staff is always super helpful and the store is nicely organized.

Great deals for fall decor:)

They no longer have any good paint by numbers having dropped there contract with them. They now only have simple children ones. Joans has better

Good store. Never super busy. Plenty og parking

I love this Michaels store. Always great service. I would have given 5 stars if all the lights in the Michaels sign worked. Going to Michaels during the day and Nichaels at night gets confusing.

AwesomeGreat customer service very friendly

Very enjoyable atmosphere. Wide range of crafting and art products.

The staff are always willing to help you find what you need and guide you through your craft ideas! Apple Valley location is great!