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A F Collision Repair Inc
235 E State St, American Fork, UT 84003, United States
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A F Collision Repair Inc
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Li
Review №1

AF Collision does great work, fast, at a reasonable price, and is understanding when youre in a bad situation.After a windshield replacement company found major rust problems under where my windshield was affixed, I took my car to AF Collision Repair due to their good online ratings and a recommendation. I was very pleased with their work. I sent photos by email of the rust damage, and then we assessed the rust together once I brought the car to them. They checked it out in person, gave me a general estimate of the types of fixes they could do, and their technician had a great solution that has worked out for me fine in the months since it was repaired. Their solution was not terribly expensive. It seems to have been permanent, or at least is great so far. The rust protection and paint that they applied afterwards looks great! Best of all, once it was done, the windshield company finished their job so I could get my car back.I highly recommend AF Collision Repair for their honest and dependable work, friendly interaction and explanation, and reasonable prices.

Ga
Review №2

AF Collision did a wonderful job on my 2016 Honda CRV. Their work was professional quality and they were very easy to work with. I was very pleased with their attention to detail and the fact that they did just as they promised.The people at AF Colisión were a delight to work with and I would recommend them to anyone.

Sp
Review №3

It was hard for me to pick where I wanted my car to be fixed and I’m so happy I chose to come to AF Collision!

Tr
Review №4

Super professional! They did such a great job, and it was done sooner than I expected. Someone always answered the phone when I called~which is hard to find these days😊~ So impressed I recommend them highly!

Ty
Review №5

They’re very knowledgeable and do a great job communicating throughout the process.

Sc
Review №6

Weve had work done on three vehicles here ranging from $50 to $1,300+. Travis and team does great work, wonderful communication and pricing. Strongly recommend.

Co
Review №7

First, the staff were super nice and very professional. Also, I believe my experience was atypical, but, I was left dissatisfied.When I went in for my estimate, I pointed out 4 things I wanted fixed. Only two of them were in the estimate. Now Im happy to pay for the services I need, but I thought my estimate included all 4 items.Of the two that made it into the estimate the dent in the door was one was repaired beautifully. However, I was disappointed at how little the buffing of the scratches did. I was expected some very minor remnants of the scratches, but, I couldnt really tell much of a difference. If I had known how little effect there would have been, I wouldnt have had the buffing done.Finally, I was told the truck would be done on Friday and I had to call to check the progress only to be told it would be done on Monday.

As
Review №8

My teenage daughter drove our car into a large light pole and created a huge hole in the bumper. In efforts to help the situation she ordered a replacement bumper online and had it mailed to us. Upon inspection Travis informed us that the bumper came damaged and sent pictures. He was able to find us a new one for a reasonable price. Lesson learned... Dont by bumpers online!!!! They had the car back to us quickly and even gave it a bath! Thanks for all your help!

Da
Review №9

A F Collision Repair was professional, flexible, and fast! Great job with the color match. Color matched the fenders better than the stock hood did. Competitively priced. Travis is great to work with and his team does great work.

Ja
Review №10

I was very pleased with the efficient work done on my car. It was done a day earlier than expected. It was a bonus to have my car cleaned when I picked it up.

Ro
Review №11

My daughters car was banged up in an accident recently and the guys at AF collision got her back on the road quickly! I never felt anything but honesty from these guys and that kind of service is often hard to come by. I would totally recommend them to friends and family and Ill use them in the future should the need arise.

Ma
Review №12

I decide to go with AF collision repair because they were the only business that I was referred to by someone who used to run their own repair shop. I was able to talk with the owner and set up a time. I was greeted with courtesy and professionalism. When the problem was found I was given a call, and I was told the solution they were going to use. I am pleased with the results, and I was ecstatic that the cost was better than every other business that gave me an estimate. If you need your auto repair done I suggest going to AF collision repair, and making some friends.

Ke
Review №13

Ive had multiple repairs done by AF Collision. Theyve always done quality work, on time, within budget. Theyve helped me out with special needs also, like when I wanted to repaint my motorcycle to a new color. Really like working with them.

Ge
Review №14

I’ve thrown AF Collision a few out-of-the-norm requests for custom work and paint repair on my truck. I’ve also used them for collision work on two occasions (dang deer!). Each time they’ve been responsive, friendly, more than fair on the pricing, communicated well, and got me back on the road quickly. Highly recommend this shop!

Ma
Review №15

They went above and beyond in the work that was needed. Keep in contact with me with all the work they were doing. Very high quality of work. And was able to save me money.

TJ
Review №16

Highly do NOT recommend using them for ANYTHING you dont want broken or returned to you in worse condition! This is our first and LAST experience with AF Collision.Our Toyota Sequoia was backed into from an uninsured driver. He said he would pay cash for damages out-of-pocket so we didnt have to get insurance involved and to let us know where to take it. The other driver had used AF Collision in the past, and recent reviews were positive.They could get us in the soonest (possibly a red flag) and after looking at their reviews online, along with the other shops, (all seemed to have a similar rating) so it seemed like comparable service.During the whole process I had to call into the shop regularly to get any kind of update on things. They never called me once to tell me what was going on.When my wife went in to pick it up the first problem was the car wouldnt even start. They had drained the battery down from leaving the doors open and didnt charge it back up.Even worse, the windshield was completely cracked. My wife noticed a large crack in the windshield running the entire length of it. My wife asked Camille what happened to the windshield and where did the crack come from and Camille stated she didnt even know it was there. WTH!Upon pointing out this wasnt there when we brought it into the shop Camille pulled up the pictures the shop took when we brought it in. The final picture was the car being cleaned and Camille stated there is the crack, at which time my wife pointed out that was a picture from today. She stated this was nothing they would have done in the process of fixing the car and it mustve been from the accident.We had to call and talk to the tow company and they had 12 pictures of the car before and after they had towed it down to the shop. Several of the pictures the tow truck had taken showed the windshield very clearly and that there was no crack at all when we dropped it off.It is clear from the pictures (even though the windshield had snow on half of it) that there wasnt a crack in it when the tow company dropped it off to get fixed. I went in and pulled the pictures up and explained the situation and they agreed to fix it. Camille stated that it mustve been something they caused and that they would have it fixed within a day. I got a call at work around 4:00 later that day from Camille and she said based on what they can tell, it was from a rock chip that caused it so they would not be fixing it.She said I could talk to the owner, Ken Murdock, about it if I wanted to. I said absolutely so she brought him on the line. I explained the situation again and said I have pictures showing there was not a single crack in the windshield before we brought it in. Ken said there was no way his guys would have done that and he is not going to replace the windshield. He said it was from the windshield going from hot to cold while it sat on the lot for the last 4 weeks. Not only that, he said it was my fault for not maintaining my car and getting a rock chip fixed so I was the one being negligent.I again reiterated that I have pictures showing there was not a crack when I brought it in and now there is a massive crack across the entire windshield. I also have a recording of Camille saying it was their responsibility and fault, and that they would get it fixed when I spoke to her that morning. He could have cared less about looking into this further or trying to help. Not only would he not correct the problem he was responsible for, he told me it was my fault. He said the same thing when I told him they drained my battery completely down so it wouldnt start. He again said I was at fault for not maintaining my battery and cleaning it off. He said it was so corroded around the terminals that it would not hold a charge. I have attached images here to show all of the corrosion around the battery.This place will not only break things while trying to fix your car, they will blame you for your negligence and refuse to fix it.

Ju
Review №17

Very nice people to work with. They worked with my insurance company to work out the problems. Their work was very professional and I am very pleased with the results. I will recommend them to others.

Sc
Review №18

Ive had AF Collision do two separate insurance repairs on my half-ton pickup. One involved substantial body work, the other was to replace the bumper and supporting components. Both repairs were high quality, and both were accompanied by friendly service, plenty of communication, and topped off with interior and exterior detailing.There are larger and more posh shops around town to be sure, but Ive had far better experiences with small businesses that are owned and operated by honest, caring, down-to-earth people in my community. Thats AF Collision. The larger repair extended over the weekend and I needed my truck for some hauling, so the owner let me -- a complete stranger -- borrow his Friday night through Monday AM! Thats what Im talking about.

Ry
Review №19

Had a really good experience here after a construction trailer ran over the front of my car. They repaired it and made it look even more nice than I had it before. You can trust them!

Ji
Review №20

We had a good experience and my fender bender turned out looking better than it looked previous to the fender bender. Honestly, they werent the cheapest estimate I got (it was close) but I liked them and they got us in pretty quick. They were also understanding when I was an hour late dropping my car off.Id use them again if I needed to.

Pa
Review №21

I had 2 accidents in 2 days. Neither one my fault. They fixed both my vehicles. One car was in a head on collision and they did a great job making it look brand new. They even helped me out dealing with the other drivers insurance company to get the items on my car replaced for which the insurance was pushing back. I would highly recommend them to anyone looking for autobody repairs.

Cl
Review №22

The employees were fantastic!! They were courteous and very helpful. The repaired the window on our truck and the child lock which was stuck. The work they did was perfect. It was done quickly and for a modest fee. We will definitely go to them again.

Al
Review №23

I was able to get a fair estimate, and was scheduled quicker than expected. They did great work and were easy to work with. This is the second time we’ve had a vehicle repaired by them and we were completely satisfied both times.

St
Review №24

Great serviceTook my Jeep Wrangler for some light body work. They were great to work with and a big change from the hassles of the larger auto body shops who dictate how much work they will do or nothing at all. Great to see a company who will work with you. Thanks guys!

St
Review №25

My teenage son borrowed my wifes car to go out to the hot springs. While soaking in the hot water he Claimed that a wild pack of Ninjas jumped out of nowhere and started attacking! Suddenly a flock of huge seagulls (yes, seagulls, not eagles...were in Utah) swooped down and ate the destructive ninjas! And in the chaos the Toyotas front bumper was greatly damaged. Hey, Im just relaying what I was told....anyways, AF Collision had great service all the way through. I was most grateful for their honest communication unlike some crazy story a teenager says to get out of trouble. I strongly recommend AF Collision for any autobody repair needs and most especially for your teenage driver!

Le
Review №26

Camille is amazing. Fixed absolutely everything I needed fixed and did a very professional job. I am always treated with kindness and the work is incredible. I have used them twice now and each time the amount of time they quoted me was exactly what I expected. Also got quotes from two other shops for exactly the same work and it was double the price! Value is unbeatable.

As
Review №27

I am so impressed by this company and the kindness that was extended towards me. I believe it was the manager who personally assisted me in estimating the damage to my car. He was very clear and honest about the process. He even cleaned up the side of my car free of charge. (I had previously blown a tire prior to my accident, and there was black markings all over the side of my car. He simply cleaned it up out of the goodness of his heart). The employees there were all genuine and welcoming. I would definitely do business here again.

An
Review №28

Great costumer service. Friendly, which matters. The fact that they could get me in quickly was great.

Al
Review №29

We were were visiting from out of town and had an issue with our car. They fit us in immediately, fixed our car, and made it possible for us to get back across the country safely. Great customer service, friendly, and honest. Highly recommend!

St
Review №30

Just simply and amazing shop. High quality work, done in a timely manner. I highly recommend them to everyone!!

Te
Review №31

AF Collision Repair did a great job on our car. They finished a day earlier than expected. Our car was washed and vacuumed, as well. Their estimate was half that of another local repair shop. So glad we went here for a second estimate. I feel we got quality work at an honest price. Highly recommend them!

Ea
Review №32

Super easy to work with and very professional

Da
Review №33

AF Collision does great work! Travis and Crew are top notch!

St
Review №34

Really nice people and really good work!

Ji
Review №35

Good work, easy to work with, great communication.

Lo
Review №36

Fixing my car was super easy. They worked directly with my insurance so all I had to do was bring in my car. Camille was friendly and helpful. The whole thing was easy and stress-free!

Da
Review №37

My car looks good as new for $400 less money than anyone else was willing do the job for. Everyone was totally professional and very pleasant to talk to. I really couldnt be happier with my experience with AF Collison repair.

St
Review №38

They worked well with me cause it took me almost a year in June to get my car fixed. I was able to use the quote they gave me last year, they allowed me to leave my car with them for a few days even though they weren’t quite ready for it. I am very happy with there work.

Be
Review №39

I am very very picky when it comes to the vehicles that I have. After an incident that left some dents in my beautiful beautiful truckmy truck was taken to AF Collision and not only did they do a good job, they did a better job than the factory. Absolutely fantastic and so are the people that work there.

Ni
Review №40

They did a great job with our car! Our car is brand new so I was really sad when we got in the car accident, but they made our car feel like new again. My only complaint is that it took a long time. I know there was a lot to fix on our car though and it had to go back and forth to the dealership a few times. Also, we have been “quarantined” anyways so we only needed one car.

Kr
Review №41

They were friendly and quick!

Mr
Review №42

These guys are great! Very professional! Very competent and do exactly what they say they will do. Very reasonable prices as well!!

Le
Review №43

I had the best experience and would highly recommend this place. Great communication, quality work and Mark went the extra mile for us. I will not take my vehicles any where else for body work. Thanks AF Collision Repair!!

Na
Review №44

They did a great job repairing our vehicle. We are very happy with the results. Thank you AF Collision for doing such a great job on our vehicle!!

Br
Review №45

AF Collision Repair fixed my car great. The bumper was done in four days even though we had to add on the absorber.

Ki
Review №46

I just got my van back. They fixed the bumper for slightly under their quote, and it looks brand new. They were super nice and even washed and vacuumed my car. I was so impressed with their service!

La
Review №47

After being rear ended in my new Range Rover, AF Collision made it look brand new again. Everything was done in a timely manner and they detailed the vehicle as well! 5 Stars!

Tr
Review №48

Very friendly professional and quick. Dropped my car off Monday and was done by Friday. When I called they said by 1. But I go to work at 1. So they managed to get it done by 12. I would highly recommend them and use them again if I ever have to.

Ch
Review №49

This place fixed our car in the time quoted, and the service was out of this world. Would recommend to all needing repairs.

Ja
Review №50

Quick communication and great quality work. These guys have it together and care about your car. I will definitely go back if my car needs their attention again. Thanks for the great experience!

Ry
Review №51

Fantastic communication. Our car looks and runs great. After dealing with awful insurance it was refreshing to work with these guys to get our car back on the road.

Za
Review №52

Ive been to them twice this year. The first time, I tried acquiring the repair part myself and then I just had them paint it to match and install it. The second time I let them take care of it all. They charged the same for the part as it would have cost me to get it.I found them to be very honest, easy to work with and very friendly.I should add the repairs were great and you cant tell anything is different.

P
Review №53

My car looked so great when I got it back - no sign that it had ever been in an accident. Service quick and friendly.

ni
Review №54

They are awful crooks!! Stay away from this play they are the type of auto company you hear horror stories about..

Jo
Review №55

By far the best auto body repair shop I have ever been to. Honest, reliable, efficient and run by the best people in the industry. Thanks a bazillion!

Jo
Review №56

Went to take my car in to see about getting my fender liner fixed and they said they could probably just put a couple screws in it and it would fix it. They didnt charge me a thing and it has proven to be a good solution for now and when the time comes to actually change it I will definitely go back to these guys.

De
Review №57

Blended paint had runs and pockmarks Held truck hostage even though they had a 2600 check prior and Insurance told them to release it they will get paid ( during a conference call,). Take it to Maaco instead half the price probably better quality. All they care about is making money surprised they are still in business with all these bad reviews. left trash in the back of the truck. Had to finish some of the repairs myself because they were done half ass. Will never go there again or recommend anyone to them.

Ja
Review №58

The owner is a great guy. Quality work. Relaxed atmosphere.

za
Review №59

These guys were great! honest and upfront did great work plus they put snacks in my car when i picked it up

Da
Review №60

AF Collision Repair is so great, they make me want to crash my car! Great people whom do great work!

De
Review №61

They told me 4-5 days for repair had it for 7 then wouldnt give my truck back because someone there filed a supplement for $107 too late because they werent doing their job in the office, so I had to pay it so I could get it back for the weekend. I was friends with them, Id hate to see what they would do to people they dont know. I only took it there so someone I knew could make some money Instead of a random shop didnt know they would also be making money out of my pocket. I plan to sue if it dont get refunded after the insurance company squares up with them. I will not recommend going there.

El
Review №62

If I could give a 0 star I would! Worst people to deal with ever!! If you want to have your car in the shop for over a month and get it back worse than you found it sure go here! Honestly never dealt with worse people ever ever!!

Ky
Review №63

Great work great customer service

Na
Review №64

Got My Car Back And It Looks Fabulous - Very Happy

Mi
Review №65

AVOID AT ALL COSTSIf you do take your vehicle here expect: no communication, no follow-through of what they actually tell you, and delays, delays, delays.

Ta
Review №66

The service was great

Jo
Review №67

Great work competitive price

Da
Review №68

Flawless job replacing my bumper!

Aa
Review №69

They took over a week longer then they said to fix my car. They were highly unprofessional, they did not communicate any issues or delays. The office smells like cigarettes and has 2 annoying dogs but it smells like there should be more hiding in there somewhere. The owner is kind but he has some dodos running the place.

ke
Review №70

Friendly service

FR
Review №71

Prices to high

Information
49 Photos
71 Comments
4.4 Rating
  • Address:235 E State St, American Fork, UT 84003, United States
  • Site:https://facebook.com/afcollisionrepair/
  • Phone:+1 801-756-7047
Categories
  • Auto body shop
  • General contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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