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Walmart Supercenter
730 W Exchange Pkwy, Allen, TX 75013, United States
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Walmart Supercenter
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Te
Review №1

Shelves are looking bare. Shopping carts left everywhere in parking lot. Everything in the store rearranged. Most cashiers gone. And now they’re checking receipts at the door. Love the progress. Let’s go Brandon.

Je
Review №2

Found what i needed ❤. A non slip shoes and a black pants. All for $49.80 +tax. Staff were nice to me👌

Lo
Review №3

The store was nice and clean. We were able to find beautiful Christmas decor as well as health and beauty products. Customer service was not good. Of all the employees we encountered, only one spoke to us. The others were walking around us like we were common thieves. My biggest grievance with Walmart is that the employees stalk customers like prey instead of practicing customer service excellence. Its almost like Walmart doesnt want customers to shop their stores.

Sh
Review №4

This walmart is getting remodeled but far as staff the guy in the money center is sooo awesome he took care of me super quickly

Ke
Review №5

Its my fault I keep ordering for deliveries. Today is the FOURTH time I have ordered a delivery and it just never comes. This walmart will NEVER i mean NEVER answer the phone. When I drove up there last time to see where my groceries were they blamed it on the delivery place they used and said i could pick the $650 worth of groceries I had ordered and a refund would hit in 4 to 5 days for the hold they took out on the delivery order. The whole management, delivery, everything about this walmart sucks. Worth the drive to go to another one amd definitely finally learned my lesson and never ordering from here again.

Am
Review №6

Awesome place to go for shopping. I loved this walmart. Really like new sales checking out point. Thank you.

Ra
Review №7

Vacant floor space made me ackward &hopeless.

To
Review №8

Its Walmart so pretty much the same as others in layout. People were nice and the store is clean so good place to visit

Pa
Review №9

It was wonderful...nice employees...and parking was a ok...

Da
Review №10

Grocery delivery never came!!! I’ve tried calling Walmart.com to get a refund.. all they do is say they can send an escalating email to the store to release the funds. However it has now been 2 DAYS and still nothing. Called the store multiple times and no answer. I need a refund NOW!!

Fa
Review №11

I didnt go to purchase anything today only dropping off to the Recycle Bin.

Sh
Review №12

Very clean walmart. Well organized. NICE EMPLOYEES

I
Review №13

Crystal the cashier at self check out the other night was so nice. She was training a new employee while juggling multiple customers all with a positive attitude and smile. My giftcard wasnt working and she was able to figure it out for me thank you

Kr
Review №14

This Walmart has a quest diagnostics lab inside, which I felt very convenient.Subway inside Thai Walmart is not good. They dont even have water cups. You have to buy a $Drink the get an empty water cup.

Br
Review №15

The restrooms were so clean 😍👌🙌

S
Review №16

No one came out with my purchase for Curbside pickup. I called 5 different times to the store and no one answered the phone. The sixth time I called I finally got through and asked for my package to be brought out. The employee brought it out and apologized stating that the other employee could not find her phone and thats why she didnt answer her phone. Really??For a quick Curbside pickup it took almost 30 minutes.

Ed
Review №17

Super store with great people. Better than the Princeton store. We drive the distance just to shop and we live in Princeton.

Ra
Review №18

It was good, but they are getting ready for the holidays maze in the store. So things are getting to blocked off.

Ra
Review №19

Had everything I needed for wedding decorations and even had floral that is out of season at other walmarts.

Jo
Review №20

Wide variety. What ever you want is either there or there is a substitute that will work. Not necessarily the highest quality, but also not the highest prices. What got me was the large number of employees that were incorrectly wearing their COVID masks. Either wear wear them correctly or be vaccinated and do not wear them at all.

Da
Review №21

A great Walmart to drop into for your household needs. Clean, well-stocked, and adequately staffed, this store has most things you need in order to live your busy life. Plus, its located in a convenient location.

Ro
Review №22

Very clean store and the a/c felt good every one was professional and courteous

Ji
Review №23

I love this store. Has everything I need and want all in one store.

Ea
Review №24

I want to like this store because its in a good location. However, everytime I come in here and need to find where a product is located, nobody ever seems to know where nothing is and most of the time what it is. Ex.: I asked where an ice cube tray was, and the employee asked me what that was. Really? In general, the employees just dont seem very attentive here. As a customer, I actually dont need a lot of attention; however, if someone doesnt know where something is, the typical employee response here is I dont know without offering any additional help. Pretty wierd. Another con is that they seem to run out of items rather quickly- the way some of the products are cleared off the shelf in this store, youd think that there was a natural disaster going on when theres not.

wa
Review №25

This WalMart is clean and well stocked but never enough cashiers. Almost impossible to find sales personal to answer questions and if I do they seem to know less then me. A little more training for these hard working folks would go a long way in my humble opinion.

Ca
Review №26

Each time I shop at this location, there is never an open a check stand. We are forced to use the self check out, every time. When asking the associates they don’t have an answer and direct you to use the self checkout. If I will be checking and bagging my own groceries each time, I demand some type of payment back. It’s ridiculous. This elderly woman in front of me begged to get a cashier at a check stand, how does Walmart expect everyone to use self check out??

Ka
Review №27

Store is a mess ... not sure why because theres no signage from management anywhere. Looks like they are doing a deep cleaning.

Ja
Review №28

There was recently a complication with my pick-up order, which was resolved thanks to Bruce. I wanted to recognize him here, as someone incredibly nice, understanding and helpful. Thank you so much for your help, Bruce!

Al
Review №29

Great Walmart location, its hardly ever crowded here.

Al
Review №30

There are better WalMart Supercenter to shop at. This location is considered to be in a lower income area so it isnt stocked with alot of items you can find at any other Walmart.

Ma
Review №31

Great selection and the remodeling is very courteous and minimally invasive.

Jo
Review №32

No cashiers anymore, and the registers do not have apple pay, or google pay, and dont even ask for help, its like youre bothering the few people who are there. Walmart has really gone down hill.

Ja
Review №33

This rating is for the photo center. OMG!! Dont go to this one bc its crazy how the people they have working there dont know jack! They pretend to know xyz just to waste your time & energy but dont know anythg. Ive been there more thn once and every time I come out mad bc machine broke or employee cant help with xyz...every person has pretty much been incompetent! Im not going there (photo center) again!!

Ar
Review №34

Love this walmart. Clean and well kept... if i am being honest, i love every walmart lol

Lo
Review №35

Attentive associates; other than having to do self check out it was a successful trip to WM.

It
Review №36

Love Walmart... always have great low prices and quality goods!

Be
Review №37

I just thoroughly got ripped off here. Bought exact same shirt 3 different ways. All 3 shirts were in the clearance section all 3 shirts had the same clearance tag. 2 of the shirts came up one price while 1 of the shirts came up wayyy cheaper. These are the exact same shirt and when she went to supposedly ask her manager her manager said its because they had not changed the other 2 in the system yet so I had to pay the higher price for the exact same shirts. Are you freaking kidding me😡😡😡

Ti
Review №38

The guy from customer service man such horrible person I ever went through! Hes coach over there tall and white guy with beard, I tried to return a damage chair I bought hes like accusing me that I didnt buy beetwen 1to 90 days thats made my day terrible, I also work at cvs we never treat people like that hope management people close look their customer service

Li
Review №39

This is a good walmart branch. They are mostly stocked and the Holiday stuff dont disappear fast. Staff are not as friendly but are polite. Be prepared to self check out.. theres probably one or two cashiers.

Ka
Review №40

I was at the BIG store in Allen at Exchange this morning a little after 7 am to buy coffee, tea and creamer for work. I went to self checkout and scanned my items. The sign came up that I would need cashier assistance. The light was blinking. I turned around and saw the monitor putting bags into the bag holder at another register. I asked her if she would help me... no response. I thought maybe she didnt hear me. I look to see if the light is STILL blinking...and it was. I asked this time being a little louder Can you help me. This time she scurried over to another station to refill the bags. The third time I raised my voice and she seems to hear me- sort of quarter turning towards me.At that point I decided I could buy the coffee creamer and tea needed at another store. As I was leaving she turned and acted like she was going to help me. I left my bags at the register.At that point I was done. You lost yet another customer. How many people are leaving with thier groceries without paying ? How many people wont return because Walmart has forgotten that the customer is part of the equation. Figure out a bell or something that people can ring when they need customer service or kindly post the number to the nearest store that cares.

Ri
Review №41

Just as awesome and convinient as Always. Situated in 1.2 miles from Auberry at twins. I find it amazing and catering to my everyday needs. It has a Subway inside for lunch or dinner breaks. The staff is nice and helpful. The guy just knew everything at his finger tips. Im very happy that I ha e a supercenter next to my new house

Ma
Review №42

Fantastic store. Walmart with great selection and a sanitation team that absolutely cares. Clean restrooms, good selection of QLED TVs and great sporting goods department

Ma
Review №43

They had great selection overall.

Ed
Review №44

Would give a 0 if I could. In my years of going here, not once have they not been out of stock on half the items im looking for. Half the employees are rude and the store is constantly a mess and unorganized. I would drive 30 miles to avoid this place.

Ki
Review №45

Got an old change Great services

Ch
Review №46

One of the cleanest walmarts ive seen in dallas way more options than the ones by my home in irving/grand prairie!! So organized and neat.

Br
Review №47

It is fine. Totally set up different that other stores. Had to navigate if you are used to others. Need to hire English speaking workers though. One guy had to ask the other guy in Spanish where the taco shells were and another lady didnt understand when I asked her where the greeting cards were.

Da
Review №48

Good place to buy groceries.

Ia
Review №49

I thought all the employees working on the floor were curious and helpful but the management was awful. I think they switch jobs so that may learn to be curious and helpful as well. The training is definitely there management should practice what they preach.

Ga
Review №50

Nice walmart in Allen,Texas much nicer then the ones in Dallas for sure lol

Ha
Review №51

Customer service including managers are worthless. If you’re going to work somewhere learn how to do your job. Waited 1.5hrs for them to fix a problem that could’ve easily been fixed, but instead I wasted MY time with multiple causers who had no clue what to do. Never shopping at Walmart again. Just horrible.

Ki
Review №52

Wal-Mart is always neat and clean and everything is easy enough to find

Ke
Review №53

Its a drive but its a nice store and that is why we go there. I just have to learn where stuff is. Staff was helpful.

Me
Review №54

Great clean and organized store 👌

Sa
Review №55

I came in and I was greeting by such a warm person. His name is Gregory he was the cart attendant at the door when I walked in. He took the time to personally hand me a cart and wiped it for me. This has never happened at Walmart before and I have shopped at Walmart since 2005. Later the same night I visited that Walmart to return a chair because it was missing important parts. I must have looked confused searching for customer service and there was Gregory again to directed me! He is awesome! He needs a promotion a bonus a raise something for his positive attitude while doing such hard work.

St
Review №56

Rude employees. How do yall not know information about your own store also ??

Lu
Review №57

Use the self check out line it os the best way to get in and out

Jo
Review №58

Customer service at this particular Walmart is Excellent. Bathrooms are clean, and someone is there to assist you for what you need.

Ba
Review №59

Walmart is OK but the public is very ignorant 🙄 about keeping themselves at a safe distanceWalmart is Always packed and with saying that Walmart prices should be a lot lower!

Sh
Review №60

Always get my pickup order right. The girls are the best in the pickup area. Really good for pickup or delivery. Fresh produce and you wont regret ordering from them.

Ro
Review №61

Its all right for certain things

Ka
Review №62

Clean and organized. Product I was looking for was easily located in the store.

Bo
Review №63

Big building 😂

PJ
Review №64

Totally inept. I came in because online it said there were only two left of what I wanted. Not there. A friendly stocker suggested I go to customer service. I waited in line for a while. They were no help and didnt even know the number to call to order online and have something shipped. I asked to speak to a manager. None came. A supervisor sent someone over to a register in use, even though they told him they didnt know how to do what he was asking. I only found one person that actually could help me and she was a cashier, busy ringing people up.

Ro
Review №65

Probably the best Wal-Mart I’ve been to. Very clean and nicely organized. Other locations in the area make you feel like you can’t get out fast enough.

Je
Review №66

Though this is one of the somewhat cleaner WalMart stores, and Im blaming school supplies and kids running rampant for the messes, most of the people walking around with the How may I help? buttons, didnt really want you to ask. I even found someone on his phone and asked him if he could answer a couple of questions so I could get an idea of what I needed. I asked someone if they could help me and she looked at me like I had just insulted her characters. After I asked her my questions, she said she just really didnt know, since that wasnt even her department. She didnt offer to find the person who DID work there (I use the term loosely). It turned out from what I gathered, no one there really worked in that department. Im just hoping it was because it was stocking crew, in which case, the start early!

Ad
Review №67

Almost had too much variety to decide anything.

Ke
Review №68

So far so good with this walmart only my first time at this one but was clean an we had a good experience.

Li
Review №69

This is one of the best Walmarts Ive visited in a long time. And unlike Princeton WalMart who forces people to wait 3 to 5 business days go get money back on a debit purchase, Allen understands that WalMart takes our money upon purchase. So they wont force you to spend your already spent cash there by making you take a gift card. Allen WalMart is actually always been my favorite but since covid the hours not in operation makes my visiting this store less often

Ka
Review №70

I was in the Allen store a few days ago and got the worst customer service ever. As I began to check out in the self check out line an employee proceeded to stand by the entrance with the arms close staring at me the whole time like I was going to steal. While there was a woman right after me who left the self checkout line without paying and went to the ladies room with a basket FULL of groceries. It was belittling and it was humiliating to have her stare so hard for the whole entire time. It was the worst experience ever. I will never shop at Walmart again and that’s why Target will always win! No one wants to go shopping and be racially profiled!

Ma
Review №71

It was good to find a grocery store. Even if they have so many empty shelves. I can get some food for 2 or 3 days. Thanks to them for their hard work.

VA
Review №72

Well as of today and my third trip to Walmart just this week to pick up things they did not have Im done I will definitely find another place to buy my groceries and everything else I need for my home and pets

An
Review №73

Enjoy going to different Walmart

Sa
Review №74

Well, for cheap things that is gonna end in the trash, I am not crazy about this place in general.Consumerism is a plague on it on right.But it keeps the world on its basic needs.And that’s all I’m gonna say about this place.

Sh
Review №75

Good service. Easy to find what I need.

Sh
Review №76

Went here for covid-19 vaccine and the entire process was extremely well organized and staffed. They took care of all ages with great care and professionalism. This was my first visit to this walmart location.

Sk
Review №77

I would never recommend this Walmart i called them 15 times and they never pick up worst customer service ever

Sa
Review №78

It was raining really hard and our groceries got all wet. This isnt Walmarts fault obviously, but this combined with the fact that Walmart sometimes sells guns just put me in a bad mood.

Fa
Review №79

Worst 👎 Walmart I have ever went to. They dont have any good thingsTHEIR ALSO HAVE WORST STAFF AND THEY DONT EVEN KNOW WHERE WHAT THINGS ARE........THEY DONT HAVE ANYONE AT THE BAKERY AFTER 4 PM LIKE what?????? THEY EVEN HAVE

La
Review №80

It was around 9pm and not even ONE lane with a cashier was open. Only self check out and I had a basket full of items! Self check out is fine for a few items but it is VERY inconvenient for a customer to have to scan each item individually and sack their own basket full of products!! I can see if I was saving money by doing this but nooo...these prices we’re paying includes a cashier so it’s really a rip off. I’m sure Walmart doesn’t care what one customer feels since they’re a billion dollar company though.

Sr
Review №81

It is heavily raining today and I am waiting for a pick up order from yesterday that got delayed. I received message about after closing time. Came here yesterday night waited for 30 min, called customer service and they mentioned i can pick up the order now. I came here and again waiting for more than 30 min(still waiting) but a agent said she will bring my order as soon as she can, but I don’t have any hope. It is very frustrating to be waiting here with no help and wasting my time. Everybody’s order is being helped though. They could either cancel my order and let me order a new one, but again nobody can answer that.Meanwhile as I mentioned it is raining heavily and all agents are in raincoat and pulling down the windows will wet your cars. Have to pull down to explain my situation multiple times.BUT there is this one gentleman in picture that is going beyond and carrying a umbrella so his customers Seats don’t get wet. Kudos to this guy for going above and beyond his job.

Sh
Review №82

Lovely store. Great selections.

Ma
Review №83

Managers and Supervisors are very hated and very disrespectful. This store gives much to be desired.

Do
Review №84

The store was clean. A young salesman in electronics was extremely helpful. The cashier I had was not friendly at all, he didnt greet me or sdk if I found everything I needed. He also left one of my items out of the bag so I had to make another trip.

Br
Review №85

Typical WalMart outing. I don’t think I have ever had a great experience at WalMart. It’s always ho hum let’s get what we need to and get out is my attitude. My biggest complaint is the hours have not returned to pre coviid hours and frankly without the 24 hour service it’s just another store.

Da
Review №86

No one ever answers the phone if you call the store, no one offers help, and you have to wait 45 minutes for a propane exchange because they tell you someone is out there, but they never come until you ask at least 3 employees.

Is
Review №87

If you dont have anything nice to say dont say it. So I wont

da
Review №88

Some prices changed but Wal-Mart i good store

pa
Review №89

I like the most, not over crowded with people

fo
Review №90

It was alright but hard to spot even with Google maps

Ni
Review №91

It’s Walmart. They have everything rarely are there ever issues with products and when their are they typically make them right. They did however stop doing the Walmart Savings Catcher which was a huge bonus because over time you could save enough for a grocery trip or if you were short on money. Kroger or Tom Thumb offer better rewArds and gas bonuses. Also they recently updated and rearranged the entire store which is a positive. It was looking old and decrepit for a while but they took care of that.

Je
Review №92

I love going to this Walmart because its easily accessible right off the highway.

st
Review №93

Friendly service. Had everything that we needed .

Si
Review №94

Macdonald’s. February 23, 2.45-55pm.Raw French fries, no drinks at all except orange juice, extra pay for orange juice, hard to talk with cashier she couldn’t understand order, did not repeat it and made a mistakes by doubling 2 items. I was in hurry and had to pay for all her mistakes. Never come back there.

Su
Review №95

Its a great wall mart.

Li
Review №96

Love the Lucas, Tx store. Very clean and always stocked.

Lo
Review №97

I continue to wait for assistance in different departments no one is there. I press the button hear it over the store intercom...no one would come. I have to walk to the Cashiers to get help. However, employees are walking around all over the store, but they say they will get someone to help...👎 like I said I have to work up front to the Cashiers.

Ke
Review №98

Very nice Walmart

Sh
Review №99

Nice Wal-Mart

Re
Review №100

This is the best Walmart in my area, always clean and in order. Also has a nice selection of important beers, Guinness blondes are my favorite.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:730 W Exchange Pkwy, Allen, TX 75013, United States
  • Site:https://walmart.com/store/2918-allen-tx
  • Phone:+1 972-649-0356
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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