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Under Armour Factory House
820 W Stacy Rd Suite # 518, Allen, TX 75013, United States
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Under Armour Factory House
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Fr
Review №1

I love the brand! As a retired vet, I get the upmost respect from all employees and I love to take advantage of the discount. I go in about once a week and there is always this one gentleman with a be kind mask that is very helpful. He does not make it seem like I am bothering him when I ask questions, and even with a mask on, I can tell he is smiling as he assist me. Also a great sense of humor. I give it 4/5 because I do not get the same service from other employees.

Ch
Review №2

Good selections, but didnt find deals on new arrivals.

Ke
Review №3

Picked up a couple Iso-Chill Polos (my new favorite shirts). Excited they had different colors. My favorite store!

Is
Review №4

They have a lot of clothes,pants,shoes,shorts and other stuff you can buy. Mostly I buy my clothes here when I want to go work out or just to wear its so comfortable

In
Review №5

I typically prefer UA apparel and shoes over other athletic brands. But they literally didnt have much of anything that would be considered on sale for back to school. Such a disappointment.

vi
Review №6

This is worst customer service Ive received where we just asked wether they have a student discount or not. And the manager rushs at us speaking rude to us. And this is not at all acceptable.

D
Review №7

Great deals and good selection, much better customer service than other outlet stores

Lo
Review №8

High prices. You get better prices at department store sales. Horrible parking space. Spent some time finding a parking space. I didnt dare go to any other stores. Huge waste of time!

He
Review №9

Good products but they are becoming a little pricey

Ka
Review №10

1st time here, found some pretty good deals.

Jo
Review №11

Wow. Just one of the best inventoried stores around. The large brick and mortar stores dont come close the active appeal.

Ra
Review №12

It has good collections of clothes, friendly staff

Wi
Review №13

Good visit quality merchandise at a affordable price would recommend to others.

Jo
Review №14

They always have deals going on in the store. The staff is always real quick to help out if you cant find something too.

Am
Review №15

Great clothes, prices and quality, also great customer service.

Em
Review №16

Great sale today 9/15

ab
Review №17

The store is really clean and organized, good products, prices just ok.

Mo
Review №18

The folks at the UA were awesome. They helped me with checking prices and were very friendly. I will definitely will like to come back. I am really enjoying my workout clothes.

R.
Review №19

Great quality gear. Thank you for the additional first responders discount this weekend.

Ah
Review №20

Nice store but the staff is not attentive

Tr
Review №21

Im All in with under armour, this is by far the best shoe for me and I will not buy anything else, Im sold on them because the staff and service is always excellent and I dont have to buy a shoe 2 or 3 sizes too Big, I wear a 12 1/2 but not many or any other brands make it they go from 12 to 13 so you either buy a shoe thats too big or you keep searching, and this is where my search ended I will never buy a shoe size that is too big ever again as long as under armour makes my size Im only buying under armour 💯💯💯✅✅✅😁😁😁

Tx
Review №22

Best prices for under armour gear.

Va
Review №23

Found several items and register service was quick and fast as well as well sanitized.

Ja
Review №24

Always a pleasure to come shop here .all the stuff are awesome

Th
Review №25

Always great customer service.. My favorite place to shop

br
Review №26

Love the store! Easy parking if arrive earlier in the day. Sometimes I am pleasantly surprised when finding an item(s) for myself or another, then the cashier rings up an even better price!! Im all smiles walking out of the store and onto another adventure. The store is clean, well laid out, and easy to scan for items of interest. Very pleased with the Under Armour Factory Outlet..price and in the quality of every item Ive purchased...only what I need of course. Styles fit my lifestyle. Great store!

Je
Review №27

Disappointed they didnt have any football cleats.

Ja
Review №28

Worst service at this store. The associates are rude and you get no help. They bullied me for a $12 backpack at check out. Un trained and rude staff. 4 star because I love the brand.

mo
Review №29

Just had such a terrible experience at this store this evening at 8:30 PM on 30th Oct. People at the check out counter were extremely ungracious. They billed us for 11 items and luckily I counted and found only 9 !! I saw one of the items being taken away and immediately identified it as one of the missing items. After a long wait they finally deleted the 11th item and refunded the money with a frown and absolutely no apologies. I would like to appreciate the two gentlemen who helped us inside the store but the woman and man at the check out completely ruined the experience for us. We bought a lot of stuff and this attitude was just so unfriendly.

Mi
Review №30

I love the sales, the military discount and selection!

Sh
Review №31

This store is amazing. Lo is my favorite person at this location. He is friendly and just an all around great manager..

Li
Review №32

Dont know whats going on with this store but they shrank the womens section and the last two times could not find anything, never happened before always came out with at least five bags

As
Review №33

Saturday manager was helpful and knowledgeable about in store products. We werent able to find everything in the store and he helped us place an online order.

Ma
Review №34

Good deals on shoes and apparel, about 30% at this time

RL
Review №35

Great selection of awesome products at great prices

Ra
Review №36

Well Maintained in the pandamic. Staff really helpful.

su
Review №37

We love our new shoes. They have great deals.

Ka
Review №38

Great selection and awesome sales. The team is very helpful and friendly. I find myself going back there often!

Al
Review №39

Big and well stocked

Or
Review №40

Good cashier customer service. Product quality seems really good. I got my first pair of shoes there. With it being an outlet store, the price was pretty good. I will recommend this store.Please LIKE this review !

Be
Review №41

You never know what they will have so its always worth a look. You may get a great deal

Ki
Review №42

Great selection and prices!

M
Review №43

Great deals! Customer service was great! If in the area I recommend you stop by and shop the great deals.

Ei
Review №44

Susan has made this shopping trip very easy! She goes her way to help me finding the correct size!

Ke
Review №45

Good shoes for less than $50 if you buy off the discount rack. Still less than other shoe stores even when not on the rack. Other products may be old but still have the UA quality. Service was fast even though the line was 10 deep on Sunday night.

Da
Review №46

Great value

Ri
Review №47

Super clean, organized, and stocked. I found the staff very freindlyband helpful. I decide to go 4 star based on store pricing did not seem like it met the outlet pricing. I see better pricing in non outlet stores. Thanks

La
Review №48

Great sales and great customer service!

Mi
Review №49

My experience at Under Armour today was not the best. I entered the store without anyone greeting me(Holiday Season).I shopped from the front of the store to the back, where the shoes were located. No one tried to assist me in my shopping experience. I stayed in the store shopping for approximately 30-45 minutes still no one asked if I needed any help. There were several employees working in the store during the time I was shopping. I found some items and I purchased them but my experience was a 2 out of a possible 10. Maybe you can go and have a better shopping experience than me. Thank you.

Ja
Review №50

Jeanelle was very rude, we ended up leaving the store while at the register trying to pay for our stuff. She was just arrogant and don’t care and I think a part of it was because we had a coupon we wanted to use and she didn’t like it. I did report it to the corporate and hoping I’ll hear back. I ain’t going back to this store. I wouldn’t recommend the particular store. The company is just awesome.

jl
Review №51

Was able to return an online purchase without any issues very fast and easy and employees were nice.

Al
Review №52

Employees don’t show much, if any interest in customers. In fact, not a single one approached any of us the entire time, despite the fact that we spent big money there that day. Inventory was slim pickings to say the least. Discounts and prices were good.

De
Review №53

Great prices and service!

Jo
Review №54

Great sales

Sh
Review №55

One of the mail cashiers was being racist to my mother. First we walked up to pay for the shoes then the cashier tells us theres a sale, he states the sale doesnt affect the shoes we are buying. He asked her several times if she wanted to still get them more than three time after she kindly told him yes. He kept going on and on stating theres no sale on the shoes. If we picked those $130 steph currys im know we can afford them.The blonde cashier racially profiled my mother because we were black. Not all under armour stores are bad, I just wouldnt recommend this store in particular.

Br
Review №56

Totally awesome

Kh
Review №57

The cashier was helpful and courteous.

Ja
Review №58

Still pricey...

MJ
Review №59

The check out line is always extremely long, and if you need help good luck trying to find a salesperson

Ja
Review №60

Long lanes on weekends and some great discounts! I prefer to go here on week days if I have time to avoid the crowd.

He
Review №61

As it is expected for Black Friday, it was very busy. A few tables were a bit messy but overall a good experience. The line to check out moved fast and everybody working was friendly and courteous.

Li
Review №62

Store is a good place to shop for clothing but they need to get their system to work better - military discount should show up in the register and should be extended to immediate family. Lowes does this.

Ca
Review №63

I was so excited to go into underarmour store for my first time ever and I had a horrible greeting at the door today as I entered. I understand it was 5 minutes until close but there are more respectful and polite ways to say it. The man rolled his eyes as we entered and yelled at us saying we better be out of the store in 5 minutes because they are closing up. I had my two year old son and my four year old daughter with me. He needs to greet at doorway not yell and make customers feel unwelcome because that does not make me ever want to go back. I am really upset about my experience today.

Gi
Review №64

I love this brand good prices and good merchandise, need to add more merchandise and have more variety of mens shoes...

Dy
Review №65

Discounts are amazing!! This is my fav store for athletic wear! Seriously get unbelievable deals every time.

K.
Review №66

Decided to check out the outlet store, huge disappointment! The manager should be fired for the horrible lack of inventory. I realize its back to school but be proactive and be ready for the extra traffic during this time.

Ma
Review №67

I walked in and shopped around with my husband. It was not busy, and literally every single employee working there ignored us. One man looked me in the eyes, looked at my chest, looked me in the eyes again, and looked away. I used to work in retail so I know that this is a big customer service no-no.The clothing selection seemed pretty average.On a positive note, the store was clean and organized.

Vi
Review №68

Store offers great stuff. But its better to shop in discount season.

Mi
Review №69

Excellent customer service and helpful employees

Ha
Review №70

This single star rating is just only for the irresponsible staffs...The cap (not only one but bunch of them) had sign as 50% off but while checking out they said thes caps are not on sale..it was just infront of the counter. We said them and they were rude about it.

Ca
Review №71

This isnt really my style as Im not a sporty person, but I do love their hoodies and shoes

Ja
Review №72

The best place to shop Under Armor, they typically have some good sales going on

SA
Review №73

The best quality items though pricy. Very good people in the shop to help.

Sh
Review №74

Good service even when they are training new employees

Ni
Review №75

The store had good products and a knowledgeable staff. I enjoyed it. But all of the products were super high in price so be forewarned.

G
Review №76

Great selection of the brand name clothing and good prices. I will be back for sure.

Fr
Review №77

My favorite clothing place

Di
Review №78

Great sports clothes branded items at discounted pricing in Allen Premium Outlet

Mi
Review №79

Nice store, but the deals arent there. Pricey.

Fr
Review №80

Great sales and prices for the brand and quality of clothes

BE
Review №81

Great place for active wear, I love their shoes, shirts and shorts.

Kr
Review №82

I generally shop UA online, but I was out and about. I am glad I went in they were having a sale and customer service was good.

Ti
Review №83

Happy

Do
Review №84

Great store friendly staff parking however is rediculous! Great prices and a fairly good selection.

Vr
Review №85

Didnt shop there

La
Review №86

Better deals at Dicks using their coupons

Ra
Review №87

Awesome sales. Staff was great.

Ju
Review №88

Great deals

Ch
Review №89

Good stuff great discounts. Vets discount.

Da
Review №90

Geez, first time at this store and Im wondering... Do you have to have blonde hair with blue eyes to get a hello or a how can I help you?Not ONE person greeted us or even looked at us for more than 2 seconds.

Ro
Review №91

New store, next to Polo Ralph Lauren.

Ja
Review №92

Very nice selection, good prices

Sh
Review №93

Very good prices and many varieties

Be
Review №94

Nice store, clean, well organized and very friendly staff.

Em
Review №95

Love Under Armour!

Fa
Review №96

Its ok, you can find some good deals.

Si
Review №97

Susan Shorley was a great help!!!

Ka
Review №98

Wow, the prices and selections available. Should go here first before the regular stores.

Jo
Review №99

Worst customer service I have ever experienced. Manager needs to be fired for horrible customer service and micro managing in front of customers. Micro managing isn’t your only job when running a busy store. We will no longer shop there because of her.

Co
Review №100

No one greeted upon walk in, was in the store for around 15 minutes no one asked if I needed help, could they help me look for something. Just left the store. Will not be back.

Information
63 Photos
100 Comments
4.3 Rating
  • Address:820 W Stacy Rd Suite # 518, Allen, TX 75013, United States
  • Site:http://store-locations.underarmour.com/tx/allen/75/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 972-678-4010
Categories
  • Clothing store
  • Shoe store
  • Sporting goods store
  • Sportswear store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:Closed
  • Thursday:6AM–9PM
  • Friday:10AM–9PM
  • Saturday:11AM–7PM
  • Sunday:10AM–9PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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