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Wrench Works LLC Automotive Repair
3331 San Mateo Blvd NE, Albuquerque, NM 87110, United States
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Wrench Works LLC Automotive Repair
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Na
Review №1

So I happened to have a squealing belt issue RIGHT by their shop. On a whim I immediately called the closest shop- Wrench Works. It was a Friday mid morning (approx 10:30 am) and asked if they could at least confirm my diagnosis. They WORKED ME INTO THEIR SCHEDULE and had me back on the road same day. I literally just walked to lunch and back and the repairs were complete. Marlene the front desk person was kind, compassionate, and understanding. The mechanics looked at my 1998 Honda Accord and didn’t try and upsell me or convince me I needed to fix X other things wrong with the vehicle. I came in with a problem and they solved exactly that problem. I will absolutely come back to this shop in the future and give them my highest recommendation. Thank you Josh and team!!

So
Review №2

We had to stop by due to a check engine light coming on during our trip from Texas to California. They were very understanding and took our car in quickly for diagnosis. Once they figured out what was wrong they told us what to do for our trip and helped us get back in the road. Great service!! We really appreciate it!!

No
Review №3

I appreciate all their help. Honest people to work with. I will recommend their shop to all my friends and family. Thank you Josh.

Ky
Review №4

Josh was very honest and did the work on my vehicle to make sure it was safe to drive back to Florida. He was so much cheaper than the previous quote I got from Firestone. I would recommend this shop to anyone.

Jo
Review №5

They are very nice people working their and reasonable priced I had my air compressor fixed now my air conditioner is working great I will tell everyone about them they fixed it fast too

Ju
Review №6

Josh is the most amazing mechanic. He is so honest and fair with his prices.

Cu
Review №7

Josh & his crew were awesome! Fixed everything I needed on my vehicle at a reasonable price! Will return

Da
Review №8

Josh and crew real helpful in explaing repair process to my daughter. I highly recommend this shop.

Mr
Review №9

Josh is the best at what he does!! Always comes through.. I highly recommend this shop for any of your mechanical problems

Do
Review №10

I had my Transmission replaced in my FWD Accord by Josh and his team. He was very patient and understanding as the transmission i was supposed to get had hiccups along the way and was very calm and gave amazing service! I recommend Wrench works to anyone who needs a good mechanic to work on their car, theres not a lot of good ones here in town, and i dont like anyone working on my car. But Josh will be my go to guy to work on my car from here on out!

Ca
Review №11

Josh and his team are monsters. (In a positive way.) My 03 F-150 4.2L is running like a champ.

Yv
Review №12

Josh and his team are exceptional. They go out of their way, are professional, and honest. Their integrity gained a loyal customer.Thank you Wrench Works

Ad
Review №13

Good place to get any kind of mechanical work done. Josh will take care of you. Great prices, and great customer service.

Mi
Review №14

I seriously can’t thank these guys enough! We are on a road trip crossing the entire US and have been having issues with our electric brake controller which was due to a faulty brake control switch. I called them and they said I could come in immediately. All of them came out to help, didn’t overcharge me and had my issue fixed in less than ten minutes. I’m driving alone with my 4 kids and honestly this fix could be something so small but critically necessary as we drive up and down mountains and could save our lives. I feel so much relief now and safer. Outstanding good old fashioned excellent customer service is what this business is about!

He
Review №15

This is a wonderful place to get your mechanic work done. They have lots of experience and have been open for years. The owner Josh is very accommodating and pleasant. They have some ASE certified mechanics and will always do their best on your vehicle the FIRST time. Their prices are also very fair. I highly recommend this place to anyone looking for thorough, educated, and proper auto work.

Jo
Review №16

I took my car in for an oil change and brake job. Marlene, who greeted me when I walked in, was very friendly and helpful. The mechanics were fast and also friendly. I highly recommend this shop for all your auto needs. They earned a loyal customer for life! Thanks Wrench works!

Is
Review №17

Josh and Marlene are awesome and always very helpful and informative. Pro service.

Ji
Review №18

Great and fast service. Definitely recommend

Ma
Review №19

Very honest and good prices! Will definitely come back. Be aware that there is no covered parking structure, so your car may be at risk when left in the lot.edit: J and K has been replaced by Wrench Works. Still very good prices, friendly and fast service.

Ed
Review №20

Amazing 👌 great atmosphere, amazing people!! They are willing to work with you man!! Very affordable 👌 Definitely coming back 🤟

Ja
Review №21

We were only passing through on a road trip but needed a quick A/C service. They got us in and out super quick with very friendly and knowledgeable service!! Highly recommend this place for any auto repair needs.

jo
Review №22

They definitely can get accurate diagnosis but theycharged ARM/LEG for both diagnostic and repair!

Jo
Review №23

Josh and his team excel at customer service while providing updates and information on the process. A previous mechanic not only failed to fix the problem but made it worse. Wrench Works took great care of usCouldn’t be any happier with my experience, thank you!

Ja
Review №24

Great place, Very Polite and Professional, Would recommend to anyone.

Ch
Review №25

The shop and workers are awesome! They know what they are doing and they get the work done in a timely manner. I would recommend this shop to everyone I know.

Ke
Review №26

Very honest. Will use them again. These guys are great and dont try to rip you off on pricing. Been there several time now and these are the only mechanics Ill use from now on.Keep rocking it Josh!!!

Te
Review №27

Great mechanic fast service

Li
Review №28

I had a bad experience with a different machanic at a different place, that took my truck apart & kept wanting money! I called wrench works & spoke to Josh & he had MY truck towed to his shop with no hesitation! My truck was in pieces & alot of parts were missing! Josh is Amazing😀 I dont know how he did it?! He is a miracle worker!!! He Fixed My truck, honestly I thought I wouldnt stand a chance with that truck ever runing again! I am Very, very Grateful to Josh @ Wrench Works! He is very Honest! I never thought That I could ever trust a Machanic again, but he proved to me that there is honest machanics that dont rip off your money! If Anyone needs a Good Machanic Call Josh @ Wrench works, Ladies we dont have to worry about having a bad machanic, They are very Honest & Respectful. I highly recommend Josh @ Wrench works!!!

Ch
Review №29

Excellent service and work! Great people! Cant ask for a better experience if you need work on your vehicle

Ni
Review №30

The new owner Josh is hands down a stand up guy and stands behind his work and left my Truck 10xs better than he found it! Wouldnt hesitate to bring my vehicles back.

Je
Review №31

Josh is awsome, professional direct, took my wifes car in to fix a coolent leak, he diagnosed the issue and fixed it with 4 hours. Aslo power washed the motor.

Li
Review №32

Took my Ford Expedition to this place a few months ago. I already had taken it to two other places who couldnt figure out what was wrong with it. The third place wanted to charge me 75.00 an hour just to troubleshoot, that didnt include repairs if they could find the problem. J&K found my problem and only charged for labor and parts. Price was reasonable and staff was great! Im having other issues now and will definitely be going back there for the new problem. I wont take my vehicle anywhere else now. Honest business, honest hard working people, very hard to come by now a days. Wont take my vehicles anywhere else.

Br
Review №33

My family mechanic that we love and trust! Hands down the BEST mechanic in Albuquerque. Jon rebuilt my transmission, and mrs. Keller gave us great recommendations to other car stuff

Tr
Review №34

Knowledgeable and practical

FA
Review №35

Josh is a great guy he helped us out alot....he was very informative and a very fair person this is a great place and i.will take my business to him from now on 2016 red nissian Altima

An
Review №36

Josh is so knowledgeable and great at what he does.

Co
Review №37

Great local repair shop! Ive come here many times after being quoted for unnecessary and/or overpriced work from other chains in town. They have fair prices and I always can get help in a pinch. Ive come for a variety of problems and always been satisfied with customer service, pricing, mechanical skills and know-how. Highly Recommend.

Ty
Review №38

Great service, great price. They got me in quick on short notice and were extremely helpful in diagnosing issues in my truck. Would recommend!

Do
Review №39

John did a great job at providing me quotes and fixing my Suburban In a timely manner. Valerie was polite and relayed any concerns I had to John without delay. Im very satisfied with the service I received. I no longer need to look for a mechanic, Ill be coming back for any future needs! Thank you John and the folks at JK Automotive.

BL
Review №40

Finally a place that can actually get the job done without charging an arm and a leg.Great, friendly, attentive customer service.Subaru Impreza is running better then when I bought it thanks to Mike and the rest of the awesome mechanics. Always coming here for all my car needs.

Ma
Review №41

My Tacoma developed a shutter, apparently a common problem for these trucks. Well I looked up the cost of the center support bearing thinking I would have to do the repair myself (with the help from YouTube, if I could even do it) because I expected the repair to be too expensive for me after I priced the bearing on the Internet. I called J & K Auto on a Friday, John quoted a price to good to be true, and said he could do the repair the following Monday. Something was wrong...right? NO, not at all as I found out! I dropped it off at about 9:30 and got a call about 2:00 from Valerie stating it was ready...WOW, at a fraction of my anticipated cost and the price he quoted. He even found the u-joint that caused the problem. I picked it up and it drives so smoooooth, like it hasnt driven in a long time. Everything, I mean everything was PERFECT, the price, the professionalism from both Valerie and John, and of course the workmanship! I didnt have to go back for some crazy reason like I have every other repair place Ive been to. Plain and simple, J & K Auto is the ONLY place I will go for any of my auto repair needs...you cannot go wrong unless you dont use J & K Auto. Id give them more than 5 stars if Google would let me !!!!

Ma
Review №42

Customer care was good but they dont know what is actually wrong with car which makes you spend more money on something they fixed that didnt need fixing. My car is still not running correctly I let them know and now they want me to pay over 200$ more to get something else fixed... Need more knowledge and patience. Seemed like they jumped the gun on what was broken.

Ma
Review №43

Friendly and honest! Took my car to Firestone walked out a day and a half later with a $2500 repair estimate. I came here they fixed the problem the same day and they recommended a serpentine belt change in the near future, I told them to do the serpentine belt now and add on an oil change and I was out of there for well under $200. 3 months later my car is still running great! Thanks guys!

Ka
Review №44

I was recommended to the shop. I was never told they do not have a secure yard to hold the vehicles in. My truck was broken into, if it would have started it would have been long gone. Now the shop will not even return my calls. I will never know if they are good mechanics as I will not be taking my vehicles back.

Th
Review №45

My brother owns this shop and has always treated every one equally and has done his job right.

Ad
Review №46

Jon is an excellent mechanic, hes been able to diagnose and repair tough problems with my trucks quickly and affordably every time. Hes fair, HONEST, and easy to work with. If you are looking for someone you can trust, take your vehicle to J&K. Best shop around.

Ri
Review №47

Oh man what a great place for auto repair. Im so relived I took it to John. My van was acting up I thought it was the transmission and was ready to spend thousands. Half day later John called me and said it was ready all my problems were solved. A couple odds and ends that needed attention and I was back on the road with a grand total of $158 bucks. Dam what a relief. I will always take my vehicles to John and Jk automotive. Honest and quick. Two things most Mechanics have never been guilty of. Take your issue to John he will make your day.

Ro
Review №48

Great place good price Mike and the lady at the front desk are honest and helpful.

Ch
Review №49

Was recommended to this shop. The lady that runs the phones and front desk was extremely rude. The mechanic I spoke to was also very shot with me when asking for information. I would not recommend this shop to anyone after the way I was treated.

Da
Review №50

They had the parts and tools I needed

Le
Review №51

Honest

Ma
Review №52

John does great work and is honest and straight up! I had to get the head gasket replaced due to a manufacturer defect. He was half the price of anywhere else. A few months later, I had to come in for a coolant leak, my car was smoking like crazy. Turns out a radiator hose blew off due to a clamp going bad. They replaced the clamp, filled the coolant and REFUSED to charge me!!! Having worked in the trades myself(former plumber) I believe that if you need the advice or help from a professional, you SHOULD be charged at least something for it. Hes given me advice over the phone numerous times, looked at both my vehicles to give recommendations at no charge, and even charged me less than the quote he gave me for the head gasket! This will be the last time you have to look for a mechanic again!

Ji
Review №53

When called i just need a simple qoute. So i asked how much to pull a spark plug sleeve. Trust me i undersatand i own a business myself. But when he tells me it could cost 2000 dollars and he had someone pay him that to do one sleeve. I just cant believe someone would pay that. So i suggest you do not come here . Because if he talked someone into that repair for one spark plug sleeve could you imagine what he would charge for a head gasket it just might be 5000. I talked to John .

So
Review №54

Great prices, friendly staff; but more importantly, honest and reliable work!

Al
Review №55

Excellent service and very reasonable prices

Ma
Review №56

Always go here. Great prices, service

Jo
Review №57

Always an excellent service will always be my first choice

bo
Review №58

The only mechanic i trust in Albuquerque to bet the job done right the first time.

Ma
Review №59

They totally lied and misrepresented the work that I paid for. Not only was the owners wife extremely rude and condescending the owner/ head mechanic lied directly to me regarding a repair that was never even done.I

La
Review №60

Great service!

co
Review №61

Great people

Je
Review №62

Great honest people

Je
Review №63

This place is good

LE
Review №64

Trustworthy and quick!

Ma
Review №65

Friendly, honest and affordable

Information
24 Photos
65 Comments
4.6 Rating
  • Address:3331 San Mateo Blvd NE, Albuquerque, NM 87110, United States
  • Site:http://wrenchworksabq.com/
  • Phone:+1 505-200-2280
Categories
  • Brake shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–5PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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