I wish I had looked at the ratings for this place before taking a chance.The employees are not informed. I have a new piercing, and since the swelling has gone down, I wanted better fitting jewelry. I wasnt fully sure of the size Id need, and got no help from them. Didnt take the time to talk to me, or explain anything about the no return policy. This place sucks. Im out $40 on jewelry I cant wear. 👎🏼👎🏼👎🏼

Asked employee for number where I could speak to a manager, she refused to give me it. Asked when a manager would be on site and she said I cant release that information. If a customer has an issue.. why cant I speak to a manager? Sketchy.

I love all the jewelry I buy from here. Never have an issue with anything I buy. I like to wear a lot of stones and they always check the sizes just to make sure they are correct before I buy them. If your not sure about your size they will measure your jewelry to make sure they get you exactly what you need. Love the selection they have for surgical stainless steel jewelry. Only issue I’ve ever had is have an allergic reaction to titanium but I wanted to see what would happen knowing I have a metal allergy, not something wrong on their end.

Was just browsing around the mall and passed the kiosk. A young lady named Ashley, I believe, helped me out. Awesome service because I walked away with 6 items. Kudos to her and her friendliness!

Employees picking her nose and wearing masks improperly.

They have alot of body piercing jewelry...although, when i asked about the dermal piercing sizes, gauges, etc. The employee told me hes not sure about any of the jewelry.Nice place if your looking 4 body jewelry,but needs to train and inform employees about merchandise if your going to sell it. Also,jewelry faded in color and metal became dull after 1 week

Dont buy gauges here. They use cheap metal for some of the contact points(should be stainless surgical steel). Plus their sales people will lie and say that the entire gauge is stainless steel. You will have a reaction. Total waste as you cant return.

I bought a horseshoe ring, went to unscrew, and it broke. They refuse to exchange or refund. Waste of money.