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Perfection Auto Sales & Service on Academy
6012 Academy Rd NE, Albuquerque, NM 87109, United States
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Perfection Auto Sales & Service on Academy
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Ba
Review №1

I had been looking for a car for a long time and they did not disappoint! Im very happy with my new car. The alignment was off and they were very prompt in addresses it. Thanks Perfection!

Sa
Review №2

Great service! Christy always goes above and beyond. Very detail-oriented and customer focused. Highly recommend!

Da
Review №3

Awesome experience. My salesman Darrell was great. No pressure. I was worried about getting financed but was quickly approved. I recommend Perfection on Academy for anyone looking for a car with any budget or credit score.

An
Review №4

The only reason I come to this place for service is that Christy takes good care of me. She is very nice and helpful and everything you want in a service representative.

Sh
Review №5

My favorite place to get my Element serviced. Christy knows what my car needs and keeps it running great.

Ni
Review №6

Awesome!!! They were booked but let me take my vehicle in. Christy working in the front great customer service!!

Mi
Review №7

O_M_FREAKING_GEE, I LOVE MY CAR, THANK YOU SO MUCH PERFECTION FOR WORKING WITH MY CREDIT ✌😎👍

Jo
Review №8

They were awesome and patient! I appreciate everything they did to make sure I got the car I needed! Thank you again Paul and Leo !

Jo
Review №9

Great service! Right prices.

De
Review №10

I had been looking for a reliable vehicle. Perfection auto sales is amazing. They made me feel comfortable and they were very helpful. Thank you all so much. Such wonderful customer service.

Re
Review №11

I accidentally left a review for the wrong company. I cant erase it so 5 stars.

Ti
Review №12

Christie is very knowledgeable. I have been going there for years and I am very pleased with the treatment I have received.

Su
Review №13

Lori and Paul were absolutely wonderful!! They both got me a great vehicle. They took their time to find me the right one and I absolutely love it!! I would definitely recommend Perfection to friends. Even the financing part was pretty easy. It took a little while to find the right place to finance it but Lori did an excellent job finding the right credit union that would finance it at a great rate!!

Be
Review №14

Absolutely trust the service team at Perfection on Academy. Since buying my first Honda from this location in 2004, I have been using them exclusively.

Ta
Review №15

These guys are great! Well priced vehicles and they will work with your budget. They went out of their way to serve me. I was looking specifically for a Honda Accord and they called me when they had something they thought I might be interested in. I ended up going with a different Accord at another location because it just happened to have the features I was looking for. But I would not hesitate to visit and work with these guys the next time I am on the market for a vehicle.

La
Review №16

Called Perfection on Academy, spoke to Denise in Parts Department who was very professional and efficient in her expertise, helped me find a new fuel filter for my vehicle. Highly recommend

Ne
Review №17

Awesome customer service. My car is great and it was very well priced and in amazing condition. They even helped me get an affordable insurance rate. The best service Ive had by far when buying a car. Highly recommend this place.

Ri
Review №18

Friendly good service.

Da
Review №19

Very fast and SUPER QUALITY worksmanship!! Ive been going there for about two years and wont go anywhere else.

As
Review №20

I would never recommend this dealership to anyone else for purchasing a vehicle. I recently bought a vehicle with them. I paid 30k for it (not cheap!) and yes, at first the sales department was friendly and willing to do what it takes to make a sale. I have had my vehicle for a little over a month and I have had to take it back to the service department 3 or more times for mechanical issues and once for an emissions test (required to get vehicle registered). The sales/finance staff wasn’t so helpful anymore, and have on several occasions made us feel like we are an inconvenience for them. It’s extremely frustrating and has made it difficult for us to trust this dealership.So fast forward to 4-5 service trips later, my temporary tag has expired, I call the dealership and inform them of this and ask where my Licenses plate and registration is. I am then notified that my vehicle was never registered because there was no emissions test done. You guessed it, another inconvenient trip to the service department for them to complete a service they told me was already done. And who knows when I would have heard about this if I wouldn’t have called them. Worst service I’ve ever received.

Em
Review №21

Love goin to perfection honda on academy great ppl wrkin there but gotta give loves 2 Mary Hart n Cristy they are excellent wrkers n always friendly.

Br
Review №22

We had a great experience buying from Perfection. Lori was super helpful and understood our situation. I have already recommended them to friends and family and, since perfections website is so clean and easy to use Ive been able to reccomend specific vehicles for them to look at.

ju
Review №23

Recently purchased a minivan, it had a minor detailed but it was fixed promptly and without hesitation.Everyone there is nice and helpful, it made the transaction smooth.I would definitely recommend friends and family!!

M.
Review №24

The sales representative, Ron, was awesome, I felt very comfortable and I trusted him completely, it was a great experience I would recommend people on him alone. I also love my car! I love how easy it was to get problems addressed, I was very impressed with the service centers speed and attentiveness. Only issue I experienced was the Hard push to buy extras, it made me very uncomfortable. Especially, after how pleasant it had been to work with Ron.

Ha
Review №25

My husband and I originally went to the perfection Honda in Rio Rancho, but after we were greeted by Juan he let us know the truck we were interested in was at this location. We met him there and he was just so awesome and friendly the whole time. This is a great dealership to work with that we not only went home with an amazing truck but another car we werent expecting. The team there did EVERYTHING they could to get us the lowest rates and they were great to work with! Paul Dan are also amazing! Ron is also a great team member. I recommend this dealership 100%!!

Br
Review №26

I want to give a Big Special THANK YOU to Christine, Dominic, Denise and Ron at Perfection Honda on Academy. I cannot thank you all enough for all your help and concern. Youre the kindest, most caring and helpful people. You all reached out and helped me on, Tuesday, APRIL 10, 2018, when my Granddaughter and I were in need of help to get my car started. I appreciate everything you did for me. Thank you for all your help and going the EXTRA MILE! Youre fantastic and very efficient and so kind. Im so grateful. I believe youre the reflection of the company you work for. I totally recommend Perfection Honda on Academy!! They are excellent! My Granddaughter and I and my 2012 Honda Pilot were in excellent hands. Thank you!!

Pa
Review №27

Pure perfection with the service at this location!!! Christy Romero was wonderful to work with, I felt she went over and above with helping me with my warranty! Thank you Christy!!!!

Tr
Review №28

We had a great experience with Ron and also Paul! We were at the end of a grueling two week search for the perfect car for our son. The search stopped when we found Perfection on Academy! :) Ron was very helpful when we first stopped in. He answered our many questions in a kind and knowledgeable way! He and Paul both made it a very comfortable situation for us! They made us a very fair deal that worked perfectly with our budget, and helped us to find the perfect car for what my son needed!:) Never ever did we feel pressured.....rather it was like working with two old friends!! (even though we just met them!:)) Paul, the manager, sealed the deal for us on our second visit, and again it was such a lovely and stress free situation!!! :) Our family highly recommends this amazing company!! :):)

Di
Review №29

I did a trade-in deal here and purchased a Honda Accord a few years ago. Easy transaction. I used the Service Department for routine maintenance on that Honda and always received excellent service. So much so, that when I sold the Honda and purchased a Ford pick-up, I returned to this Service Department for all my routine maintenance work. Christy, the service writer, has always been friendly, and professional. See her for all your mechanical needs. Highly recommended!

Ka
Review №30

PERFECTION ON ACADEMY SAVED OUR VACATION. My husband & I were on a road trip to Oregon & Washington. First stop was Albuquerque (coming from Austin!). Two hours outside of Albuquerque, our AC goes out. 100 driving straight into the sun. It was a pretty intense two hours of me eating ice & calling every Honda dealer in Albuquerque. Perfection on Academy was the ONLY one who would see me---thanks to Christy (Kristy?) one of their mechanics agreed to look at our car just as we pulled into town at 4pm. Bad news---it was a clutch & coil and there wasnt a part anywhere in New Mexico--and ordering one would take several days. But the woman who worked parts called around and found one at a salvage yard! They picked it up early the next morning & had our car fixed by noon ---they even hooked us up with a loaner so we could at least spend the morning in Albuquerque site seeing instead of sitting in a waiting room. THIS PLACE ROCKS! Everyone there was nice, considerate & went above and beyond. THEY SAVED OUR VACATION!

Pa
Review №31

I am a very happy owner of a Prius that is in phenomenal condition and Academy offered at a great price. Lorie and the other staff were incredibly generous, professional, down-to-earth, and accomodated my first-time-buyers angst, patiently allowing me to test drive five different vehicles, borrow two different vehicles overnight while I took them for independent inspections, and walked me through the financing and registration processes, helping me find the best plan available. Every vehicle I tried here was a good one, it was tough to decide! They do an excellent job with their fleet and are very upfront and comprehensive about the condition of their vehicles. The independent inspections I had done matched the information they provided about the cars very closely, there were no surprises. I received excellent service and an excellent car and I would recommend this as a great place to look if you want to find a great car!

Me
Review №32

I found exactly the low milage car that I was looking for. The price was also great. I delt with four different people while doing business at Perfection. ALL were helpful, kind, courteous, and very professional. A great experience.

Mo
Review №33

I had a great experience with Perfection. Ron was amazing! Made my experience smooth, fast, and easy! Got a call that morning in regards to my email and was signing paperwork by that afternoon! Would definitely recommend this place to anyone!

Qu
Review №34

Had a great experience with Paul and his team at Perfection Academy! Was not pressured into purchasing anything and was given the opportunity to take my time with my decision. Was also given sound advice with regard to trade in and purchasing. Would recommend his dealership to anyone looking for a hassle free experience.

Br
Review №35

I am happier each time I come to Perfection on Academy. I went in for an oil change, and as always they are very polite, professional, caring and quick. I would recommend buying a car here or even taking it in for services to anyone and everyone. Thank you all again for your great service.

To
Review №36

Taking my car to Perfection on Academy has been the best dealer Service Department I have experienced. My wifes Honda Element required extensive repairs and Christy Romero and her teammates took the time to explain the necessary procedures. They were sensitive to my budget and helped prioritize the repairs with safety as the primary goal. Everyone was highly professional and friendly at all times. They even provide loaner vehicles if needed and have shuttle service.The Element has over 190,000 miles on it and Im sure it will go another100 thousand if I continue to bring it to Perfection on Academy for maintenance and repairs!I highly recommend bringing your Honda vehicle to this dealership.

Ch
Review №37

The most trustworthy mechanic!! Luis helped me and I will never go anywhere else for my car repairs. He took the time to explain to me what was needed, what could wait, and was completely transparent about cost with labor. Not only will I be returning for all my car repair needs, but when the time comes, I’ll be buying from this establishment. I really can’t say enough good things, I am a customer for life, thank you for your wonderful business!!

Je
Review №38

I have to say this by far is the beat service I have had buying a car. I went in there was no pressure they worked with me to get the payment I could afford and put me in great used car. I will telling everyone to go to perfection.

Ke
Review №39

Their service department inflates part costs, you can literally walk 20 ft down the building and get the exact parts substantially cheaper from their own parts department.Took a 2014 Honda Civic here which was leaking transmission fluid at only 62k miles. Ended up being a loose sensor which appeared to have never been torqued tight enough to crush the crush washer. Only ever had Honda dealerships do work on it up to that point so I have no idea why it wasnt torqued properly. They strongly recommended we get the transmission fluid changed afterwards, even though we just got it flushed at 55k miles less than 10k miles ago. They wanted $150+ for the fluid change. I declined and told them to just top off what had leaked. I got a quote from the parts department to buy the OEM fluid from them and they quoted me $12 a quart over the phone. When we picked the car up they said they had to add a quart of fluid and charged $17.50 for a quart. When I commented how the parts department only charged $12 they didnt have any explanation for it and just said it must be wrong in the service departments system but they never corrected it or offered to refund the difference. They also charged $1.95 environmental fee to dispose of the oil, but since they never drained any oil out and only topped it off they couldnt explain to me what oil they were disposing of. They said its just automatically added whenever they do anything with oil even if they dont dispose of any.

Er
Review №40

Great hospitality! Did not give me the run around. Will Rael is amazing and helped us even after the vehicle was purchased. Will buy from them again in the future. Thank you!

Ca
Review №41

I recently purchased a vehicle from Perfection on Academy in Albuquerque, NM. From start to finish, it was the best experience I have ever had buying a car. No hard sell, they were patient with me, showing me various vehicle types and letting me drive them. They answered my questions and treated me professionally and respectfully. As a woman of a certain age, arriving by myself (not bringing a man with me), I found it refreshing to be treated with such patience and respect. I got a great car and a great value. I love the attention to both detail and quality in this organization. And Paul and Ron helped me feel at ease through the entire process. Thank you!

Ja
Review №42

Incredibly helpful and knowledgeable service center! Ive never experienced a more thorough and caring team. Even though I came in only for an oil change, they guided me around and under my vehicle showing my concerns and suggestions along the way. Great team!

An
Review №43

I love this Honda location! I purchased a used car here (it was the best customer service I had out of many used car lots, e.g. no pressure and lots of answers to my many questions) and continue to take it here for routine mechanical maintenance. It is easily my favorite Honda location in Albuquerque. Everyone is super organized and timely, while still being relaxed and without making me feel rushed. The service office is very friendly and professional and they tell me what is going on with my car without any pressure to immediately resolve it. Christie in the service office has informed me about recalls for my vehicle that I did not know about (recalls other than the airbags). She is amazing in all regards and has helped me with any questions and situations I have had throughout the several years I have been going. Very easy to talk to and get helpful information from. And last but not least, my ten year old car is in great mechanical shape. I love the comfortable family feel of this place. It feels personable and trustworthy.

Be
Review №44

Ron was extremely helpful, he explained every detail and made the entire process actually enjoyable. No matter what your credit situation is, they can help. My credit was wrecked by a consolidation company so I know Buying a car is usually a nightmare but the the awesome people at Perfection on academy (Ron and Dan) were by far the best. I will go back in the future and I will recommend them to everyone I know who is looking for a vehicle.

Br
Review №45

Dan summers is fabulous. He got me into a great car with great financing. He took my beat up old car as a trade in and they came and picked my trade in up in case it broke down on the way to them. They treated me with much respect and answered any question I had before I could ask them. This place is fabulous and I would recommend them to anyone. I would definitely recommend you deal with Dan if you get the chance.

Je
Review №46

I had a great experience today, they made purchasing my first car a breeze. Alfonso and Billy were very friendly and helpful. My car was priced very reasonably, I would definitely recommend this dealership. Every car we looked at was very clean, and everyone was professional and respectful every step of the way. Thanks again guys!

Pa
Review №47

Im so glad I tried Perfection Auto for my Honda CR-V maintenance. Ive been a Honda owner for over 30 years and take great care of my cars. I have used Precision Honda in Tucson (they are terrific) and another place when in Albuquerque. Now that Im living full time in Albuquerque - I decided I needed a change. After checking out the reviews, I decided to give Perfection a try. I received a courteous welcome from Christy, my Service Advisor. She kept me fully informed. All the maintenance was done while I waited in the pristine waiting area. The work was outstanding. Ill be going back.

Li
Review №48

Perfection on Academy is where I will always go for anything from an oil change to maintenance to emergency service. They have always been quick friendly and HONEST (which is something I cannot say about the other Perfection dealer on the West side) My van died on me out in Santa Fe with no warning. I had no idea what was wrong. Charles did his best to help over the phone with potential problems. Roadside service got me going and I called Charles back to let them know that I was on my way with the van and I was going to have to leave it with them even though I didnt have an appointment. They said theyd try to squeeze me in. I showed up about an hour later and not only did they take the van in and test it immediately, they were able to determine that it was only a bad battery (not fully dead but bad enough so that the car wouldnt start). They had me in and out with a new battery in under an hour. Who does that these days?! Perfection on Academy thats who! You want great customer service go talk to Charles!!!! I cant thank you guys enough!!

Jo
Review №49

Very pleasant experience! Great variety of vehicles and awesome prices! Ronnie was very helpful with every step of the purchase, from selection of cars to financing options! I was able to trade in my 2014 Ford Fusion and was able to get a 2014 Ford Fusion Titanium! These guys rock and hope to deal with them again!

Jo
Review №50

Great place. Trusted and friendly.

Fr
Review №51

Brandy Zutell is the best service advisor I have ever had the pleasure of working with! Her work ethic follow up on customer services and ability to quickly get my needs taken care of is beyond recognition. Pregnant and all this girl seems to achieve the impossible! Keep up the good work!

be
Review №52

My decision to go to Perfection Honda on Academy was the best decision I made Saturday. They gave me the best trade-in amount when two other dealerships wouldnt. We are so pleased with the staffs friendliness and sincerity to help us get into the car we wanted. Thank you all. I am telling my family and friends about this little place on the corner of Academy/ Mckinney. Thank you !!!!

Es
Review №53

Great people, great service. Ron was very helpful answering all of our questions and filling out our paperwork. Very helpful!Thank you Perfection!

Ci
Review №54

Love this Honda site! I took my car in this morning for an oil change. Christine Wiggins helped me. She has great customer service skills. This location on Academy to me is the best Honda location to take your car to. Always non pressuring and wonderful customer service site. I live in the west side, but I dont mind taking my car to this location.

Do
Review №55

I visited Perfection this past Saturday to purchase a vehicle. The service from both Paul and Ron were very courteous, professional. From the time I walked in everything was already taken care of. I had a great experience and would recommend them.

Na
Review №56

I walked in being a negative Nancy until Ron Samayoa got me into a 2018 Ford Focus. He is a great salesman I give him a thumbs up. Thank u so much...

Ju
Review №57

I cannot thank Christy and all of the nice people at Perfection on Academy for their help in getting my car up and running yesterday. Being 77 is a challenge anyway but when one has car issues life becomes nearly OVERWHELMING. They took care of absolutely everything for me, cheerfully and efficiently. I am one happy little old grandma! Thank you!

St
Review №58

Very polite and great team!

ge
Review №59

Excellent service. I was very impressed by the service provided by Christy R. and Kelly D. They patiently waited for us to get there even though their shift was over. They also expressed their concern of our safety by letting us know not to rush and they will be there waiting for us. All this was done with smiles, a good attitude and courtesy. :o)

Mi
Review №60

My experience with Honda Perfection for all vehicle maintenance service has been terrific. The entire staff have been very informative and helpful in explaining what the vehicle needs to perform well after each routine inspection/service. In particular, Christy Romero, was very helpful during my recent visits. I would recommend the Service Department for all vehicle maintenance and repairs. You get an honest, straightforward answer about what your vehicle needs to run well.

St
Review №61

Lorie H. Amazing saleswoman. She was a multitasker at heart, but her attention to detail on every aspect was amazing to witness. My fiancé and I, came in and thru her work, we rolled out in our specific vehicle we wanted and now have. Thanks again Lorie, we love our new Honda! S & D.

Ca
Review №62

I have done business with Perfection Honda on Academy for years. Today, I was assisted by Luis Garcia-Kaluakin. He provided me with excellent information with regard to my maintenance service needs, helped me in selecting the best new tires to provide a quieter ride for my CRV, and most of all his kindness, thoroughness, and thoughtfulness in helping me, not only getting my car repairs done, but in also helping me get to a previously scheduled appointment while my car was being serviced was exemplary. Customer service was definitely a priority for him. I want to thank him for his expertise, helpfulness and thoughtfulness. Perfection Honda is very fortunate to have someone like Luis representing their business! He made my entire experience extremely efficient and pleasant! Many thanks Luis!!!

Sh
Review №63

I was looking for a repair shop with honest mechanics. Because of the quality of reviews, I will be trying out your establishment today. I am hoping that I can add another quality review.

EG
Review №64

I called the Honda in Rio Rancho in the morning to get an appointment for an oil change. They were booked solid. I couldnt wait too long because we were going out of town. The receptionist found me an appointment in the late morning for the Honda on Academy. Christine Wiggins was amazing. She was friendly and helpful. I told her I was hard of hearing and that I wouldnt hear the page. She came personally to let me know my car was ready. I appreciated it the extra effort. Way to go Christine!

Vi
Review №65

I won’t go anywhere else to buy a vehicle. They are friendly and efficient! Their prices are better than all the other dealerships we looked at!

Ch
Review №66

Took my truck into Perfection twice last week to get the brakes changed and emissions done. The service manager Tony took care of me and was very professional and courteous. They had my truck finished within a few hours and had me on my way. A week later, everything is working great as expected. I would definitely recommend anyone needing maintenance or service on their vehicle to visit this location.

Al
Review №67

This dealership i think is a little known gem. The business is small however the vehicles go through a very rigorous inspection and attention is payed to every detail in the cars being sold, the business replaces old parts and makes sure the car is in the best shape it can be before selling. But thats not even the half of it. The staff is amazing, when i went in to look at my car the salesman (ron believe it was) was human and relatable, and gave no pressure for me to buy the car. When i agreed to buy it, it was already late in the day and he stayed with me after hours to help me finish my paperwork. Also, it was his dads birthday. I still feel bad for this, however his commitment to making my experience a good one was unmatched, i know these guys are in it to really help people. They also got me a great deal with my lack of established credit, and even wished me a happy birthday some months after i had gotten the car. These guys really are amazing and i appreciate all theyve done for me in buying my car. You guys are amazing and i definitely will send people your way. Thanks guys.

An
Review №68

Thank you perfection auto sales for the easiest experience I had buying a used vehicle. Especially thinks to Lexi and lorie I appreciate all of the help in making the process easy for me and my girlfriend. Once you are in the back doing the finance paperwork I will recommend (Will Rael) he made the process very fast and simple while also explaining all of the necessary details he also took the time to explain other offers that they will include at your consent. Once again thanks to the team at perfection for your outstanding work plus making my car experience easier than other dealerships I doubt with. I would recommend this dealership for anyone that’s looking for a excellence used reliable vehicle.

Ba
Review №69

We were very happy with the information about the Honda Accord vs hybrid and were able to make an informed decision based on the information. We appreciated the time each staff member gave us so that we our new car. A big thank you to Ron, Paul and Dan.

An
Review №70

The man they had check on my car tried to lie his way through with these problems he found with my car, saying I needed an oil change, my struts needed changing, etc when I had them checked earlier with no problem. He made claims about thousands of dollars in repairs that werent necessary. Dont go here and waste your money.

me
Review №71

Buying here was good... its my second car I bought from there but this time there seemed to be more problems to where I more than likely will not be back! I do not recommend using their tint person at all! Had to take it back 3 times and he didnt even treat us like customers and he did a horrible job on the tint bubbles everywhere! Its really sad my family and I have bought multiple cars from here and never once been treated the way we have.Service department is gold though havent had any issues with them!

Cr
Review №72

This was probably one of the best experiences buying a vehicle in my life! Ron was very friendly, prompt and professional. Very honest and upfront from start to finish! Thank you soooo soooo much! I will recommend you to everyone! I would give y’all 100 stars if I could.

Ma
Review №73

Thank you Ron and Paul for putting me in my new Honda CRV! You and everyone there at Perfection were friendly, helpful and so supportive. It was worth the trip from Colorado and I will certainly recommend you to anyone looking for a solid used vehicle.

Ja
Review №74

Charles, Christy, and Luis were so helpful and friendly. I will recommend perfection academy to friends and family because of the great service I received from these three individuals.

De
Review №75

Christy and Luis in the service department always do extra to make sure Im looked after. The prices are fair and I never feel like I am being taken advantage of. For me that says alot about a dealership service department.

Th
Review №76

Obtained an oil change on short notice. Had a $10 discount. Service done promptly and thoroughly (included other fluid checks and fills). Very pleasant and professional Service Adviser (Christie).

Je
Review №77

After a weekend road trip having the tires checked. The tire pressure light was on. Fast service

Ro
Review №78

Everything was prepared when I arrived for my services. The service was timely, the people were friendly and knowledgeable. When the services were complete the paperwork was ready and it was a quick check out.

St
Review №79

Christy Romero is always helpful and professional. Great service, great staff. Convenient hours and location.

Na
Review №80

I purchased a 09 Jaguar 03/13/18 the car needed service I picked up the car on the 03/14/18 and took the car back on the 15th due to a rattling noise. Paul the manager called me today and told me he wasnt going to fix the car because it was to expensive and told me to bring back my rental he will gladly buy back the car and sell it to another person without fixing the rattling. I dropped off the rental he did not have no paperwork ready, was very rude and did not allow me to get my stuff from the vehicle because he assumed everything was removed. He also did not give me my down payment I have to wait a few hours. I would not recommend doing business at this dealership. c

Li
Review №81

I recently had service done on my car at Perfection Honda on Academy. I want to thank Charles and Christy for the exceptional customer service. I will recommend Perfection Honda on Academy to my family and friends! Great customer service!

Ju
Review №82

Lexi, Paul and Dan were great assistance, my car buying experience was completely painless. They gave me all the options, but there was no pressure. I recommend them to anyone.

Ma
Review №83

I recently had my car serviced here. I purchased at a different dealer in another city so I thought I would give this place a try. They had great customer service and were able to make an appointment within a few days of me calling in. The staff was friendly and knowledgeable and they did not try to sell me on services or products that I was not interested in. I recommend this location for Honda service, I know that I will be back.

SW
Review №84

I am soooo thankful for the help I just got from the nice girl from the service dept (I wish Id gotten her name) and Bubba, one of the mechanics, I believe! They were so helpful with a small problem Id just encountered with my Honda, which wouldve become a *big* problem very soon without their help (my fuel door would NOT open). Ive had some service done there before, and I will definitely be back - thank you both soooo much for keeping me from being stranded this weekend! And thank you, Perfection, for hiring such good people!

Re
Review №85

They helped us out so much Ron did a great job finding me my new car I love my 2004 Highlander thanks to all the at perfection for getting me what I needed

Ch
Review №86

Ron did great job helping us get our new car and did he could to get us what we wanted and the price we were looking for we love our new 2017 Expedition. If we ever need another vehicle we will go back and see him.

Ci
Review №87

I just purchased a Vehicle last week and was assisted by Ronald S . Ronald was beyond helpful and answered all my questions. The process was easy and fast and I am happy with my new vehicle.

j
Review №88

Awsome customer service and car service..we always take our Pilot to them.

Jo
Review №89

Got me in and out fast. First time, but happy so far.

Ja
Review №90

Great experience with fixing the issues on my car and keeping me updated. Charles was professional and very helpful every step of the way!

T
Review №91

Excellent customer service, and although I showed up way early, still, the mechanic worked swiftly, and they were done fast!

Ga
Review №92

I was appauled as well. My experience was the worst I have ever experienced. I went to Perfection on Academy to ask if they would help me. Apparently the Salesman was to busy to help me. He was reading his newspaper! He would not get of his but to even take a look at what I was concerned about. I showed him the manual for the Tire Pressure object that lets you know when the air is low! There is a rubber part that is around the screw that you remove when you put air in or out! He told me you can by these at Auto Zone for $3.99! This is the most unprofession experience and will never go back to this unprofessional store on Academy! Not worth it! I also noticed their were 3 other Ladies including myself and 3 Man, Funny, how men got better assistance then I or the other Ladies. By the way this is being discriminated against! Poor Customer Service where is all the Professional help?

Co
Review №93

Perfection on Academy is the most amazing car dealership out there hands down. I could not be more thankful for their incredible effort in helping me get the exact car I was hoping for.Ron was absolutely awesome!!!! He greeted me immediately when I walked in with professionalism and kindness. He truly listened to what I was looking for and worked very hard to find the perfect fit. He is very experienced and knowledgable and he set my nerves at ease right away. For me, car buying is extremely intimidating, but Ron was so authentic and calm, he made everything worry free!Paul was amazing as well! He is extremely genuine and helped endlessly with my financing. I thought buying a car was going to be impossible with my situation and felt silly for even trying, but he made it work!!! INCREDIBLE! I felt they all went above and beyond for me and am so grateful for everything they did. After signing the documents, Lexi was amazing at getting the car fully fueled, cleaned, and ready to go in record time!I had come into the dealership by myself and had driven my moms car there, but after their incredible help in purchasing a car, I now had two cars. Lexi and Ron even helped me get both cars to my house by following me home in a third car home!! WOW WOW WOW!!!!! Just amazing! !Going to Perfection on Academy has been one of the best decisions I have made. I highly recommened them to anyone in need of car service or purchasing a car. Not only was I was treated with complete respect from every staff memeber at Perfection, I noticed they treated each other with great respect giving the feeling of zero pressure, no competitiveness, and 100% trust. Thank you to everyone at Perfection!!!! You all are just amazing and I cant rave about you enough!!

Ni
Review №94

Ron was great to work with. They did a great job of helping me find the car i needed in the price range I was looking. Theydid a comprehensive service of the car and provided documentation for everything.Very accomodating.

Ra
Review №95

Grate job, complete, clear, they called me with intelligent, pertenant, questions, consise, quick, professional, curtius, done correctly the first time, with no hastles, grate job.

Ho
Review №96

I have had a wonderful experience with the service department and Randy Erickson at Perfection on Academy. He was very pleasant and professional. He explained what my Honda CRV needed and was very efficient at providing the appropriate service. I have followed him from Perfection in Rio Rancho to the Academy location and will continue to have him as my service guy. Very satisfied!

Ro
Review №97

We sold our car here. They gave a fair and reasonable price. Billy Wing really took care of us. Ill be back at our next car purchase.

El
Review №98

Walked in to have battery changes in my key faubs. Great personal service. In and out quickly.

Br
Review №99

Decent deals. Nice environment. Friendly staff

Ma
Review №100

Brandon, Juan, and Mohammed were great in helping my sister and I lease our new cars! Great customer service! I love my HRV! ❤️

Information
34 Photos
100 Comments
4.5 Rating
  • Address:6012 Academy Rd NE, Albuquerque, NM 87109, United States
  • Site:http://perfectiononacademy.com/
  • Phone:+1 505-221-5105
Categories
  • Auto repair shop
  • Auto parts store
  • Used car dealer
  • Auto tune up service
  • Car dealer
  • Motor vehicle dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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