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ABQ Transmission & Auto Repair
248 Muriel St NE, Albuquerque, NM 87123, United States
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ABQ Transmission & Auto Repair
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Es
Review №1

Ben was very helpful in a tough situation. My dad and I were in town from out of state when my transmission went out. We took our car there to see what the options were. We did not end up getting any work done but he took time out of his day to help us. He was very knowledgeable and kind.

Na
Review №2

Best auto repair shop in town by far. The quality of work and care exceed all other repair shops and even my expectations.Ben goes above and beyond to ensure that the job is completed thoroughly and in a timely fashion – without sales pitches, entrepreneurialism, or lack of compassion and well-being for customers.Highly recommended.⭐⭐⭐⭐⭐

Be
Review №3

I took my car there and the man was very nice and honest about my car and seemed to be decent on his prices I would take my car there again

jo
Review №4

Ben is fast and determined. Installed new trans and program within our deadlines! Thank you guys!

El
Review №5

Im from out of town and called ABQ Transmission & Auto repair when my Lexus RX350 blew an oil cooling line as I was leaving Albuquerque. It was late in the day and Ben quickly arranged for a tow truck to pick up my vehicle and take it to his shop. He was able to quickly diagnose the problem (after cleaning all the oil from the undercarriage) and fix my car. I had it back in a matter of days and it ran perfectly. Thanks again Ben.

Ta
Review №6

Wanted to write this review for the Own and Tech Ben. I brought my cousin from California and her Ford Fusion (piece of junk) lol broke down in the desert of Arizona almost leaving her stranded. Anyways I took her car to Ben and he went above and beyond what the dealer would have done for her to get her up and going. He came highly recommended by some vendors i deal with, and i have to say Ben did not skip a beat. He is by far one of the most professional mechanics i know, is attitude to strive for excellence and total customer satisfaction is 2nd to none!! Thank you Ben for all you did for Robin and ITK

Ga
Review №7

Very friendly and knowledgeable when working on my 06’ Jeep LJ transmission. Fixed some minor (but confusing) transmission issues, and was honest when one problem was out of his capabilities and referred me to an electronic specialist. I could tell he did a lot of thorough research on the issue on his own time, and he ended up saving me a lot of time and money by talking with other local mechanics about my issue.

Da
Review №8

Took my my truck in to have the clutch redone in November of 2018, charged me just under $1400. Just over a year later, May 15th 2020, had to have a new clutch assembly, fly wheel and throw out bearing put in. The work I was told was done was not done. Was told the fly wheel was going to be surfaced and shims put in to save money. Neither was done. My new clutch was burnt along with my flywheel. There were no shims to be found. The throw out bearing was leaking and when I took the truck back before the one year warranty I was told by the owner that the synchros in the transmission were bad and I needed to rebuild it thats why I was having a hard time shifting. Just put all new clutch, fly wheel and throw out bearing, runs and shifts like a dream. Also when they were trying to remove the transmission, I was made aware that all and I mean all the bolts were put back on with locktite. I will not take another vehicle back to this place.

Ha
Review №9

ABQ Transmission & Auto Repair helped me when my car broke down unexpectedly. Ben was more than happy to take my car in and find out what was wrong with it, he even checked in when my tow was taking too long and I had not arrived yet. He addressed the issue, was very informative and honest with pricing, and answered all my questions. What I thought to be a transmission issue was actually a crankshaft sensor, Ben saved me a lot of money with his thorough inspection and diagnosis. I got my car back running better than it has in a while and a new mechanic that I can count on for any future maintenance/repairs. Thank you ABQ Transmission & Auto Repair for getting me back on the road!

Is
Review №10

This was the most responsive, friendly repair shop I have ever dealt with. They repaired a transmission leak on my Ford Focus in a timely manner. There is comfort in knowing that you can trust this mechanic shop. From start to finish this company not only cares about getting your car repaired, but they value the relationship with you the customer, and their reputation in the Albuquerque community. I highly recommend them for all your repairs. Great job ABQ Transmission & Repair!! Thank you.

Am
Review №11

Ben is amazing! I was having transmission issues and had taken it to several places before finding him and he fixed my transmission, was reasonable but most of all made me feel like family! All I can say is thank you and your wife! My car runs better now than it ever has and I will come back and send everyone there!

Ma
Review №12

I was very fortunate to find Ben... I have never experienced a shop that treats their customers with the *highest level of professionalism* and respect that is as friendly as Bens... He performs his work with reliability and at *very reasonable prices*... Ben is an expert mechanic who takes pride in his work... Hands down the best in Albuquerque!

Ro
Review №13

I was very happy with the customer service. Customer service was friendly and helpful. The job was done in a timely manner. They were able to personalize the service. They fixed the problem I have been dealing with for a long time. I plan on using ABQ Transmission as my future mechanic. I highly recommend ABQ Transmission for all your auto repairs.

Ja
Review №14

If you are looking for a honest and trustworthy garage where you can have your car or truck worked on and not have to worry about being cheated, look no more. This is a small family owned business that takes pride in their work and treat you like they would like to be treated. If I ever need service of any kind, I will be sure to stop here first. Thanks for every thing you did for me. It was a true pleasure doing business with you.

Ma
Review №15

Ben, Orlando and ABQ Transmission were terrific. We were driving through Albuquerque on our way to Texas in our F350. Transmission started slipping badly on the I40 and we were able to limp the truck to Bens shop. There were chunks of clutch material in the oil pan - not good. Ben presented 3 replacement options. 24 hrs later, after Ben worked late, the transmission was replaced and we were back on the road. We drove 1000 miles finishing our trip and the transmission feels great. Ben is thorough, detailed and conscientious. Great job 👍

Bo
Review №16

Just wanted to say that ABQ Transmission and Auto Repair was very good to me. They were Professional, Courteous, and Informative. I have complete trust in the work they did for me and they have gained a Lifetime customer. They got the job done quickly even though the parts were not easy to find. Thanks again ABQ Transmission and Auto Repair!

Ni
Review №17

Was told he’d be able to rebuild my transmission when I dropped it off. A month later after he Dissassmbled it (and gave back to me in pieces) I was told by him that parts for my transmission are not in production anymore and he wouldn’t be able to source anything to be able to rebuild it. This was said after he had taken it apart. After having to pay 200 bucks to get my transmission back disassembled piece by piece it could have all been avoided if he just said from the beginning that he can’t source parts for that transmission. Instead he took it apart and charged me $200 for that, only for me to have to come pick it up in pieces. Not very professional and in my opinion was just a means to make a quick buck.

M.
Review №18

This is a fantastic mechanic as well as a U-Haul you can get a truck here and excellent staff very very friendly

Ro
Review №19

Took my car in for transmission work, owner Ben took excellent care of me and rebuilt my transmission had him repair an oil leak. He did an oustanding job car runs like new again! Did it all in a very timely manner and great price! Highly recommend this shop. Will give him all my future buisness.

Pe
Review №20

Wasted my time here. Left a part too be worked on and was promised by Ben D. that it would surely be done before 1 PM on a Saturday. It was not. Gave me a song about other priorities which is no concern of mine. I guess the customer is not a priority. This delayed my business trip by two days. Would never recommend to anyone!

Me
Review №21

I love thes guys there my go to when i need help

Br
Review №22

I had to go through two auto shops before I came here, where my truck finally got fixed right! Definitely going to come back if anything else needs work. Thank you!

Er
Review №23

Great experience, great staff, great work! Its hard to find a trust worthy mechanic these days. Thank you ABQ Transmission & Auto Repair!

Sc
Review №24

Great lil shop, love the layout. The owner is very friendly. Will definitely use their services in the future.

Ad
Review №25

Great service! Good location. Professional services

Jo
Review №26

One of the worst customer service experiences I have had. Dan was insanely rude in his handling of a simple question. After the negative review was added he calls me immediately to try to rectify the situation. Sorry Dan. Try not to talk to potential customers that are looking for help like they are beneath you.

Ro
Review №27

They do good work

ni
Review №28

Very exspwnsive overchare

Lo
Review №29

Horrible customer service !!!

De
Review №30

Best shop mechanic in the state

Ca
Review №31

Ben is the best!

EJ
Review №32

Get your car fixed

Da
Review №33

Awesome

ab
Review №34

Honest

Information
69 Photos
34 Comments
4.4 Rating
  • Address:248 Muriel St NE, Albuquerque, NM 87123, United States
  • Site:http://abqautorepair.com/
  • Phone:+1 505-296-8645
Categories
  • Auto repair shop
  • Self-storage facility
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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