I have officially clocked out from my last day as an employee of nearly 3 years just today, so I can finally leave my own review! As someone who has spent years with the ladies working at your Adrian Ulta, let me just tell you that each and every single one of them start and end each shift putting the customer first. I have never had the pleasure of working somewhere where the managers and employees all care so deeply about you. And thats just it, they are one big family.So. Rest assured that when you walk into our store, you are family. Leave your anxieties behind. They got you as soon as you step foot into their store. Need help finding your foundation shade? A gift for your special someone? Someone to just listen? They have your back and will do anything in their power to make sure youre taken care of. I can promise you that.To my ladies: you are all so incredibly amazing. Thank you so much for being my home away from home. I love you all so much!

Helpful employees, great assortment of products. Great store.

I love getting my brows done here Michelle is such a wonderful brow tech. She always does a wonderful job. Will always go back. ❤️😍

Placed an online order last night and picked up curbside today. When I called to inform the store I was there for my order, the employee asked for my information and brought out my order. When she handed me the bag she said that she thinks the policy for pickups is an hour before close. However when I called the stores recording said curbside for this week was from 11am-6pm and had the policy not reflected the hours she could have informed me then. I picked up my order at 5:30-5:35. I’ve placed many online/curbside orders and this is the first I’ve ever heard of this policy. This is really disappointing since this ulta is only 5 minutes away and I do most of my beauty supply shopping here.

Was extremely happy to find Michelle who did an amazing job on my eyebrows with tint and waxing highly recommend you checking her out friendly professional and knowledgeable about many products. Will only got to her now she’s my brow lady for sure!!!!!

GET YOUR HAIR CUT BY ALONDA!! she is so incredibly sweet and will customize any hair cut to your liking, and did exactly what i wanted. her service and personality alone would make me come back. she is so talented !

Got a hair cut. Love it. She did a Beautiful job. Thanks

They really try to force their rewards system down your throat.Excellent selection of beauty products though.

Always love the help and the suggestions I get when looking for certain types of items. Employees are always so friendly!

Employees were super helpful with helping me find what I need. Also has great deals on good quality makeup.

I love this store everyone is so nice and helpful! Awesome costumer service

Every time I come to this Ulta I am greeted by friendly staff who always make sure I find what I need without being too pushy! The salon is also good - very clean and the girls do great work. I just had my hair cut by Bree and she did a fantastic job! She made sure to cut it exactly how I wanted and brought so much life back to my hair. Definitely prefer this store over Ann Arbors. If you hit up the salon, definitely ask for Bree :)

Always love shopping here, although I only.purchase from the clearance section.

This location does not carry many brands that are popular. It sucks that I would have to order online and hope it doesnt come broken. Is it too much to get some good eye shadow pallet brands in there? That is my major complaint. The staff has always been really nice. My daughter loves the store. Good variety of non makeup things. I love buying my shampoo and conditioner there. My husband was with me a week ago. He said something about the price. Told him its a good thing I buy my own things lol. I would really like to find someone to help me with foundation and powder to match my skin tone. I stood there for 10 minutes looking around for help. Its organized nicely. Easy to figure out where things are you know you want. I love the sales rack. I would recommend this location to others.

Excellent customer service and the return process is a breeze .

Friendly staff Very helpful and sweet. Helped me find exactly what I was looking for. thank you

Very nice store an the staff are always helpful an friendly

Linda was awesome! She greeted me upon arrival and color matched me. She has exceptional customer service skills. She listened to what I was looking for and made sure I was satisfied.

Linda will try to bang you if you aren’t careful. If you are desperately looking for some good good then this is your place. But in my opinion she’s a little aggressive. I gave in twice but hey I’m only a man.

Friendly staff is very well versed in the products they sell, and can help you with questions, color matching, and appropriate product selection. Go see Kayla at the Prestige counter for excellent service. Paige for brows and Bree for salon are excellent as well. The store is clean and well stocked.

First off, I adore Ulta! Ive frequented this location since they opened. That being said, customer service has gone down hill. I visited this location for about 40 min on the evening of January 31st. I was nit greeted when I came in and in the time that I was there not a single employee, to include the woman I believe is either the store manager or owner, asked me if I needed help. I struggled to find twork of the mascara testers & finally had to track someone down to help me. They quickly found them for me and took off. I was one of 3 customers in the store with a staff of at least 6 people. The other customers werent being assisted either. I dont expect to be followed around the store, but I do expect someone to at least acknowledge me and let me know that they are there if I need help. I worked retail in college, thats basic 101. If future experiences continue along this path Ill be shopping Ulta online or in Toledo.

I always have a great experience when I come to this location, however, my last visit was WONDERFUL! I was on a mission for several different items and Kristen acknowledged me twice as she was doing laps around the store making sure all shoppers were satisfied. When I asked her for some advice on a product she then became my personal shopper lol and gave me such amazing product recommendations- I ended up walking out with the best smelling lancome perfume for my upcoming wedding, Pur touch up powder, boscia peel off masks, sunscreen, No.7 products (and more) as well as some great products for my fiance! I cannot rave enough about her product knowledge and the wonderful service she provided!

Love it! No MAC Cosmetics, but they do have a good selection of products. Everyone is friendly, and its pretty clean inside. Overall, very good shopping experience!

They were very helpful! I was greeted immediately, taken to exactly what I needed and told about the current promotion.

Managers are consistently rude when we come in. Kind of off putting to hear “what do you want?” when you walk into a store. I wouldn’t be upset if this happened once, but almost every single time I come in I feel unwelcomed.

Liked, but still cant get them to send me their sales

Went to get some Vera Wang for my daughter but they didnt have it

The staff are always super friendly and willing to help. Extremely high range in hair supplies, makeup, skincare, and overall beauty.

Love this place ❤

Paige worked her magic at the brow bar! Had my brows tinted for the first time. I am so thrilled with the results!

Girls are ALWAYS super friendly and knowledgable when shopping around. Also use the benefit brow bar services. First Paige did my brows and now Morgan. Both are fantastic and I trust no one with my brows!!! Also got a facial for the first time at the dermalogica bar and Katie was also very knowledgable about skin care and you can tell these girls love what they do!!! Would recommended anyone to come to the Ulta in Adrian for their brows, facials, and hair. Or just to shop!!

My favorite place to shop for skin care. Helpful and friendly staff.

I perfer Sephora over ulta anyday, these girls are rude they dont ask if you need help which im glad they dont being they cant even put their own make up on...its like no but i can help you 😂

Bree gave me a neck trim today, and it is FANTASTIC.I was unexpectedly in town, with only one of my kids (who was asleep in the car with my husband to watch her), so I decided to try for a walk in appointment to get the back of my hair trimmed up.I was greeted promptly by an associate at the brow bar area (I was just walking past, but she was friendly and welcoming none the less), only waited a few minutes to get in for an appointment at the salon, and I seriously couldnt have been happier with my experience today.Bree is the one that cut my hair, but the lady who booked my appointment (one of the other stylists, I didnt catch her name) was also incredibly helpful and fantastic customer service-wise.The store/salon area was SO clean. Im a former hairdresser (stopped doing hair when my second was born), and am incredibly picky, and super judgemental about how clean a salon is kept. Like, really really judgey about it. I was very very happy with the way it looked today.Im so incredibly satisfied with my visit today, and wanted to make sure that these ladies got some sort of acknowledgment.

Great store, employees that are always nice and helpful.

Very expensive cant afford to buy anything

Staff are friendly and helpful, the store is always clean, and a wide variety of products. I hardly see anyone doing hair so you may want to call and make sure there is a stylist there if thats why you are going.

Associates are wonderful. Last 2 times in there I had questions and I was directed to exactly what I was looking for with helpful infotmation.

They have a very good selection of beauty and hair products but they are seriously over priced. Everything i went in there for was much less expensive elsewhere in town.

Have my favorite stylist and I always get personalized assistance.

They always have the makeup I need with friendly helpful staff

Went to Ulta for a haircut, not only did their prices go down on their menu, but the hairstylist I went to, Angela, was kind, knowledgable, and receptive to my ideas as well as able to interpret what I was saying into a haircut that would work for me. If you get your hair cut at Ulta ASK FOR ANGELA!

Very helpful staff. They have MAC and Lancome cosmetics. Liter shampoos are on sale right now !

My favorite store!

My granddaughters fav

Good prices and good variety but the staff is rarely friendly.

Very helpful

Good selection for a small format location. Need more products not tested on animals.

People were nice and greeted and helped with whatever I wanted and they came up to me I didn’t have to seek anyone out

Rude management for shopping experience

Lovely place! Would love to work there someday!

Clean store, friendly staff and a great selection!

Did not go there.

Very helpful employees..I could go broke at this place.

Did not like the $10 hike in haircut price,because a manager cut my hair, did not tell me until I was paying,with 4 customers waiting for me to complete my transaction. I pd and left.

Great friendly people here.

I would give this store a 0 stars but I cant. The manger there was very rude, seemed like she hates the world. She should not be working at Ulta as a manger. Ive been a platinum member for many years now and after this it makes me want to never shop at Ulta store ever again.

Love this store! I usually go broke the second I walk in though.

Rachael is fabulous my skin feels amazing

Although the one staff member that offered assistance was helpful the store lacked cleanliness and seemed cluttered.

Knowledgeable and friendly staff.

Great store.

Great staff!

Lots of choices.