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Big Country Collision
5234 N 3rd St, Abilene, TX 79603, United States
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Big Country Collision
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Ja
Review №1

This is the best place for your auto body repairs. Customer service is above and beyond. Prompt service. You will not be disappointed.

St
Review №2

Big country collision is an amazing shop to take your vehicle to. They worked with me and my needs instead of listening to what the insurance wanted. They took their time and did not rush the repair job. When the job was done the truck looked like it did when it rolled off the line. I am beyond impressed with their abilities, customer service, and professionalism.

No
Review №3

Needed a small buff job, got me in as soon as I called. Did an excellent job! Thanks to Colton for amazing service!

Kr
Review №4

Fast, efficient, accurate, reliable, and very friendly. They did a FANTASTIC job on my vehicle. This is the perfect matched paint job they did on the door.

Ne
Review №5

The guys over atBig Country Collision took very good care of my vehicle. I had some damage to my rear bumper. They fixed it and made it look like new. The owner of the shop, Mr. Willie, work with me and even picked me up when my car was ready. If u are in need of body work, Big Country Collison is the place to go.

Xi
Review №6

These guys are the best in town!! Especially Willie!! Super nice and very helpful! I highly recommend them!

PH
Review №7

Customer service and professionalism, I rate a perfect 10. I highly recommend Big Country Collision! Mr. Willie was very professional and friendly. We never felt we were being taken advantage of and very competitive pricing. The whole passenger side of our car was damaged and dented in. It was repaired ahead of time, paint matched perfectly and quality of work superior. Thank you, we will not hesitate to call you again if needed!!!

Ta
Review №8

Wonderful collision repair. Best in town, they matched my original paint color flawlessly.

Gl
Review №9

Well, from the start of my ordeal they have been there. From talking on the phone with Mr. Willie ( who was wonderful to talk to🤗) . Till I picked up my car, it was a very great experience.I believe they have a great crew and they do a wonderful job. In all they are there to please . Thanks to Mr Willie, Paul, crew and the most important one ☝️ the boss and painter David. Thanks y’all !!! Love your work!!

Pa
Review №10

Best auto body facility in Texas. Willie is an awesome owner who will work with each customer as if it were his only one. I had a deer strike that took out the entire front end of my truck and they made it perfect and new again at an affordable price. Unlike other body shops, Willie will work with you to get the product you want. Outstanding service and I would give 200 stars if they allowed.

An
Review №11

I live in PA and my Nephew lives in Abilene and he got into an accident. No collision insurance. He had no idea what to do, first time getting body work done. I called these guys and they were great from the start. Told them that I was across the country and needed some help with my nephews situation. They took care of us! Very nice and helpful. Took my concerns away. I would recommend them highly.

Am
Review №12

We were driving from Northern Idaho back home to Round Rock TX. The manager: Willie Adcock fixed our bumper that came loose on our travels. He was so friendly and efficient! We were back on the road in 30minutes. We appreciate his kindness and hard work. Thank you, Mr. Adcock & Big Country Collision!

Jo
Review №13

Big Country Collision is a top-notch company. My wife was rear ended and the guys at Big Country Collision had the damage assessed and repaired in less than a week. And when we got it back it was so clean it was liking having a new car all over again. If you need body work get your care to Big Country Collision as soon as possible. The guys are so friendly, and the quality of their work is superior.

Ru
Review №14

Big Country Collision repaired my Kia back to new after an accident. They provided great customer service by providing me updates along the way. Ashley at the front desk was very helpful and a pleasure to deal with!! Thank you for the wonderful job!!! I look forward to doing business again in the future. :)

Ta
Review №15

Willie + the staff were so professional. We had a timeline we needed to stick to & they went above & beyond to get us on the road again. We can’t recommend Big Country Collision enough. Thank you guys!

br
Review №16

Great staff. They get your vehicle in and out in a timely manner..

Te
Review №17

Willie and crew were absolutely wonderful repairing my month-old Kia to brand new after a hit and run. Willie was so helpful in guiding me through the process, explaining step-by-step how they would approach repairing the damage, and keeping me updated the entire time. The efficient crew finished in 3 1/2 days to get me to Houston in time for Thanksgiving.I highly recommend Big Country Collision.

De
Review №18

Absolutely amazing! By far the best service. So many times dealerships body shops etc have given me the run around, try to take advantage, well not this place! The owner was so nice and helpful he knew I was in a bind, and even though he and his crew were swamped he got me in and gave me the best deal. Places like this are far and few between. I highly recommend big country collision!! Thank you guys for everything!

Vi
Review №19

Willie at big country collision took great care of me and I would definitely go back should I have another body shop need they were great to work with

Co
Review №20

I’ve known David for several years and have had him do work for me. I was very happy with the truck he helped me with. David and his staff are very friendly and easy to work with and always do a great job!!

Jo
Review №21

Willie and his staff are ALWAYS great!!! Theyve worked on my car several times and its always perfect. I never have any problems or complaints. Also, pretty reasonable in price.

Ty
Review №22

Willie and the folks at Big Country shot us straight and saved us money. We needed PDR and replacement work done and the car looks better than I could have imagined. The staff were up front and honest any time they encountered something not covered on the insurances appraisal and communicated with insurance quickly and effectively so we had no issues with our rental. Estimates of time and money were all accurate. We will be taking another car to Big Country soon and have full confidence that they will take care of us.

Jo
Review №23

I feel so blessed these people exist! I had the most out of textbook issue due to my circumstances and Willie, Paul and his brother went more than above and beyond to take good care of me. They saved me literally hundreds of dollars! This is the most genuinely caring and most knowledgeable group in the body shop business in all of West Texas/DFW area! Ive been to plenty and nowhere have I met such wonderful people that want to help just because they have the know how to do so. Look no further, this is THE place to go for all your collision needs!

Fr
Review №24

I brought a car with my friend, not only did they fix it, they were also very professional in what they do. My friends car looked brand new when we got it back. No regrets.

Jo
Review №25

Willie came out to greet me, I had just bought a used vehicle and my back door was not opening right possibly off the hinge. Willie proceeded to grab his tools and fix my door on the spot without an appointment or any type of hassle.I have not seen customer service like that in sometime. A big thank you to Willie and to Big Country Collision.

Da
Review №26

I am extremely pleased with the work that has been done at this shop. David has kept me well informed on the status of our vehicle repair. No matter the size of the repair it is always done professionally. He has followed up with a phone call to make sure we were satisfied with the repairs. I would highly recommend there services.

Jo
Review №27

Best collision repair shop in town, hands down. The entire staff is extremely knowledgeable. Very friendly and the best part was the price was low, low, low. They went above and beyond. They fit me into their schedule the next day, knowing I had to get my car up and running to get my family around .Big country collision should be your first and only phone call . They treated me like family. Willie, David, Erika and the rest of the staff are a blessing to the Abilene community . There is nothing they cant repair at a very great price .-Gamez Family

V
Review №28

Great service and on point work! There are so many body shops in town, it can be a bit hard to decide, but the reviews I read here indicated these guys were the place to go, so I gave them a call and set up an appt. Well I was not disappointed and neither was my daughter, since her car needed the repairs after her front left fender got a close up of our garage. David was very friendly and actually had our car ready before his deadline. Definitely will go back if we ever need more work. Thanks guys!!

Mo
Review №29

I am more than pleased with the work and people at Big Country Collision! The people are fantastic, the work is excellent and they really cared about my opinion. Thank you Willie and David - I appreciate everything you did to make sure I would be happy with how the work turned out and I am ecstatic! I would most def take my vehicle here anytime!! Monika Pietzsch-McKenzie

Br
Review №30

I have never dealt with a company that went so far out of their way to help. Willie went all the way across town to meet with the delivery guy to inspect the part before I accepted it.After inspecting it, he said he would not accept it.Even though this meant that they would not get the opportunity to do the work, he still chose to make the decision.You will not find honesty and integrity like that anywhere. I trust these guys with ANYTHING that needs to be done.I wish more businesses had a guy like this working for them.I would recommend these guys for ANY job!

St
Review №31

Went by Big Country Collision to ask a few questions about some minor damage to my truck (major scuff mark and large scratch). Lionel immediately said, hang on, I can take care of this right now. I certainly didnt expect him to say that or do anything. He buffed the scuff out and made the scratch look so much better. He was incredibly nice, polite and accommodating. I would highly recommend them.........

Ke
Review №32

Customer service is not dead at Big Country Collision! I was hit by a driver who disobeyed a stop light and had to have my van fixed. I chose BCC because of the star rating and I chose right. Their service is top notch. They kept me informed about the repairs during the entire process, which was a great relief. They did an AMAZING job! My van looks great. Thanks BCC!!

Se
Review №33

They are the best! I strongly recommend Big Country Collision to everyone I know!

Sa
Review №34

If you need your car done right. This is the place to go. Very professional and reasonable.

co
Review №35

Very please working with Willie/ Paul as they were working to repair my car Willie kept me updated though the entire process. Very satisfied with the way may car looks after repairs would highly recommend Big Country Collision!

Ka
Review №36

Customer service is amazing!!! My truck looks awesome! I recommend using Big Country Collision.

Su
Review №37

This is a professional, locally owned shop! My sons window wouldnt roll up, they fixed it quickly & at an affordable rate!

Sa
Review №38

I am so pleased with the folks at Big Counrty Collision. Willie kept me updated every step of the way and made the entire process very easy for me. He even gave me a ride to work when the rental car company lost my reservation. They will have my business for years to come.

Je
Review №39

Big Country Collision did fantastic work on my 2016 Chevrolet Silverado. It was no easy task because of the paint color, but they matched it perfectly and in a timely manner. Thank you David!

Cr
Review №40

I was so impressed with the job they did for me! The service was just as impeccable as the job itself! I would recommend them to anyone in need of vehicle repairs!!!Brittany

Jo
Review №41

Had our work vehicles worked on there a few times, and every time is a great experience seeing the finishing product. Small shop but great work!

Le
Review №42

My car has never looked better! Willie and his team were great to work with! If yall need any body work done I recommend Big Country Collision!!Thank You Big Country Collision for a wonderful job!

An
Review №43

I recently had a friend refer me to Big Country Collision, and Im so thankful that she did!! The gentlemen at Big Country Collision did a remarkable job with my car!! I recommend Big Country Collision to anyone whos looking for a very professional and affordable job!!

Vi
Review №44

Willy was great. After going to a couple of other guys, one asking if it was insurance and the other never calling me back, I was given a more than fair price for the front end of my black 2001 Bullitt Mustang. They had the job done in a week. Thanks David and Willy.

Mi
Review №45

1St time there and I was well taking care as a loyal or a close customer.Very friendly and professional.I do recommend them

Br
Review №46

Excellent service and they touched up my car with perfection. 10/10 would recommend.

Ri
Review №47

Going in to a body shop can be a bit threatening as a woman, but these guys made me feel right at home. They took great care of my car and I will definitely use them in the future.

Kl
Review №48

Timely service and did everything I needed done. Very pleased with the work done and overall experience.

Mi
Review №49

The reviews of this company speak for themselves. David runs a top notch operation.

ja
Review №50

Fantastic place to get your body work done!

Sa
Review №51

Did a great job on my Impala. Cant even tell that a big work truck rammed into me. Thank you to all at Big Country.

Ac
Review №52

Great on spraying but touch up work looks like it was done by a dirt dobber and paint didnt match

Je
Review №53

Great service,honorable, awesome prices!!!! Thanks David & Willie!!!

Ka
Review №54

Easy and simple best body shop I’ve ever used made a promise and stuck by it and had it out by my asked date couldn’t have asked for better!! Defiantly recommend!!

Je
Review №55

Ok, i had the BEST experience at this body shop, Willy is a VERY proffessional man to work with and very honest, thats what i needed!!i have never had an accident and had to file an insurance claim,this was my first time and i was VERY neevous.Willy did EVERYTHING for me, i didnt have to worry about calling tgis or that person.i am VERY impressed with this shop.I went in SO scared and luckily i found the right place, you will not be taken advantage of here, thats for sure!! Thank you guys SO much!!:)

Na
Review №56

My car looks like new again! Thanks for doing such a professional job!

Be
Review №57

Did a great job.

sa
Review №58

Great job guys

Jo
Review №59

They treated me right.

li
Review №60

They went above and beyond

Information
8 Photos
60 Comments
4.9 Rating
  • Address:5234 N 3rd St, Abilene, TX 79603, United States
  • Site:http://bigcountrycollision.com/
  • Phone:+1 325-692-4799
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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