OMAR ARZATELooked around for a good deal was surprised All American Chevrolet had the best deal not going to lie about that. Omar was my salesman and he was understanding on what I was looking for. I also ended up putting in an order on another car. Found my new dealership local. Just save your self the hassle and look for Omar. When I arrived as well Trey was at the front door asked if he could help us I responded was looking for Omar and he guided us to him. Just make sure you let Omar know what your looking for price, payments, interest rate desired and they try to get you there.

I am so grateful to have been able to experience great character and human understanding with the team at All American. Its very difficult to find that nowadays. The professionalism that I received from the finance department (Brent), JD in automotive and the patience, diligence and integrity in finding a solution to my problem from Jose is something a single mom couldnt ask more for. I was seen as human and not a dollar sign. For that, I am eternally grateful. I am looking forward to doing future business with this company!

Darlene in the service department is exceptional. Starting from the moment I arrived, Darlene and three other gentlemen that I could see were standing at their desk as I approached the door holding a car seat, diaper bag and purse and she was the only employee to literally RUN from her desk to open the door for my full hands. She ensured me she would take care of my car even though my appointment was for someone else who I had not even been able to talk to at the time of making the appointment or the day of drop off. She was also the one to call me with updates on my car. She is the face of amazing customer service and I will in the future make sure I go to her for all my future needs! Thanks Darlene!!

Everyone that we encountered was very professional and willing to help. All my questions were answered with great detail. Javier Flores was a great sales man. He helped us understand all the numbers that were involved with purchaseing a new vehicle. The sales manager also was a great help to my family. He made us feel at ease with our new purchase. My family will be purchasing our third vehicle from this dealership once more. I will be recommending this dealership to my friends and family!

JD was very friendly and kept us informed while our vehicle is being repaired.

Carlos and the gentleman who closed out the deal (Im sorry I cant remember his name at the moment) were exceptional. I felt pretty nervous at first during the process. This was the largest purchase of my life but by the end I was very comfortable. Both of these guys did a great job trying to answer any questions I had and seemed like they honestly cared about my concerns. They did a great job guiding me through the process and offered excellent advise moving forward. Thanks to you both. Im very happy with my brand new 2021 Silverado LT, Z71, Trail Boss, crew cab/short bed! Cheers!

This was the most professional environment. Most professional and polite service advisor ever! Really appreciate the service here and will be back. Shes got it going on!

I flew down to midland to drive a truck up to Canada. When I picked up the truck the rear brake was squealing. I called a different dealership first and was told right away they could not help me for a week or 10 days. I called All American in Midland and spoke to Lee. He could not have been anymore helpful. Bring it on over he said so 15 minutes later I was there. He took the truck and when he learned of my upcoming journey checked all my fluids and everything. Very kind and so helpful. Got the truck back and ready for our trip north. Had gravel in my brake pad. There was no charge!! Thank you All American! and a big thank you to Lee and all the staff there. From the fella who greated me out of my truck to the mechanics in the back! Job well done!

I ENJOY DEALING WITH THE SERVICE DEPARTMENT. THEYRE AWESOME PEOPLE AND VERY HELPFUL.

Second time I get a vehicle at this dealership and both times I was treated the best possible way, since the beginning. I really want to say thanks to Trey and Sal for helping us so much. We got exactly what we wanted.

Me and my wife usually don’t like the car buying process but I have to say, this Chevy dealership changed the game. Justin was our sales representative and was incredibly helpful and not pushy at all. They have very competitive pricing for the Permian and everyone from sales to the finance team were professional and helpful.

Service was faster than i was told to be completed! Had a great seating area especially for kids!

Good we went in for a new car and came out with a new car thanks

I only wish I could rate this with no stars. Other than the purchase deal, every other experience has been dismal. It has taken on the character of the GM whom I dealt with before. Go to elsewhere for anything you need.

JD WAS THE GUY WHO HELPED ME OUT AND HE WAS AWESOME AND VERY HELPFUL!!

I was told a least 2 hours, was ready less then 1 hour! Was a wonderful experience! And lady that helped me so sweet! Thank you for the great service!😄

Come here 1st!! I purchased a vehicle from Maria and I felt like a true queen. Truly this staff made me feel like royalty. This dealership was quick and friendly and I got my deal done the same day. I would recommend that everyone come here first and ask for Maria. She’s the coolest. Thanks to Andrea for making my day as well.

Darlene and Neto in the service department were so nice and awesome! Thanks!

I found a used truck online that I wanted and sent a message that my brother would be by to look it over for me since I wasn’t in the area. I received emails from 3 different employees confirming it was available to be looked at. My brother goes in to test drive it and the truck wasn’t available because the service department had the keys and they weren’t working. I was told that we would have to try during the week. I told the salesman that I want the truck as long as it drives good. I was told they would see what’s going on and follow up with me on Monday. The truck was sold to someone else Monday morning. I understand the “no holds” concept and “first come, first served” but this just seems like poor customer service. I was ready to pay full price in cash on Saturday but not without a test drive.Update: I got a call Tuesday morning saying that the truck wasn’t sold and was available for a test drive. I’m still out of the area and I told Isaiah (salesman) that my brother would be there at 5. My brother shows up at 5 and now the truck is getting detailed and he will ha e to wait for that. An hour and a half later he sees the truck come out of the service are. He messages Isaiah to ask if he can drive it now. Isaiah then tells my brother that the service manager is driving it to see if something is wrong with the engine and we would have to try another day if I still want to test drive it. I have never had to work so hard for someone to take my money. I’m baffled by this process.

Great truck, poor dealership experience. From the dealership not honoring the Factory discount to a Law Enforcement Professional because it would cut into our profit, to holes drilled into the brand new bumper for placement of an advertising plate, knowing NM does not have front plates, charging $1500 for cheap tint and wheel locks I didnt ask for or want. If I could have found this vehicle anywhere else, I would have bought it there.

Quick and easy. I got what I wanted and was on my way. Highly recommend. Arnie and I can’t remember the other guys name.. Justin maybe? Anyways, they were very helpful. We will be returning.

Started out having a horrible experience with nissan of Midland getting sold a lemon so I brought the car to chevy to trade in they went above and beyond to help me get a good and reliable car Jonette was my saleswoman and she was fantastic and straightforward with me on everything it was fast and easy and I wish I had just gone to them to begin with highly recommend them to everyone!

They repaired my car correctly not half way

Mrs Durham or sales person is awesome. This the second vehicle we purchase and we will continue to recommend her to or friends and family to her. Durham,s leadership and professionalism is at point.

Outstanding. Willie was great, Terry was great and so was our finance guy. Love the vehicle and appreciate the speed of the experience (normally it seems like 5 hours to buy a car but not here).

The service was fast and hassle free. Great people.

The manager up the price after I already got the price form the salesman, Then told me that was the upgrade price. I ORDERED THE PICKUP THE WAY I WANTED IT, BUT they ADDED STUFF THAT I DID NOT WANT! ! !I purchased the the truck, the next day I came back because the hood bumper came off and fell into the intake air vent, They said they will have to charge me for something Chevrolet did not install correctly, the bumper was not installed tightly.I will NOT recommend anyone to do business with this place ! !

I called and specifically asked about a certain make and model and was told yes indeed there were not 1 but 2 of these units available. I put my truck in the shop for a minor repair then when I picked it up I called the salesperson Trey and made an appointment to be there the next day at a certain time, upon my arrival, I was told by Trey that the unit had sold the previous day at a REALLY late time and it was too late to call me to let me know so that I could avoid a 2 hour ONE WAY drive. This is unacceptable I give them 0 stars for deceptive business practices.

It was easy and fast. Everyone was kind and helpful.

One of the best online purchasing experiences I have had and by far the quickest. Willy was very helpful and we are satisfied with our purchase. Sal took care of the financing and it was also a great experience. NO hassle puchase, unfront pricing and friendly service. I definitely recommend All American Chevrolet of Midland.

Dave was super helpful and communicative. Then helped me schedule a remote start system on another truck. I will definitely go back with my truck if needed.

Jose, our salesman was very nice and very educated about the vehicles we were looking at. He was very thorough in sharing that knowledge with us. He was never pushy.

We had been looking online for a used vehicle for our daughter. We quickly found one in all American Chevrolet in Midland arrived at the dealership and test drove the car. Our salesman Javier was more than helpful in answering all our questions and making our trade in and purchase of this vehicle painless and fast. Not only did we purchase a used car for our daughter we also traded in my wifes Tahoe and left with a new Traverse for her. I dont think Ive ever seen two happier women in my life, and I would definitely recommend all American Chevrolet of Midland to my friends!

My experience could not have been better! Jonette is the perfect example of kind, compassionate, and dedicated! She worked hard for us so we didn’t have to! The overall service from start to finish was top notch!

My sales person did everything we asked and she was great to be around! Definitely coming back.

Had what the vehicle I wanted, the sales man (Aron Venegas) was knowledgeable professional and did an excellent job it only took a few hours to complete my sale, very impressive, GREAT JOB, EXCELLENT DEALERSHIP

Great Customer Service. I was made sure to love what I purchased. Easy process all together. OMAR is AMAZING>

Great Customer Service as Always. JD Tassin does a great job communicating throughout the repairs.

David was very helpful and friendly, He went over and beyond for me... David communication was great through out the process of me getting my car repaired. David is One in a million, great customer service!!! Im really happy with the service I received, And plan to come back again, if needed. Excellent service, great communication and Honesty🙏🏾

I love the service department. They are very kind and always have my car ready in no time.

I was very impressed. I wasnt really thinking about trading up at this time. But Trey Jones and the finance team really worked to get me such a great deal, that I just had to go for it.

Rough buying experience. I live about 6 hours away and I was interested in a truck, I had reached out on a Monday to inquire and the salesman who I was working with didn’t really assist me reaching out about once a day. I even had to ask for an update because I wasn’t getting information. I wanted to drive out the following Saturday if we worked out a deal. So about 4 days later after I inquired the salesman reached out and started to list problems with the new truck. It was a little disheartening to find out the new truck had issues and it wasn’t communicated when I initially inquired. Although I do appreciate them letting me know before I would have made a trip. Spoke with a manger and they tried to make it right by fixing the truck but traveling 6 hours and spending 60 thousand for a truck with previous issues doesn’t spread confidence and comfort. I won’t list names not every encounter will be positive it’s possible they were busy or had a lot going on. I just wanted to share my experience. Hopefully others have a more transparent buying process.

Salesperson was personable and did not pressure me into anything. Everyone was professional and worked to get me the best deal they could.

Car broke down less than, 2 weeks after purchase. 9000 down the tubes. Oil leaking, stalling, asked the salesman about the check engine light and he said it just hadnt been cleared. Stupid me to believe it. If they fix it I may take back my bad review but I doubt it. Not impressed with their practice.

It was great !!! My salesman knew how to wk & what to do without running back & forth asking his boss question. & it didnt take me all day find out if I qualify or give run around wasting my tyme.. THANK YOU TREY JONES !!! SINCERELY RACHEL FLORES

I called & made an appointment for a oil change. I was at the dealership early to avoid any delays. I then had to wait past my appointment time for service. I asked that the technician check & add air to my tires that were a little low. When my truck was returned to me my display showed that my tire pressure was still low.

Did a great job!! Very fast and friendly.

Trey was awesome. Entire experience was great.

Worst experience ever. And the bad part is I got ganged up on. Nobody would listen to me, or my experience. I was forced to leave because of a run around. And my issue will not be resolved. I would explain details, however nobody has listen to my issues and I am out of a car. If I could put a lower score than 1 star I would. I do not like playing games....

I am an active duty service member originally from Texas stationed in Arizona. I wanted to put back some revenue in to Texas and purchase a vehicle from this dealership. I asked for the best deal on a super crew Silverado 1500.The price listed on their website was a better deal than the price with a military discount. I assumed that a military discount of some sort would have been applied. (Even Honda a Japanese company gives me a discount on top of their incentives, and so does Ford)I asked the salesman if they were willing to negotiate and he said NO, I asked if they could ship the vehicle and he said NO. I asked for an emailed quote on a few vehicles and I never received any via email.Other dealerships in Arizona have offered to ship the truck to my doorstep. Other dealers have at least asked their sales manager and haggled somewhat even if it was a few hundred dollars.Im very disappointed in this dealership and really sad that they were not willing to negotiate with an active duty servicemen. Luckily I found a dealership that will also honor the GM military discount on top of the current incentives. Would have loved to purchase a Texas Edition Silverado 1500 from this dealer.

Service was great, reasonable amount of time, people were nice and professional

Always have a great experience here at the service center. Lee was very helpful and the work was done in a timely manner .

Their body shop is awesome. My Jeep needed paint work, body work, and parts and they got it done super fast and did an amazing job. I got a quote from a different place that would have taken 2-3 weeks and was much more expensive. Chevy got it done in 4 days for much cheaper. The thing I am most impressed with is that when I picked it up, they had thoroughly cleaned it—wash & wax, tire shine, and even vacuumed the inside! The staff is also nice. Would definitely recommend!

Service was amazing staff was generous I was in and out the whole process was smooth and easy!

We tried to get Chiquita (our truck) serviced in Odessa. They are awful. Called y’all and spoke with Lee in the service department. He is amazing! He got us taking care of it within a few hours. Y’all are now our preferred dealership. We will never to the Chevy deal in Odessa again. Thank you again for taking car of Chiquita.5/11/21Went in for an oil change. AAC of Midland and everyone that works there is still awesome. Definitely worth the drive from Odessa.

Jose was awesome in helping me getting everything done to get my loan and my new car!!!

The salesperson was up to date on the new chevy trucks made my decision very easy

Always easy to work with Terry Simmers---highly recommend to anyone looking for a new Chevy!

We were driving back to Waco from California hauling our 42ft travel trailer and we started having problems with our truck. We called all over trying to find someone to get us in that day and no one could. We finally found this place and spoke with Dave in the service department and he helped us out tremendously! He got our truck in and serviced it within 2 hours and got us back on the road. Cannot say enough good things about our experience here! Thank you Dave for getting us out of a big bind!

Juan was a fast working salesman & the finance manager worked fast to get us in & out.

The dealership follows up with customers to ensure satisfaction.

I greatly appreciate how LEE MCCORD went above and beyond to make my experience great! The Service department provided me outstanding service and care!

Very friendly and Courteous

SERVICE ADVISOR, JD TASSIN WAS VERY HELPFUL AND WAS IN CONSTANT CONTACT WITH ME EVERY STEP OF MY VEHICLES REPAIR. HE SEEMED GENUINELY CONCERNED OF MY VEHICLES OVERALL CONDITON.WOULD RECOMMEND MIDLAND CHEVY TO ALL MY FRIENDS AND FAMILY.

As far as the service I received I was very happy w/ everything, but the reason my ratings were low is, that in these times that we are in not one single employee was wearing a mask. I and I believe one other customer was the only ones that were wearing them. Seeing the commercials on TV regarding how the customers safety was your concern that was not evident in any way w/ the exception of the glass shields at the service advisors desk, where I did not sign my paperwork.

Service department is great! JD was very informative and explained to me what to expect and kept me in the loop regarding my repairs. He’s always friendly every time I’ve taken my car in for oil changes/routine maintenance. Work gets done in a timely manner and all the service department is professional and friendly.

I did not understand how I could be charged for something that should be covered under warranty. I called the dealer ship i purchased the truck from and was told that it should have been covered . Because the air filter the was in the truck met the oem requirements .

I have just recently received the very best customer service from Carlos. I highly recommend this salesperson. The customer service was excellent, Overall It was pleasure to work with a very professional and courteous sales person. I will certainly contact him for all our purchases in the future.

It was an amazing experience they helped with what I wanted

We purchased approximately $120,000 worth of vehicles in a little over a year at this location. Negative negative negative. Not everyone we dealt with was bad but almost everyone was bad including the general manager. I would only suggest buying something here if you want to feel unappreciated. Other than that take your business elsewhere

Great customer service

Process was quick and easy We were able to work out a deal over the phone from El Paso and vehicle was ready when we arrived and we were on our way after only 30 minutes. We appreciate Isaiah‘s patience and for Working with us throughout the entire day without being pushy.

Great experience!

We have had great experiences with 2 new purchases from All American Chevy of Midland. After 11 years of living in Midland, we recently moved out of state. I had to call Brandon Rivas, Service Manager, in regards to a simple issue on our tahoe and he went above and beyond to resolve the issue quickly and efficiently! Good customer service was something we often did not experience while living in Midland! I was very pleased with the experience and with Brandons response. Thank you!

Jose C greeted us when we got on the lot. He was very helpful and friendly. We appreciated that he wasn’t pushy but listened to what we wanted in a car. He saw that you had just received what wanted and was in the back and he went a got it. We had been car shopping most of the day and I had had a bad experience with this dealership many years ago so I was hesitant to come back that’s why it was my last stop. But Jose C proved me wrong and I have recommended many friends to this dealership and to work woth Jose. I appreciated one of the owners stoping to make sure we were being helped while Jose was getting the key. Super happy with our experience and super happy woth my new car! Thank you Jose C!!!!!!!

Jonnette and Justin were very helpful during my trade-in for my new 2020 Silverado! Highly recommend anyone looking to purchase a vehicle here at All American Chevrolet of Midland! Thank you everyone!

Happy they were able to deliver to us without having to step foot in the dealership

Trey greeted me immediately after arriving and showed me everything I wanted to see in a new truck. He was very professional.

Customer service is the worst I’ve ever dealt with

Everything was done correctly on the warranty work thanks to JD in the service department. Keep it up. I will continue to return for further maintenance/service/installations/accessories. Thanks so much JD for you help.

This was the *BEST* experience Ive had buying a car!!I highly recommend All American Chevrolet and most specifically, Juan Galindo.I appreciated Juans work ethic/hustle, and efficiency to get us in the vehicle we were wanting. We skipped the stereotypical car dealership haggling and got right down to business. He is experienced and was very well educated on the products/services he is selling.The price that was listed for the car was extremely competitive when looking for similar models within the market, and I was very pleased with the trade-in value they offered for my own vehicle.Also, thank you to Brent Poso in finance who had a great attitude and was also speedy with moving us through the process!Happy happy customer! ✨

They sold my parents a vehicle that the head lights, back camera and AC don’t work, talked to Jessie the guy that sold my parents the car and when I asked to talked to his boss just hang up no me and also told us that it wasn’t their problem after the car leaves the dealer 👎🏽

One of the best sales rep I delt with quick easy and to the point. Went in knowing what truck I wanted had truck info as well. My sales rep had to go and move a few trucks out of the way to get the one I wanted. I also want to say I went to the parts department in odessa looking for some parts for my recent buy and was not really helped called the chevy house in midland and was help right away with what I wanted and given nothing but the best help I would definitely go back to this dealership. Yall have a great group of employees keep up the good work.

Great customer service

Good costumer service, and not long waiting time

I bought my vehicle in Oklahoma and moved down here with my husbands work. I bought a Maintenance plan and was having a hard time getting the Odessa branch to even look into it. I called this office and spoke with Ahndreah she told me to come in and she would look into and figure it out. I made and appointment and her and I sat on the phone with the GM Maintenance office and was able to come to an agreement. Thank you for taking the time to help. It was very much appreciated.

Andrea was very friendly and helpful in getting my vehicle serviced, I appreciate it!

Fast, efficient, friendly, polite, and kept me updated and informed.

Great service, fast and easy thanks to Elida shes the best!!

This general manager is the main reason this place has so many unhappy customers. His attitude filters down into every crack of this dealership.

The service specialist was more than eager to help me with any issues!

Great experience

My sales guy, Arnie, would not give up. He made sure I left with something I could be happy with. And the financial guy, Sal, got me an amazing low interest rate. I felt like I was important to their business. I love my car.

We came over from Odessa to look at a particular used car (Lexus GX460). I had messaged a salesman about it the day before to ensure it was still in inventory, and said wed be over to look at it. When we arrived, the car was nowhere to be found, and after a little bit, we were told a lot porter had taken it home, and it wouldnt be back at the dealership until Saturday.We had arrived prepared to make a cash offer if it had checked out.Also, while I dont hold any particular bias against smokers, employees shouldnt be doing it next to the front door. While we were waiting in our car for them to find the Lexus, our AC was blasting us with cigarette smoke. Plus, it just doesnt look professional.

All American collision body shop was great! I thought they were going to have my car a lot longer then expected. They only had my car for a week. They have a helpful staff super friendly!

We went with Ms Trejo she really helped us out and got us exactly what we wanted and did her best to get us in the vehicle we wanted

I just want everyone to know what an awesome place this is. I had some mechanical issues with my 2012 Impala and they bent over backwards to help me. It is so nice to find honest people in this business. Thankyou from the bottom of heart. A special shout out to Ahndrea Noble and the mechanic that did the work on my car. You guys rock.

My salesman Jose was amazing and very helpful

The only reason for a two-star rating is because of the closeness to our home. I wish we would have read the reviews before wasting our time. We arrived, and before we even got out of the truck, a person was standing right outside of our door and not wearing a mask. (Yes, the pandemic is real. No, it was not an election scheme.)We had already located the truck that we wanted to look at and test drive. The person still did not put on a mask. The truck was in the back storage area, so they drove us back there. We got in the truck, asked if we could drive. She said, “Yes, let’s go to the front to get your insurance information.” As we drove the truck to the front, it was about to run out of fuel. We told the woman it was almost out of fuel; she laughed and then started talking numbers.We went inside after she said she could match the price of a Lubbock dealership, which we found out she could not do. Before she went to the manager in the back as if it is still 1990, she was arguing with us about the trucks photo pictured on the Lubbock dealership website. This argument went back and forth for about five minutes. Finally, I told her she keeps saying the same thing and treating us like we are idiots. If she had taken the time to look up the VIN, she would have seen it was the same truck. Also, like a car salesperson, she should be aware that the photos posted on some dealer’s websites clearly state that “All pictures shown are for illustration purposes only. Actual product may vary due to product enhancement.”I asked my boyfriend if he was sure this was the truck he wanted since he had expressed that he did not want black leather seats. She snapped at me and said, “ do you want in on this too?!” I calmly said I am speaking to my boyfriend.”She then continued to ask him how much his monthly income is, even though we were nowhere close to the financing stage.She then went to ask the manager about matching the price after she told us she could get it without a problem. She came back after three minutes and told us to drive as fast as we could to the Lubbock dealership to buy it because they could not come close to that deal.I have never seen a car salesperson I wire about income before speaking with the finance team. Since we always go pre-approved, and we advised her of that. Their decision to match the price is based on their income and not their ability to compete in the market. That process is discriminating.We left and purchased a beautiful High Country from Scroggin-Dickies in Lubbock. I would highly recommend that dealership. They had the truck that was selected via the internet washed snd ready to go home. We were in snd out in about an hour and a half. This includes the finance process.

Good inventory, helpful, got what we wanted. Very quick and straightforward process.