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Lenoir Empire Furniture
1625 Cherokee Rd, Johnson City, TN 37604, United States
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Lenoir Empire Furniture

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Ch
Review №1

I’m from New York so needless to say it was a little nerve racking ordering a whole set of furniture sight unseen. Everything went so smoothly. It was a great experience with Walter and his team. Such friendly service, great communication and unbeatable prices. It was a pleasure doing business with this company.

El
Review №2

I have always been apprehensive about ordering furniture from a company not within my city. However, after much research I decided to take a chance with Lenoir Empire Furniture. Walter was wonderful, and Andrea was extremely helpful with all of my inquiries. I purchased a beautiful bedroom set and saved a lot of money. I only wish I had ordered furniture this way years ago, and absolutely will again! Lenoir Empire Furniture was a pleasure to work with!

su
Review №3

I highly recommend Lenoir Empire Furniture. My email request for a quote was answered with a phone call from Aaron. He provided fantastic service and follow up with my many questions prior to placing my order. Aaron ensured that the delivery was scheduled by following up with the delivery service on my behalf. The price versus our local furniture store was just over $2,000 less and with a shorter wait time. Thanks Lenoir for a great experience!

Ki
Review №4

Lenoir Empire is fantastic. They return calls promptly and work hard at answering all your questions. However, what they dont tell you is that the trucking company they work with will sit on your order for many, many weeks until it is convenient for them to deliver your furniture.

El
Review №5

Great place to purchase quality furniture at reasonable prices that last. Friendly, helpful and patient staff to help with all your decisions, making the choices and experience a great one. *Note * DO YOUR HOMEWORK, just like test driving a vehicle you want comfort, beauty and savings..❤❤❤

Mi
Review №6

As a first time purchaser from Lenoir, I must say that their service level and pricing was exceptional when compared to my local furniture store. Everything went smooth as planned. A very good buying experience!!! Safe, efficient and trust worthy!! Great job Team Lenoir!

La
Review №7

Great experience on my Bernhardt furniture purchase. Received my order earlier than the expected time frame which was great. I shopped around A LOT before purchasing from Lenoir, they had the best prices and very friendly staff!! Next time I am in the market for furniture I will definitely be using Lenoir again.

E
Review №8

We were in the middle of a move when this pandemic began. Fortunately, we found Walter at Lenoir Empire Furniture. Walter returned my email inquiry within 24 hours and was patient with me when I asked a ton of questions. Additionally, he listened to me vent about a sub par experience I had with another company that I discovered on the internet. He also provided professional insight on what may have happened. We were able to order our items quickyly, at a fair price and we were provided plenty of information regarding our purchase. It is not easy to make purchases over the phone and/or internet but when you can hear a persons kindness through the phone it makes it easy. I would check out their website and give them a call today if youre looking for reputable furniture brands.

Pa
Review №9

I fell in love with a teak table and chairs from Summer Classics collection. When I first saw it, the price tag was staggering, but then I found Lenoir and to my surprise, their pricing was more than half what I had seen previously. Needless to say, I ordered it as fast as I could. It arrived on time without any issues and Amy with Lenoir is one class act. She made sure everything arrived on time and to my satisfaction. Lenoir gets 5 stars but Amy gets 10 stars!

Ju
Review №10

If I could give ten stars I would! They have excellent customer service and high end furniture at the LOWEST prices nationwide!! I live in PA and with shipping included prices cant be beat. The owner is hands on and makes sure you get what you ordered in the time frame you ordered it. The staff is patient, courteous and knowledgeable. I have saved THOUSANDS OF DOLLARS purchasing through them and would recommend them to everyone...you wont be sorry.

Jo
Review №11

We had a truly outstanding purchase experience from Lenoir. Although we never visited the store or met the staff in person, they were among the most professional of all contacts during our extensive shopping experience for Bernhardt furniture. We will purchase from them in the future and would highly recommend them.Its tough buying big ticket items online. Lenoir made this process a truly pleasant experience.

Ro
Review №12

I love working with Amy at Lenoir! The service is top-notch and the prices are the best! I highly recommend Lenoir Empire Furniture!

Te
Review №13

Great experience, delivered within the time frame I was told. Great communication and friendly service.

Sa
Review №14

I wish I could give half a star or no star! Im disgusted at how this place is being ran! There was a man in his 50s probably and it was so hateful and rude! Save yourself from being disrespected and go somewhere else. The store is old and dingy and everything is mashed together. Its like having to navigate a maze! Most pieces in the store are gaudy and out of date!! But the tackiest thing in the store was this guys attitude! Treat people with common decency! Doesnt take anything from someone to be nice to people!!!

Ch
Review №15

We have had great luck with these guys...Purchased multiple times over 4-5 years and never had any issues with them and they seem to always beat other prices by a good margin. They are a family run business and I will always take that over some corporate big guy furniture store.

Ar
Review №16

Excellent company to deal with. Friendly honest people, great selection and equally great pricing. No delivery issues, everything was received as promised.

Pe
Review №17

I am going to order more furniture from Walter at Lenoir. He is great- My recent delivery of a lot of furniture was outstanding-Walter will work to ensure you are happy and he will save you a lot of money!!!

te
Review №18

Item as described. Delivered to my home with white glove service. I am very satisfied. I will surely use Lenoir Empire Furniture again.Bellingham, Washington State.

Do
Review №19

I have never left a review on Googel before, but I feel compelled to do so after the incredible service and pricing I received from Walter. I furnished nearly an entire 7500 square foot home through Lenoir Empire, and I couldnt be more pleased. 95% of the items came promptly and perfectly. More importantly, Walter and the rest of his staff rode herd on the vendors and delivery people until the other 5% came shorty thereafter. I have had nothing but bad experiences with furniture, but Walter and the rest of the folks at LEF have changed my outllook so drastically that Im ordering more stuff from them!!! In short, Walter is a rare businessman who provides outstanding customer service and unbeatable pricing. He is a man of integrity, and he and his business are to be admired.

Au
Review №20

Great Experience..easy to work with. Ordering more furniture

Information
43 Photos
20 Comments
4.6 Rating
  • Address:1625 Cherokee Rd, Johnson City, TN 37604, United States
  • Site:http://lenoirempirefurniture.com/
  • Phone:+1 423-929-7283
Categories
  • Furniture store
  • Bedroom furniture store
  • Discount store
  • Furniture accessories
  • Furniture wholesaler
  • Mattress store
  • Office furniture store
  • Sofa store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
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