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MSI AutoParts
1307 30th Ave, Fairbanks, AK 99701, United States
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MSI AutoParts
Comments
Je
Review №1

The best place to go to order replacement parts for your car, so much better than ordering online and not being sure it will fit. The staff is very helpful in ordering for you. At times they are busy but its worth coming/calling back if the line is too long. I will definitely use them for any auto body repair.

Ni
Review №2

They had what I needed for my car and even though I didnt pay for them to get it for me, the guy found me struggling to get it from the car and helped me do it and showed me how to go about putting it back into my own car. Every time Ive needed something here its been a good experience.

Ma
Review №3

Extremely knowledgeable and has alot of options to help you out.

Ma
Review №4

The best place for used car/ truck parts. Friendly knowledgeable staff are always ready to help you find the parts you need.

Jo
Review №5

Way too many times getting the wrong part from them.

De
Review №6

They all right

Kr
Review №7

I have an old car that ford doesnt produce anymore. Im able to find parts for it at MSI without breaking the bank. Good people and good service.

Te
Review №8

You can take them ( your parts )off or they will . This time of the year their hammered save yourself some time and 💰 !

Je
Review №9

If I could put 0 stars I would. Ordered the wrong part 3 times and after a month it still has not arrived. Never going through them again

Fr
Review №10

Always helpful but sometimes forgetful doesnt do much on the call back

Ro
Review №11

Always helpful. Ready to search for odd stuff. They are not set up to say no right away. MSI has gotten me out of a couple of tough spots. Thanks guys.

Aa
Review №12

Would the owner of this company reach out to me please. You have my number on file from the multiple message I have left at your business in the last week.

St
Review №13

My phone went but i didnt

Ja
Review №14

Not this was a diamond in the rough. I went looking for a back tail light the dealership wanted $212.00 for after military discount. I got it from MSI for 85.00. Went on a Saturday without an appointment picked it on Tuesday during my lunch. Explained to my hubby how I managed to miss the open garage door to hit the side of house. All wells that ends not in divorce or a night on the couch

Me
Review №15

They towed it from the mechanics lot, and I still got a bit for my trouble.

le
Review №16

Usually have the right parts but employe wanted to argue with me.

Or
Review №17

I really like this place. Laid back, staff is always helpful. They do ask you to remove the parts yourself, but they usually offer great rates when you do. Sometimes they might grab the part, but they are often very busy.

dk
Review №18

Had what I needed, but planned to charge $65 for me to remove part from vehicle when I could get a brand new one from online for $25. Smh.

J.
Review №19

Fantastic inventory for a small city. Good staff and management. Not fast, but they dont make a lot of mistakes and if they do make a mistake, they make it right. Good local used parts yard. Now open all winter.

Sa
Review №20

Friendly staff and great service.

Da
Review №21

Friendly and helpful staff. Respect them and theyll respect you. Will usually have what I need. On occasion Ive been sent out on wild goose chases and come out empty handed, but overall great prices and easy to deal with. They have a return policy, which gives me added assurance.

Ru
Review №22

I was very impressed with my visit. Everyone was professional but cool and down to earth making you feel good. Was able to answer any question asked, and able to give information where to go if need be. I would recommend MSI to anyone.

br
Review №23

Anyone who would give this place a good review is lying for company. There is nothing good about this place . They are a rip off and SCAM ARTISTS! STAY AWAY FROM THIS PLACE! They will cheat you ! They are Notorious for agreeing to buy your vehicle and then never sending the check. They rip people off all the time. They should not even be in business anymore.

Ch
Review №24

The guys who work there are friendly and have a lot of knowledge. They can be willing to cut deals if youre not a tool and they are easy to work with. Only thing is, they are consistently busy so they might be a little difficult to get on the phone.

Br
Review №25

Excellent service and always knowledgeable staff to help you get your parts.

Br
Review №26

This place is great for a quick part of piece of scrap metal for a project! Prices are unbeatable, and the owner is amazing and on a first name basis with the customers.

Ga
Review №27

Absolutely love this place they always have what I need and if they dont theyre more than happy to get it for me you can choose to pull your parts by yourself or you can have them pull it for you just takes a little bit longer the staff are very friendly always helpful knowledgeable good people family-run business I love going here I have been coming here for many many years and will keep going back

Jo
Review №28

On point!!very Rarely get bum service!! Good job fellas!!

da
Review №29

Tom and Patrick are Awesome to deal with

Br
Review №30

Helpful staff and going back to buy the part that I want.

Ro
Review №31

Patrick does a great job, thank you.

An
Review №32

Great, knowledgeable service. Prices are reasonable le and they go he extra mile to find what you need.

Ka
Review №33

Just FYI: MSI auto parts is the worst parts people Ive ever worked with. They cheated, sold me parts I didnt need ( I should have done my research, but I was in a rush and I gave them the pictures they asked for, the YMM, and the VIN, they should have been able to do the job correctly. Who sells a diesel part to someone who is getting parts for a gas engine?!) they cursed my father out when he asked to return on a returnable part and refused to return our core charge.Worst parts experience ever.*** four or so months later... the owner just called me to complain about my review. ~unprofessional~And told me that he was defending me when cursing my father out... I know my dad would never do that. EVER. He said he worked really hard to get the parts, great, you still ordered a part I didnt need and refused to return a core charge. And trying to turn me against my father is a sick ploy to try and get me to change my review.

Ra
Review №34

MSI is super good about helping you find the parts you need for your vehicle. I recommend going in person instead of calling though because they get busy at times.

Jo
Review №35

The part was ready and a good price. Service was excellent as usual

Vi
Review №36

Guys are incredibly organized and knowledgeable about what they have. also, very fair pricing for pulled parts.

Jo
Review №37

High prices for a junk yard

Wa
Review №38

Friendly nice and willing to Haggle.

Ro
Review №39

Horrible customer service. I called to see if they had a part for my 98 Subaru legacy Outback. They took down my information and said theyll call me back. I didnt hear from them. So waited for about 4 hours. I called back just to see what the issue was. And I was told there was a few people ahead of me and theyll call me back. It was said with a attitude. Now its been two days since I called and still nothing back. I assume they do not want my business. Thank you Ill just continue to do business with interior auto salvage. At least they get back to me within 20 mins.

Se
Review №40

I work for a dealership and we use MSI 99% of the time. Tires, Mount and balance, even allingments. They are fast and fun to work with. If you dont have an appointment that can usually get you in that day or the next.

Br
Review №41

Expect to be standing in line for a while and dont expect for them to answer the phone in a timely manner.

Ed
Review №42

Courteous service. Fair prices. Knowledgeable staff.

Is
Review №43

Everything so damn expansive 75$ for a climate control.. everythings 75$ power steering valve just valve 75$

De
Review №44

Great service.. and worked with me both on price and finding me exactly what i needed... Patrick is a go to guy.. Thanks MSI...

Me
Review №45

Lots of hard to find parts, helpful place.

Sh
Review №46

The owner here is on top of his game. Very professional and knowledgeable.

Ja
Review №47

Some good stuff. Could be more professional and cheaper

je
Review №48

Just went to MSI Auto Parts, it was the worst experience I have ever had in the automotive industry. I got my degree in automotive technology, I learned about customer service helping people and working together. I purchased some small cheap parts and they did not fit my fault. When I returned to talk and explain I need a different size the clerk first treated my stupid and ignorint. I simply asked if I can switch all the little parts for the one I actually need by ignorint I mean he replied first I dont know where they go if you trade them back. I said Ill put them back where I got them. He got mad then changed his answer to I just want to sell you more. Ill be the bigger man its my mistake all on my shoulders. I will never retuen to the place. I thought this was the golden heart city. Not at MSI. The whole frasko was over $20. I work hard for my money wont spend it at MSI. People there are all about themselves and just want to line there pockets with money at any cost. Hope people read the review and its helpful. God bless

Br
Review №49

Excellent salvage yard with a very knowledgeable staff!

jo
Review №50

Good parts nice place

Mi
Review №51

They always have the parts I need

Bo
Review №52

MSI is a great place for auto repair.

Ro
Review №53

Good for parts that are cheap.

Pa
Review №54

Good used parts and prices.

Wa
Review №55

Very helpful, reasonable prices

Ro
Review №56

Good help, knowledgeable staff, high standards

Co
Review №57

Kinda slow and backed up but very friendly easy going place

Mi
Review №58

Great service and fast too.

Mi
Review №59

Good place to get used but working car and truck parts

Xy
Review №60

Scored a factory stereo for my car there, and seats for my truck, descent place to get parts.

Review №61

I ask for a specific product by phone and, when I came, it was something else. Incompetent and unfriendly staff.

St
Review №62

Great selection

Ch
Review №63

Yeah they didn’t have the part in the salvage yard but they were very professional and they could get the brand new for a better price than anywhere else.

Jo
Review №64

Very quick to assist

Jo
Review №65

I had parts ordered from them and when the parts were delivered they were not in working condition.

El
Review №66

Best personal in fairbank

Ra
Review №67

Tried to call several times over a week and got a busy signal every time.

Pe
Review №68

The cheapest parts you need,youll find here

Ra
Review №69

Good prices

le
Review №70

Great service

Wh
Review №71

Parts parts parts

Ro
Review №72

Has parts

Ed
Review №73

Great service

ri
Review №74

Slow and rude staff

Sa
Review №75

Legit

Information
4 Photos
75 Comments
4 Rating
  • Address:1307 30th Ave, Fairbanks, AK 99701, United States
  • Phone:+1 907-452-2695
Categories
  • Auto parts store
  • Salvage yard
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:No
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